Likes: Room overlooked the beach and downtown, washer, dryer available in room with kitchenette & refrigerator, adjustable climate control. Room seems well insulated as I did not hear any noises out in the hallway or from guests in rooms nearby. Room service was available. Rooms were cleaned & re-stocked daily--a nice treat. Pool was great for keikis & exercise room was well maintained with a variety of equipment. The pool area is spacious, quiet, well maintained, & not overcrowded at any time day or evening, poolside bar open during certain hours for adult drinks. Towels & beach chairs were available for checkout & use off site. There is a strict return policy for these items. The staff were friendly, helpful, gracious. There is no wait for the elevators even though our rooms were on the 34th floor. The breakfast menu had something likeable for all in my Ohana. The property is within walking distance of other chain stores (Target, ABC), & the Ala Moana Mall (stores seem to be high-end retail), food court & Foodland (like Whole Foods) also in the mall
Dislikes: There were no adjoining rooms or suites for our Ohana, but we had adjacent rooms which worked out ok. The fees for daily valet parking & the daily resort fee may come as a surprise or shock. Use up the daily resort fee, otherwise it's money left on the table. As usual, there are county, city, state and tourism taxes attached to the final bill which add up. (But it's Hawaii, and tourism is a big part of the economy).
