Hoteller nær Hanover Museum of History & Culture

"Great customer service"

"Room was clean and spacious."

"The staff was very friendly and the hotel room was very clean!"

"My stay was not good. I had trouble getting into the room because the key reader was not reading the keycard properly and we had to keep trying for like 10 min to get the door to open every time we went out and in the room. I also did not get my room cleaned up when I was told it would be cleaned up and it never had the do not disturb sign on the door. I also had asked for extra blankets and towels for my room because the sofa bed needed blankets and I did not receive them until I had to go ask...

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"Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing"

"Great food, drinks, pool, rooms, staff, free parking … I have nothing bad to say!!! Loved it!"

"The room was spacious and clean. Beds were very comfortable."

"Pet friendly is appreciated"

"Alt svarede til forventningerne"

"Double charged me, be very careful with this property as they purposely double charge hoping you don’t notice."

"The room was clean, nice little breakfast included. Close to Kings Dominion."

"We were on the second floor so difficult to move our crates up the stairs."

"Its awful dity af no lights working no tv no microwave trash all over all no blankets"

"Don't drink the water. Otherwise a solid place to stay. There is a Bass Pro shop with a sit down restaurant inside right next to the hotel."

"It’s poorly maintained. The photos are not exactly what you get (we missed a table). Cleaning supplies smell is everywhere. The sheet had strains. Breakfast was said to be just a muffin, coffee and juice before 9am (I decided to skip). Really find a better place"

"Do not waste your time or money at this hotel. The hotel isn’t clean, it’s roach infested, blood on the sheets. This place is disgusting. To be fair, I made mgmt aware of my concerns, “Aunt Beverly” didn’t care. She didn’t offer any assistance. The hotel advertised a pool, no pool in sight. Only 1 ice maker on property, and it’s broken. This place needs to be closed down, I can’t believe IHG stands behind this mess!!!! DO NOT STAY AT THIS HOTEL!!!!"

"friendly staff."

"I booked two rooms for my extended family. The king suite where my husband and I stayed was perfect. Love the locking bedroom door in the king bedroom, spacious bathroom and large loving area with pull out couch for our son. The second room, a double queen, had some issues. The first night, the key did not work and the toilet barely flushed. We had her reprogram the keys and it worked. The next morning, the toilet did not work at all and the key once again wasn’t working. We choose this...