Udendørs pool, parasoller, liggestole

Anmeldelser af The Laura Hotel, Houston Downtown, Autograph Collection

4.5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 683 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 184 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 60 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 33 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1001 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a fun place to stay at
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Saif

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty
Overnattede 1 nat i maj 2024

6/10 Okay

triumph

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Keanna

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The property was very nice from the decor to the employees even down to the valet, only thing I didn’t like is it is a pet free hotel because I don’t do pets and look like I had pet hair on the couch that was in the room I stayed in (could have been lint though) but overall I had a great stay at hotel Laura !!!!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Regina

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 1 nat i maj 2024

10/10 Fremragende

Amari

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing experience at affordable price dinning staff is amazing and staff in general
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale
We enjoyed our stay, unfortunately we booked this hotel for the rooftop pool which ended up being closed after the freak storm which ripped through downtown the day before our arrival, while this was not the fault of the hotel it all was just disappointing as it was a very hot weekend in Houston. The staff are lovely and kept us supplied with nice as there are no fridges in the rooms which made it hard as it was very hot snd we couldn’t even bring back some water or sodas and keep them cold. I think the property is newish/renovated and needs to add fridges to the rooms. If we spend a weekend in Houston and the pool is open I am sure you will enjoy your stay.

10/10 Fremragende

Brian, Albuquerque

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

TaVonna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful hotel room. Overall aesthetic was lovely. Great value would book again.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the venue we were attending. One check in staff member was not a happy person. All other staff strived to do their best.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Brandy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the modern design and layout of the room. The bed was extremely comfortable with crisp, clean linens and plenty of pillows. The bathroom was spacious and spotless with a large shower and high-end toiletries provided. The property also had excellent facilities. The fitness center was well-equipped and the pool area was beautiful, perfect for relaxing after a busy day. The restaurant on-site served delicious food and the staff was always friendly and accommodating. The hotel's location was also very convenient with easy access to public transportation and local attractions. I appreciated the free parking and fast, reliable Wi-Fi. Overall, I had a fantastic stay and would highly recommend this property. The attention to detail and commitment to guest satisfaction were clearly evident. I look forward to my next stay.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nichole

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel overall. Would recommend!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Deanna

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the hotel. The staff is friendly, and the rooms are amazing. We loved both of the bar areas and the restaurant. We’ll definitely be back!
Overnattede 1 nat i maj 2024

10/10 Fremragende

DeAsia Monet

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Welcoming and we flew in the day after the random tornado .
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Aaron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Gabrielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very Clean
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Tammy L Duncan

Everything was perfect
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Lafayedra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean , customer service was amazing from the time you valet your car til the time you check out .
Overnattede 1 nat i maj 2024

8/10 Udmærket

Alondra

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the property! It’s so pretty and clean. Valet guys were so friendly and helpful. The reason for giving it 4 stars is because I was charged double for my stay. The clerk wasn’t able to tell me why he charged me till the next morning I was able to get help from this lovely lady were she explained and gave me receipts of return in process. Super close to the Toyota center!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jermaine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was amazing and clean the staff are nice and helpful
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, very nice!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Kasey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice loved staying here for a great away
Overnattede 1 nat i maj 2024

10/10 Fremragende

Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel with a fantastic location!! The staff are extremely friendly and professional, and the hotel itself is spotless. We will definitely be booking again very soon!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved my stay here! Hotel is so cute and staff is friendly!
Overnattede 1 nat i april 2024

10/10 Fremragende

Tanay

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 3 nætter i april 2024

10/10 Fremragende

Ioanna

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very modern and the swimming pool views are amazing! The room is spacious and in a very central location.
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Kimberly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay downtown.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Melvin

Overnattede 1 nat i april 2024

8/10 Udmærket

James, New York

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is well situated downtown for those with a car (or willing to Uber). Parking is a total rip-off - over $50 per day. The room was adequate, not remarkable.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jennifer

B
Overnattede 1 nat i maj 2024

10/10 Fremragende

Zander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thanks to Alexander for the smooth check in and help throughout our stay. Location was good and rooms were very clean. Comfy bed too. See you next time.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sherry

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
💯
Overnattede 3 nætter i april 2024

10/10 Fremragende

Tina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the location of this hotel! Great rooms with views of downtown Houston
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Eric

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Booked a room and prepaid through Expedia only to find the hotel charged me the full room rate on top on my credit card which they told me was for incidentals. Had to contact them to fix it or else they’d have let me double pay for this stay. Beware of fraudulent charges here.
Overnattede 2 nætter i april 2024

10/10 Fremragende

David

Overnattede 1 nat i april 2024

10/10 Fremragende

Jason

Overnattede 2 nætter i april 2024

4/10 Dårligt

Amanda

Rejste med familie
I can honestly say this hotel is not worth the hype according to the pictures. My room was spacious, there was a couch but it did have stains. There were no robes, hand soap, or shower caps provided. I tried to order breakfast through there website which did not work .I called guest services and no one answered it went straight to voicemail. I eventually had to go all way downstairs to get breakfast. Housekeeping never came to clean my room or replace towels, which I feel I shouldn’t have to call especially if I didn’t have the DND sign on the door. When checking out I received a bill for $170 stating it was from the mini bar, mind you the mini bar fridge was completely empty. The excuse I received was that there might have been a malfunction with the system. Thankfully the front desk credited my account what was owed. Would I stay here again the answer would have to be a hard NO!
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Keyonna

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrible customer service outside of Steve at the front desk. He was great! Also, the rooms have no fridge or microwave . There were a lot of hidden fees that I wasn’t informed of, no parking available outside of valet which is stupid. For it to be an expensive hotel nothing was included in the packages not even breakfast. Couldn’t get food warmed up by front desk just a whole bunch of fuckery going on here. People with bad attitudes also
Overnattede 3 nætter i april 2024

10/10 Fremragende

DeAndre

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Parking is walking distance to the Toyota center. Great location. The furniture needs to be clean.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Lauren Monique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 3 nætter i april 2024

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Jason

Overnattede 1 nat i april 2024

10/10 Fremragende

Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay, the only negative was that even on the 16th floor the traffic noise was bad.
Overnattede 6 nætter i april 2024

10/10 Fremragende

Shanley

Overnattede 2 nætter i april 2024

10/10 Fremragende

Bryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

8/10 Udmærket

Craig

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Early morning staff was less than engaging and helpful. The included breakfast was not worth it. Got a $35 credit for two people against a menu with avg breakfast entrees in the $20 range, so didn’t cover the full breakfast. On top of that, it was extremely slow. First people in the restaurant and in a hurry. Eggs and sausage took 30 minutes to prepare. Room was very nice although the foldable mirror wall to open up to the bathroom was odd.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Lorena

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a very beautiful hotel close to where we wanted to be. We got such good service and felt very safe on our weekend trip to the Astros game.
Overnattede 2 nætter i april 2024

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service and amenities of this hotel was great. The only issue i had at the stay was the charge of the late check out interpretation. I was told late check out was 2pm at the rate of $50. I was then charge $100 dollars and was told it was $50/hr after 12 pm which is orginal check out. Due to the misunderstanding, i was waived the 50 dollar fee. However if i never would have checked it would have gone unnoticed.
Overnattede 1 nat i april 2024

6/10 Okay

Brandon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property but staff at front desk and valet need some work.
Overnattede 2 nætter i april 2024

10/10 Fremragende

James, Hope Mills

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024