Terrasse/gårdhave

Anmeldelser af Hilton Greenville

3.5 out of 5
Hilton Greenville
45 W Orchard Park Dr, Greenville, SC

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 489 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 253 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 109 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 79 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 70 af i alt 1000 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

mikael

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Trist hotel
Beskidt og nedslidt. Ingen service og rengøring var utrolig dårlig
Overnattede 4 nætter i marts 2022
Svar fra Management Team den 12. mar. 2022
Mikael, thank you for taking the time to review our hotel. We sincerely apologize for the cleanliness issues you encountered in your room. Thank you for bringing this to our attention so we can take proper action to ensure it is not repeated. We hope you will consider giving us a second chance, as we are confident that we will perform to the high standards you deserve. We appreciate you choosing us for your visit to Greenville, and we wish you all the best with your travels. Best Regards, Hilton Greenville Management Team

8/10 Udmærket

Nalani

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Nalani, Thanks for the excellent rating. We are delighted your time at Hilton Greenville was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Patricia

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to where I needed to be
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 12. maj 2024
Dear Patricia, We are thrilled to read that Hilton Greenville's location suits your needs perfectly. Providing convenient accommodations is always our goal. Thank you for choosing to stay with us, and we hope you had a wonderful experience during your time here. We look forward to welcoming you back for another enjoyable stay.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Lauren

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra General Manager den 10. maj 2024
Dear Lauren, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Lorrie, Chapin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Lorrie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hilton Greenville. We look forward to your return and wish you all the best with your future travels.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Jennifer

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 7. maj 2024
Dear Jennifer, We are delighted you enjoyed your stay at Hilton Greenville. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

monique

Overnattede 1 nat i maj 2024
Svar fra General Manager den 8. maj 2024
Dear monique, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hilton Greenville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Catherine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 6. maj 2024
Dear Catherine, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

4/10 Dårligt

Juan Pablo

Forretningsrejsende
Synes godt om: Rengøring
They charged me $6 for parking overnight (I mean, what!?). I get better water pressure out of milking almonds than the shower at this hotel. Then, breakfast was $15, self service, very limited offer and they asked for a tip (again, what!?). Next time I visit Greenville, I will look at other options.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 4. maj 2024
Dear Juan Pablo, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced while using the bathroom and also if our breakfast buffet did not meet your expectations. Please know that our parking fees are competitively priced as per the area. Your feedback is valuable to us and will be addressed with the appropriate individuals to ensure enhanced services in the future. We hope to have a chance to host you again.Best Regards,Yiesha CobbGeneral Manager

6/10 Okay

Jill

Overnattede 2 nætter i april 2024
Svar fra General Manager den 4. maj 2024
Dear Jill, Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation during your stay with us. Thank you once more for your feedback, and we look forward to seeing you again on your next visit to the city.Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a nice hotel for a quick get away with my wife.
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Matthew, We are thrilled to read that you enjoyed your quick getaway at Hilton Greenville. Providing a pleasant experience for our guests is our top priority. We hope you had a relaxing time with your wife, and we look forward to welcoming you both back for another enjoyable stay in the future.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel with reduced prices! Close to the Greenville-Spartanburg Airport (10-ish minute drive) and very convenient to a number of restaurants in the area. Staff was exceptional overall!!! Would be very pleased to stay again!
Overnattede 2 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Joshua, We are thrilled you had an excellent experience at Hilton Greenville. It's fantastic to read that you found our reduced prices, proximity to the airport, and convenience to local restaurants to your liking. Our team is delighted to have provided exceptional service, and we look forward to welcoming you back for another wonderful stay soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Donald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness and staff were wonderful
Overnattede 1 nat i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Donald, We are thrilled you had a wonderful experience at Hilton Greenville. Our team takes pride in providing exceptional cleanliness and service to our guests. Your compliments mean a lot to us, and we appreciate you taking the time to share your positive feedback. We look forward to welcoming you back for another fantastic stay soon.Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

Marvin

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We didn't like that we had to pay $6.00 per night for parking our car. The shampoo dispenser attached to the shower wall was lying on the floor of the shower.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Marvin, Thank you for sharing your experience. We apologize for any inconvenience you encountered during your stay. We have noted your feedback about parking and room amenities and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Best Regards,Yiesha CobbGeneral Manager

6/10 Okay

Shanice

Synes godt om: Rengøring, service og personale
Older Hilton property but clean convenient to highway, mall, & restaurant.
Overnattede 1 nat i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Shanice, We appreciate your feedback and are pleased to read that you found our property clean and conveniently located. Our team works diligently to maintain high standards of cleanliness and provide a convenient location for our guests. We take pride in offering a comfortable stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best Regards,Yiesha CobbGeneral Manager

2/10 Forfærdeligt

patrick

Overnattede 2 nætter i april 2024
Svar fra General Manager den 13. maj 2024
Dear Patrick, Thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Edwin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente muy buena atención 👍
Overnattede 1 nat i april 2024
Svar fra General Manager den 21. apr. 2024
Dear Edwin, We are proud of the genuine hospitality and high level of service provided by our associates. It brings us great joy to see their efforts being recognized and appreciated by our guests. Reviews like yours reinforce the high standards that we strive to meet for every guest. We were honored to have you as our guest at Hilton Greenville, and we look forward to welcoming you again soon.Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

Nykita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i april 2024
Svar fra General Manager den 18. apr. 2024
Dear Nykita, Thank you for your outstanding rating. We are glad that we exceeded your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Greenville.Best Regards,Yiesha CobbGeneral Manager

6/10 Okay

kendra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, quiet - all as you’d expect from the property. No complaints except it came up as being in downtown Greenville and it is not. While it’s only a short drive in, you can’t walk to downtown. Just fyi - check the address on a map.
Overnattede 1 nat i april 2024
Svar fra General Manager den 16. apr. 2024
Dear Kendra, We are glad to read that you found the property clean and quiet during your stay. However, we hope you will accept our apologies regarding the location. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we look forward to seeing you again.Best Regards,Yiesha CobbGeneral Manager

2/10 Forfærdeligt

Melissa

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra General Manager den 17. apr. 2024
Dear Melissa, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved my stay
Overnattede 1 nat i april 2024
Svar fra General Manager den 14. apr. 2024
Dear Sarah, We are thrilled to read you loved your stay at Hilton Greenville. Your satisfaction is our utmost priority, and we are delighted that you had a fantastic experience with us. Thank you for choosing to stay at our hotel, and we can't wait to welcome you back for another memorable visit.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Suzanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff and good location
Overnattede 1 nat i april 2024
Svar fra General Manager den 8. apr. 2024
Dear Suzanne, We are delighted to read that you had a positive experience at Hilton Greenville! Thank you for your kind words about our staff and our convenient location. It was our pleasure to serve you, and we hope to welcome you back for another wonderful stay in the future.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 4. apr. 2024
Dear Jose, We appreciate you taking the time to write a review about your visit to Hilton Greenville. Knowing how much you enjoyed our relaxing accommodations and devoted service is a pleasure. Thank you for choosing us, and we hope to host you again in the future. Best Regards,Yiesha CobbGeneral Manager

2/10 Forfærdeligt

Akua

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very rude and refused to give me a Standard King which is what I specifically ordered. In stead they gave me a handicapped room because they said I ordered through a third party and that is the only standard King they allow for third parties.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Akua, We apologize for any inconvenience you experienced during your stay. Providing excellent service is our priority, and we regret that you were not given the room type you requested. Our team strives to accommodate guest preferences whenever possible. We appreciate your feedback and will address this issue. Please accept our sincerest apologies, and we hope to have the opportunity to welcome you back for a more positive experience in the future. Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra General Manager den 2. apr. 2024
Dear Jordan, We are pleased you had an excellent stay at Hilton Greenville, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

Deja

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Friendly . Nice location
Overnattede 1 nat i marts 2024
Svar fra General Manager den 1. apr. 2024
Dear Deja, We are delighted to read you found our team friendly and enjoyed our convenient location during your stay at Hilton Greenville. Providing exceptional hospitality and a prime location are our priorities. Thank you for sharing your positive feedback, and we hope to welcome you back for another enjoyable experience soon.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Jill

Overnattede 2 nætter i marts 2024
Svar fra General Manager den 20. apr. 2024
Dear Jill, Thank you for taking the time to leave your wonderful rating! It is fantastic to know you enjoyed your time at Hilton Greenville so much! We appreciate your great feedback and hope to have you as our guest again.Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

malinda

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i marts 2024
Svar fra General Manager den 28. mar. 2024
Dear Malinda, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hilton Greenville, and we look forward to your next stay.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Debra

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff super friendly! Room was very clean!
Overnattede 1 nat i marts 2024
Svar fra General Manager den 27. mar. 2024
Dear Debra, We are thrilled to read about your positive experience at Hilton Greenville! Thank you for acknowledging our friendly staff and the cleanliness of your room. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Yiesha CobbGeneral Manager

2/10 Forfærdeligt

Christi

Overnattede 2 nætter i marts 2024
Svar fra General Manager den 12. apr. 2024
Dear Christi, Thank you for taking the time to share your rating. We are disappointed that your experience was anything other than perfect. Our goal is to ensure every guest has a fulfilling stay, and we regret falling short during your visit. We hope to see you again so we can provide you with the exceptional stay you deserve.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Belinda

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra General Manager den 21. mar. 2024
Dear Belinda, We appreciate you taking the time to leave your kind rating for Hilton Greenville. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful cherry blossom tress in the parking lor. Nice corner room with king bed.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear David, We are thrilled you enjoyed the beautiful cherry blossom trees in Hilton Greenville's parking lot and had a pleasant stay in our corner room with a king-size bed! Your satisfaction is our priority, and we are glad you appreciated the comfort and charm of your accommodations. We look forward to welcoming you back for another delightful experience soon!Best Regards,Yiesha CobbGeneral Manager

4/10 Dårligt

Chantel

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Went to turn on shower and water shot out from around the top part of shower head water went right in my eye and all over the floor as I hadn’t even got in tub yet. Then next morning went to close bathroom door the knob came off and hit the floor. Also the fact that breakfast is and additional $15 for buffet is ridiculous. Already pay enough for the room.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Chantel, We sincerely apologize for the inconvenience you experienced with the shower and bathroom door during your stay. Your feedback is valuable, and we are addressing these issues promptly to prevent recurrence. Your comfort and satisfaction are our top priorities, and we appreciate your understanding. Thank you for your feedback, and we hope you will give us another chance to provide you with the hospitality and service you should always expect from us.Best Regards,Yiesha CobbGeneral Manager

6/10 Okay

Elizabeth Lyndyn, Charlotte

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room phones don’t work, no room service or late checkout
Overnattede 1 nat i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Elizabeth Lyndyn, We apologize for any inconvenience you experienced during your stay. Please know that we strive to provide the best service possible, and we regret if we fell short of your expectations. Your feedback is invaluable, and we will address these issues with our team to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

David

Rejste med familie
Synes godt om: Faciliteter
Great visit except for the dead bug found in bed. Always pleased with Hiltons and their fine accommodations.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 20. mar. 2024
Dear David, Thank you for staying with us and sharing your comments. We are glad to know that you enjoyed most aspects of your visit. Your complete satisfaction is our top priority, and we apologize for the issue you had in your room during your stay. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they do everything to prevent future issues. We appreciate your feedback and look forward to hosting you again at the hotel. Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The pillows were way too soft. If you need any support from a pillow bring your own! We ended up having to go buy pillows, otherwise I would never have slept. And, there was very little water pressure in the shower. Did not make for a relaxing or therapeutic experience after a long day out exploring the city. The location was good and the one time we went to the bar, we had a good time!
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 19. mar. 2024
Dear Christina, We appreciate your feedback and apologize for any inconvenience regarding the pillows and water pressure in the shower. Your comfort is important to us, and we will address these concerns to ensure a more relaxing stay in the future. We are glad you enjoyed our location and had a good time at our bar. We appreciate all of your great feedback and hope to have you as our guest again. Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Shaquita

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was my first time staying at the Hilton Greenville. Check in was a breeze. The staff was friendly, food and drinks were amazing. The rooms were clean. I will be staying here again soon.
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 17. mar. 2024
Dear Shaquita, Thank you for choosing Hilton Greenville for your first stay! We are delighted that check-in was smooth, our friendly staff left a positive impression, and you enjoyed our delicious food and drinks. Clean rooms are a top priority for us. We can't wait to welcome you back for another fantastic stay soon!Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Vincent

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenience
Overnattede 3 nætter i marts 2024
Svar fra General Manager den 16. mar. 2024
Dear Vincent, We are delighted to read that you found Hilton Greenville convenient during your stay! Your satisfaction is our priority, and we are pleased that our location meets your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit soon!Best Regards,Yiesha CobbGeneral Manager

8/10 Udmærket

James

Forretningsrejsende
Great area
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 14. mar. 2024
Dear James, Thank you for your positive feedback about Hilton Greenville! We are glad you enjoyed the area surrounding our hotel. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice large hotel which was an easy drive from downtown.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 14. mar. 2024
Dear Robert, We are thrilled you enjoyed your stay at Hilton Greenville! Thank you for highlighting our convenient location and spacious accommodations. Your satisfaction is our priority, and we're delighted you had a positive experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Kimerly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel.
Overnattede 1 nat i marts 2024
Svar fra General Manager den 14. mar. 2024
Dear Kimerly, Thank you for your positive feedback about Hilton Greenville! We are thrilled you had a great experience during your stay with us. We appreciate your kind words and hope to welcome you back soon!Best Regards,Yiesha CobbGeneral Manager

10/10 Fremragende

Dora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra General Manager den 14. mar. 2024
Dear Dora, Thank you for the excellent rating for Hilton Greenville! We are delighted to have provided you with a satisfying visit. It was our pleasure hosting you, and we look forward to welcoming you back soon for another great stay.Best Regards,Yiesha CobbGeneral Manager

6/10 Okay

Karl

Rejste med partner
Synes ikke om: Faciliteter
Breakfast was not free as it was listed on site was $32 for 4 bacon 4 sausage links and 4 french toast and the snack area is outrageous also for 2 12oz beer and a candy bar it was $20 i definitely will not be going back to the hilton also didn't even get full 24 hrs can't check in till 4 pm and must be checked out by 11 am cost $289 to stay a few hrs and take a shower
Overnattede 1 nat i marts 2024
Svar fra General Manager den 7. mar. 2024
Dear Karl, We appreciate your feedback regarding your recent stay. We regret any inconvenience regarding the breakfast pricing. We strive to provide value and comfort to our guests and apologize if this was not reflected during your stay. Your comments will be shared with the appropriate teams for review. We hope you'll consider staying with us again in the future and experiencing the improvements we make based on guest feedback.Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

Marion

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close shopping convenience to interstate
Overnattede 2 nætter i marts 2024
Svar fra General Manager den 4. mar. 2024
Dear Marion, We are glad you enjoyed your recent stay at Hilton Greenville. Thank you for pointing out how perfect our location close to everything you want. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments!Best Regards,Yoiesha CobbGeneral Manager

4/10 Dårligt

Harriett

Rejste med partner
Synes ikke om: Rengøring
Upon arrival we were greeted at the front desk with a small wait. After getting settled in assigned our room we noticed something flying around the room. After review we discovered they were ladybugs. Went to the front desk to complain, asking for another room but was told they will booked and there was nothing they could do. After the discussion housekeeping was sent to clean our room. The next morning ladybugs were still visible. Checking behind chairs and pulling back the curtains is where we discovered the small infestation of ladybugs. Went to the front desk to ask for compensation, due to booking through a third party the hotel was only able to offer us breakfast and second cleaning of our room. Upon checking out we were told by the front desk clerk the ladybug issue is normal this time of the year. My response was, "wait a minute so you guys knew this was going on and you still rented us the room on that floor?" Ugh. The staff was not very accommodating with the situation. Something more should have been done and the rooms on that floor should not be rented out until that situation is resolved.
Overnattede 2 nætter i februar 2024
Svar fra General Manager den 1. mar. 2024
Dear Harriett, We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of your expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will give us another opportunity to show you our dedication. Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

kevin

Advertised on Expedia as Downtown Hilton! Far from it!!
Overnattede 1 nat i februar 2024
Svar fra General Manager den 26. feb. 2024
Dear Kevin, We apologize for any confusion regarding our location. Our hotel information is accurately represented on our website. We appreciate your understanding and hope your overall experience at Hilton Greenville was pleasant. Thank you for choosing to stay with us; we value your feedback and patronage.Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

Yvonne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Yvonne, We are delighted we exceeded your expectations for an outstanding stay at Hilton Greenville, and we thank you for sharing your experience with other travelers. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

Tegan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was easy and the room was clean. $6 night for parking.
Overnattede 1 nat i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Tegan, Thank you for the fantastic review of Hilton Greenville. We're glad your check-in was easy and you found your room clean. Your feedback about the parking is appreciated. We aim to provide a comfortable and convenient stay, and we hope to welcome you back for another pleasant visit.Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

Norveni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything excellent
Overnattede 1 nat i februar 2024
Svar fra General Manager den 24. feb. 2024
Dear Norveni, Thank you for choosing Hilton Greenville. We were thrilled that we exceeded your expectations during your visit to Greenville. Thank you for being our guest. If you find yourself in our area again, we hope to have the opportunity to provide you with another exceptional stay.Best Regards,Yoiesha CobbGeneral Manager

10/10 Fremragende

Rita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice property and great service
Overnattede 1 nat i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Rita, Thank you for reviewing your stay at Hilton Greenville. We are delighted to hear you enjoyed our property and experienced excellent service. Your satisfaction is our goal, and we appreciate your kind words. We look forward to welcoming you back soon! Best Regards,Yoiesha CobbGeneral Manager