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Anmeldelser af Pacific Marina Inn Airport Hotel

2 out of 5
Pacific Marina Inn Airport Hotel
2628 Waiwai Loop, Honolulu, HI

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 552 af i alt 1624 anmeldelser" "
Bedømmelse på 8 − Udmærket. 421 af i alt 1624 anmeldelser" "
Bedømmelse på 6 − Okay. 315 af i alt 1624 anmeldelser" "
Bedømmelse på 4 − Dårligt. 174 af i alt 1624 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 162 af i alt 1624 anmeldelser" "

7,4/10

Rengøring

8,4/10

Service og personale

6,8/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

INGRID

Rejste med familie
Synes ikke om: Faciliteter
Rooms were tiny, door was hard to open and close
Overnattede 1 nat i maj 2024

10/10 Fremragende

Arcy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

8/10 Udmærket

TAKASHI

Synes godt om: Service og personale, faciliteter
The staff are extremely wonderful.
Overnattede 1 nat i maj 2024

6/10 Okay

Mariza

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Close to the airport, convenient for lay over stay
Overnattede 2 nætter i maj 2024

8/10 Udmærket

JING

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not far from airport. Very convenient.
Overnattede 1 nat i maj 2024

8/10 Udmærket

JING

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staffs and very good restaurant in the building.
Overnattede 4 nætter i maj 2024

4/10 Dårligt

David and Tina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
On the Expedia website this property looks modern and fun, it’s in need of paint and upgrades. Our two biggest problems was no outlets and no charging stations for devices and a window air conditioner that was not functioning. The front desk clerk was lovely and very helpful. The room was cute but missed the mark for my family
Overnattede 1 nat i maj 2024

8/10 Udmærket

Tyler

Overnattede 1 nat i maj 2024

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like how they treat there customers
Overnattede 1 nat i maj 2024

8/10 Udmærket

Arthurson

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and friendly staff.
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Aloha Arthurson, Thank you for your awesome review. You are amazing and we appreciate you. Come see us again, soon!Mahalo

8/10 Udmærket

Cynthia

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Hua

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed in the room is very soft, the furniture is very old, the room is very damp and smelly, and they added an extra $23.75. I don't know why
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Mahalo Hua!

4/10 Dårligt

Danielle, Longueuil

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Looks old,need a lot of reconditionning
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Aloha Danielle, Thank you for your feedback. Mahalo

10/10 Fremragende

Tristan, hilo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good and awesome job
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
YAY Tristan! Aloha and Mahalo for your awesome feedback. Come see us again!Mahalo

6/10 Okay

Jasmir Alejandra

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Thank you Jasmir for your review. Mahalo!

4/10 Dårligt

Tou

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t like because unable to get room after 3:30PM. Like- transportation to and from airport without problem.
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Thank you Tou for your feedback. Mahalo!

10/10 Fremragende

Arcy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything and front desk was polite and kind
Overnattede 4 nætter i maj 2024
Svar fra Guest Service Agent den 17. maj 2024
Aloha and welcome back Arcy and 'Ohana!We appreciate your loyalty and look forward to many more memories with you all. Mahalo

6/10 Okay

Diana

Rejste med familie, Rejste med familie og småbørn
If you need a basic place to stay that is close to the airport, this is it. Not many food options nearby and nothing too special about it besides it being close to the airport. Stayed here for one night. Building is a little older.
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Thank you Diana for your awesome feedback. We appreciate your business and look forward to many more memories with you. Mahalo

6/10 Okay

Rosaleen

Synes godt om: Rengøring, service og personale
It's a bit dated but very nice staff and had good food. great location close to airport. handy airport shuttles.
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 22. maj 2024
Aloha Rosaleen, Thank you for your kind words for our staff. You take care and we'll see you again, soon!Mahalo

6/10 Okay

Anthony, Weno Chuuk

Rejste med familie
Synes godt om: Service og personale, faciliteter
Front desk clerk was very helpful and friendly
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 16. maj 2024
Thank you Anthony for your feedback. We're always here to help. Take care and see you again!Mahalo

8/10 Udmærket

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Price reasonable Good location. Noisey.
Overnattede 3 nætter i maj 2024
Svar fra Guest Service Agent den 15. maj 2024
Aloha Lori, Thank you for your review. Take care and see you again!Mahalo

6/10 Okay

Faheem

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very old and basic with delipated bathroom and other
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 15. maj 2024
Aloha Faheem, Thank you for your review. Take care and see you again!Mahalo

6/10 Okay

Caroldean, Lihuw

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 15. maj 2024
Aloha Caroldean, Thank you for your review. See you again soon!Mahalo

10/10 Fremragende

Olivia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Affordable clean and convenient. Good customer service.
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 13. maj 2024
Aloha Olivia,Thank you for your review and feedback.We are glad you enjoyed your stay with us.We hope to see you again soon!Mahalo!

6/10 Okay

Maria

Rejste med familie
Nothing. Kept getting locked out of our room. Staff had their family and friends having out at the pool the whole day every day making alot of noise. And my younger brother had their own room above ours and we both had our do not disturb card out, and staff still went into his room.
Overnattede 6 nætter i maj 2024
Svar fra Guest Service Agent den 10. maj 2024
Aloha Maria, We will look into this matter. Mahalo

10/10 Fremragende

Grace

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were very kind and helpful. Just know you need to call hotel shuttle again after you get to the P4 location that they will tell you about on your first call to them
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 9. maj 2024
Aloha Grace, Thank you for your feedback and taking the time to share with us. Can't wait to welcome you back!Mahalo

8/10 Udmærket

Amal

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Staff are so friendly and always there to assist. Thank you for being so awesome
Overnattede 1 nat i maj 2024
Svar fra Guest Service Agent den 9. maj 2024
Thank you so much Amal for your wonderful feedback. Come see us again soon!Mahalo

8/10 Udmærket

K

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

JEAN MARIE

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vieux délabré Un désenchantement total je n’y retournerai jamais
Overnattede 2 nætter i april 2024
Svar fra Guest Service Agent den 6. maj 2024
Aloha Jean Marie,Thank you for your review and feedback.We apologize that you did not like your stay here at our Hotel.We are currently working on fixing things one problem at a time, but it will get done.Mahalo and we hope you have a good day.

6/10 Okay

Lavia

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This hotel needs a lot of attention/ renovation. The room was very small and needs a lot of cleaning. The pillow case has stains on it. Serious attention for safety reasons is needed in every parts of this building.
Overnattede 6 nætter i marts 2024
Svar fra Guest Service Agent den 6. maj 2024
Aloha Lavia,We thank you for your review and feedback.We apologize for the inconveniences you experienced.Our Hotel is slowly, but surely, working on fixing these problems one by one.Mahalo and have a good day.

10/10 Fremragende

Bernadette

Overnattede 1 nat i maj 2024

6/10 Okay

Lori

Workers were very helpfulù
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 4. maj 2024
Aloha Lori,Thank you for your review and feedback.We are glad you thought our Staff was very helpful.Mahalo and have a good day!

4/10 Dårligt

Cody, Cave City

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Guest Service Agent den 4. maj 2024
Aloha Cody,Thank you for your review.We apologize your stay was not up to standard.We hope you have a good day!

4/10 Dårligt

Melissa

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Needs updated. Air conditioner above bed barely kept the room cool. The room has been painted a 100 times and spot plastered. Rusted railing. Put a $250 hold on my card. There was nothing in the room worth $250. Shower pressure good. Bed comfortable.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 3. maj 2024
Aloha Melissa,Thank you for your review and feedback.We are currently working on some of the problems you mentioned. Though, we are glad that you liked the Shower and that the Bed was comfortable.Mahalo and have a good day!

4/10 Dårligt

James

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No bag for ice bucket. 30 minutes to check in. The room looked it was a hostel
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 2. maj 2024
Aloha James, Bags are located at the Front Desk. During check in time, we get very busy. You take care and come see us again soon!Mahalo

6/10 Okay

Lynette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Such an industrial area there is no public transport and no dining options for breakfast Check in was at 3pm so long queue and lovely friendly staff were expected to multi task which made things exceptionally slow when you are tired Staff were amazing serving in shop, checking in and answering telephone enquires, retrieving luggage .. Still happy and friendly so a 5 star for them
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 2. maj 2024
YAY Lynette, Our staff are truly amazing. Take care and see you again!Mahalo

6/10 Okay

shinji

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Shower pleasure is so low
Overnattede 3 nætter i april 2024
Svar fra Guest Service Agent den 2. maj 2024
Aloha Shinji and thank you for bringing this to our attention. We'll see you again, hopefully soon!Mahalo

6/10 Okay

Holly, Palmer

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I’m super disappointed in this place for the amount I spent. Staff were very nice. I was charged a resort fee for the shuttle and pool but when I asked for pool towels, they told me they didn't provide pool towels and I needed to use my room towels. Well I was only given 2 tiny stained towels and I still needed to shower before going back to the airport. They did give me 2 more towels after telling them it was super inappropriate to pay so much for a resort fee to be treated this way. I still can’t believe I spent $200 for such a worn down hotel, tiny room, tiny bathroom I could barely turn around in.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 30. apr. 2024
Aloha Holly,Thank you for your review and feedback.We apologize if you feel unsatisfied with your stay here.Our Hotel Amenity Fee is listed at 23.59. If you are talking about the Security Deposit of 250, then it has already been released, since there were no damages found in the room, and should be returned back to your Card within 5-7 business days.Please make sure to give us a call if it hasn't returned within 5-7 business days.Have a good day.

8/10 Udmærket

KAORI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient with free shuttle to and from airport. Clean and very comfy bed and nice hot shower! Was perfect stay for our transit visit in Honolulu!
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 28. apr. 2024
Aloha Kaori, Thank you for your review. Take care and come see us again soon!Mahalo

10/10 Fremragende

Utpal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good accommodation at reasonable price.
Overnattede 4 nætter i april 2024
Svar fra Guest Service Agent den 28. apr. 2024
Aloha Utpal,Thank you for your review and feedback.We hope to see you again soon, Mahalo!

10/10 Fremragende

Danika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 27. apr. 2024
Aloha Danika,Thank you for the review and feedback.We are glad our staff was helpful during your stay here.Mahalo and have a good day!

8/10 Udmærket

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Appreciated the airport shuttle and the mini store on site.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 27. apr. 2024
Aloha Sharon,Thank you for your review and feedback.We are glad you enjoyed using our Shuttle and Mini-Store.We hope you have a good day and safe travels!

8/10 Udmærket

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the airport shuttle and their little store had very good variety and prices.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 26. apr. 2024
Aloha Sharon, We appreciate your feedback. Come see us again soon!Mahalo

10/10 Fremragende

Cheryllynn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Finding Parking
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 26. apr. 2024
Mahalo Cheryllynn! We'll see you again. Take Care!

4/10 Dårligt

Karla

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Very noisy, air conditioner unit, air traffic. Floors were dirty in room and bathroom.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 26. apr. 2024
Aloha Karla, Thank you for your feedback. We will follow up with this. Mahalo

10/10 Fremragende

Arcy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 24. apr. 2024
Thank you so much for your loyalty. We look forward to many more memories!Aloha and Mahalo, always!

10/10 Fremragende

Mark

Synes godt om: Service og personale
The hotel is right next to the airport. There are very very few restaurants or stores around this location. It was nice to have a shuttle to pick you up from the airport and take you back to the airport.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 23. apr. 2024
Aloha Mark,Thank you for your review and feedback.We are happy to hear that you enjoyed using our Shuttle Service.Mahalo and we hope you have a good day!

10/10 Fremragende

Tony

Rejste med familie
The room we stayed in needed to be renovated.
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 23. apr. 2024
Aloha Tony,Thank you for your review and feedback. We are currently tackling this problem a room at a time.Mahalo and have a good day!

8/10 Udmærket

KRISLYNN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Cute budget friendly hotel. What they lack of the big resort properties they more than make up for with wonderful family oriented staff and convenient location. Hotel might become too noisy once the rail starts up, so enjoy it now!
Overnattede 1 nat i april 2024
Svar fra Guest Service Agent den 23. apr. 2024
Aloha Krislynn,Thank you for your review and feedback.We are glad you enjoyed your stay, especially the quirky personalities of our Staff.We are also hoping the Rail doesn't affect us as much in the future.Mahalo and have a good day!

10/10 Fremragende

Ginny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was well taken care of
Overnattede 2 nætter i april 2024
Svar fra Guest Service Agent den 23. apr. 2024
Aloha Ginny,Thank you for your review and feedback.We are glad you enjoyed your stay with us.Mahalo and have a good day!