Hoteller nær Richmond

"Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing"

"Staff was friendly and helpful."

"Staff onsite is amazing and lots of parking. Room looks the same onsite."

"Clean room"

"Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go."

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Lovely B&B"

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Gammelt nedslidt hotel. Vores værelse var beskidt. Kaffepletter på vægge, sengebetræk og møbler. Papirstynde vægge og rigtig meget larm fra forskellige folk der skændtes på gangen gennem hele natten. Ville aldrig anbefale det og vil aldrig bo her igen."

"Large, spacious room. Friendly staff. Breakfast was great."

"The location was convenient. The team there was nice and the room was as expected."

"Halls were hot and humid and there was a hose out of the ceiling on the ground floor emptying into a bucket with obvious water damage on the ceiling. Will probably find a better hotel on my next trip. Restaurant/bar could stay open later as well."

"Silly and unprofessional check in. Very slow "

"Love the room a lot space second floor"

"Good accommodations. The room was very clean. The mattress on the sofa bed was terrible. Breakfast couldn't keep up with the number of guests; they didn't restock, and when they did, it took a long time. Very nice room, great and spacious bathroom. Very clean."

"My stay was absolutely outstanding from start to finish! The front desk staff, Cody and Alison, made me feel welcome the moment I arrived. They were incredibly friendly, professional, and went above and beyond to make sure I had everything I needed. Their exceptional customer service truly made a lasting impression. The room was spotless and one of the cleanest hotel rooms I’ve ever stayed in. Everything was fresh, well-maintained, and very comfortable. The view from my room was absolutely...

"The property was good and staff was nice. The parking spots are extremely tight bc they are shared with an apartment building. Parking should be free. Also, there should be a free coffee station for guests."