Hoteller nær Lubbock Memorial Civic Center

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "

"The hotel was in a good location to get to things easily. It was on the feeder, just down from a Walmart, but we didn’t get any road noise! It was quiet and clean. We had a plugged drain in the shower our first night but maintenance came first thing the next day to fix it. My kids enjoyed the pool, and I got good use of the gym. My only problems were that the gym had a single 15lbs weight and a single 20lbs, not a full set. The other issues were that there were no towels by the pool, we had to...

"I had booked and paid upfront (nonrefundable) for a night. 3 people. We get there and front desk says theyre out of rooms, but we arent getting refunded either. Blamed it on being oversold."

"The staff was very friendly and kind.. breakfast was nice"

"Staff is friendly and helpful."

"Need the fridge to be a little bit more convenient. Not big but it was a bit small. I couldn't fit my drinks or snacks"

"Bad"

"No clean towels, nobody was there for cleaning the whole entire time, the breakfast is poor"

"Staff and property were amazing. Beds were comfortable although the comforters were a little warm. We got the last double queen room and it turned out to be accessible one. Not having a bathtub wasn’t the issue. I wish we had a longer shower curtain (unless it’s a rule to have short ones for wheelchair accessible bathrooms) or more towels to help catch all the water because it goes EVERYWHERE. We kept slipping on the wet tile and it became hazardous for us in return. I’ll be sure to ask if...

"Great quality. Very clean hotel."

"good for a quick sleep on the road if you don’t mind the bugs and stained carpets. lowkey wouldn’t recommend."

"Clean room but skimpy on the thin towels."

"The 1st room I was checked into smelled so bad! Like wet dogs were left in the room and it was full of flies. It was the most disgusting mess ever, so then I was moved to another room with no towels, no toilet paper and the a/c didn't work at all. I went down to ask if someone could just look at the a/c and was immediately told I could just be refunded there were no other available rooms. But I walked by 10-12 rooms that were empty cuz you know they leave the curtains open. This was 12:45am on...

"Not even a lamp in room"

"Very clean hotel with attentive staff. Parking was a bit tight, but okay. All rooms seemed to be on the 2nd and 3rd floors with the reception desk and breakfast area on the first floor. Beds were comfortable, linens nice. Rooms had carpet."

"no fan in bathroom and dog vomit on the floor. Room smelled musty. Breakfast was decent but coffee ran out fast. Front desk was excellent."

"Very nice staff and clean room. Would definitely recommend!"

"Breakfast was ample and diverse, but there were hordes of flies all over the breakfast room, and it was unappetizing. The room was super clean and comfortable, very spacious with useful amenities such as functioning laundry equipment."

"The room was clean 👌, but the hot water was between warm and hot and not much pressure on the shower head. The front desk guy is not very friendly. But overall it was good for the price"