Hoteller nær Texas Tech University

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "

"The staff was very friendly and kind.. breakfast was nice"

"I had booked and paid upfront (nonrefundable) for a night. 3 people. We get there and front desk says theyre out of rooms, but we arent getting refunded either. Blamed it on being oversold."

"Staff is friendly and helpful."

"The hotel was in a good location to get to things easily. It was on the feeder, just down from a Walmart, but we didn’t get any road noise! It was quiet and clean. We had a plugged drain in the shower our first night but maintenance came first thing the next day to fix it. My kids enjoyed the pool, and I got good use of the gym. My only problems were that the gym had a single 15lbs weight and a single 20lbs, not a full set. The other issues were that there were no towels by the pool, we had to...

"No clean towels, nobody was there for cleaning the whole entire time, the breakfast is poor"

"Staff and property were amazing. Beds were comfortable although the comforters were a little warm. We got the last double queen room and it turned out to be accessible one. Not having a bathtub wasn’t the issue. I wish we had a longer shower curtain (unless it’s a rule to have short ones for wheelchair accessible bathrooms) or more towels to help catch all the water because it goes EVERYWHERE. We kept slipping on the wet tile and it became hazardous for us in return. I’ll be sure to ask if...

"Great quality. Very clean hotel."

"Very clean hotel with attentive staff. Parking was a bit tight, but okay. All rooms seemed to be on the 2nd and 3rd floors with the reception desk and breakfast area on the first floor. Beds were comfortable, linens nice. Rooms had carpet."

"Need the fridge to be a little bit more convenient. Not big but it was a bit small. I couldn't fit my drinks or snacks"

"Bad"

"The bar was the best thing about the stay. The bar tender was very nice. Although the older lady working at the front desk was very rude at check in and through out my stay with them. I asked and paid for a king room with a kitchenette but she rudely gave me a standard king room. I will never stay there again!"

"The hotel is pet friendly, this is most definitely a win... most of the staff was nice, the breakfast was filling and the juice was tasty"

"Clean room, friendly staff, decent breakfast, pool, fitness center. Only issue was elevator was not working one of the evenings."

"Every night we would have to go to the front desk to reactivate the keycards to get into our room. Rooms had a strange odor. Price was great though."

"Clean room but skimpy on the thin towels."

"The 1st room I was checked into smelled so bad! Like wet dogs were left in the room and it was full of flies. It was the most disgusting mess ever, so then I was moved to another room with no towels, no toilet paper and the a/c didn't work at all. I went down to ask if someone could just look at the a/c and was immediately told I could just be refunded there were no other available rooms. But I walked by 10-12 rooms that were empty cuz you know they leave the curtains open. This was 12:45am on...

"no fan in bathroom and dog vomit on the floor. Room smelled musty. Breakfast was decent but coffee ran out fast. Front desk was excellent."

"Very nice staff and clean room. Would definitely recommend!"