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Anmeldelser af Veranda Paul & Virginie Hotel & Spa - Adults Only

4 out of 5
Veranda Paul & Virginie Hotel & Spa - Adults Only
Royal Road, Grand Gaube

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 76 af i alt 157 anmeldelser" "
Bedømmelse på 8 − Udmærket. 60 af i alt 157 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 157 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 157 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 157 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vidunderligt hotel
Et fantastisk ophold på et vidunderligt hotel med det sødeste og mest opmærksomme og hjælpsomme personale
Overnattede 10 nætter i august 2022
Svar fra Elodie Sooriah, Hotel Manager den 19. sep. 2022
Dear Valued Guest,Please do accept our apologies for replying in English, my Danish being non-existent… Thank you ever so much for your time.We were privileged to have hosted you; it is fantastic and humbling to read your comment!Thank you for having highlighted the features that you enjoyed. Our best asset is our people...Looking forward to seeing you again at Paul & Virginie, your resort,With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Maiken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simply amazing
Jeg kan kun anbefale et ophold på Veranda Paul. Udsigten udover havet er fantastisk (sørg for at betale det ekstra for hav-udsigt), personalet var altid opmærksomme og kunne endda huske hvem man var og rengøring er i top med housekeeping flere gange om dagen. Jeg kommer gerne tilbage!
Overnattede 7 nætter i maj 2022
Svar fra Elodie Sooriah, Hotel Manager den 19. jul. 2022
Dear Maiken, It is fantastic reading that you had an "amazing" stay at Paul & Virginie. Our people do, indeed make the place. Thank you very much for your show of appreciation. We hope to have the privilege of welcoming you and your family for another special trip. With kindest regards, Elodie Sooriah Hotel Manager

6/10 Okay

Dennis

Synes godt om: Rengøring, værelsets komfort
General a pleasant place to stay
Nice surroundings, good pools and in general a pleasant place to stay. However, the rooms are a bit worn and some details about the service are missing (you must ask again and again sometimes for an answer or wait too long).
Overnattede 4 nætter i marts 2022

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt sted til afslapning.
Har du brug for et sted til fuld afslapning, kan dette hotel varmt anbefales. Super god service, rigelige mængder god mad, kæmpe god udsigt, gode faciliteter. Husk at vælge all inclusive, det er bare så meget nemmere ikke at skulle tænke på omkostningerne, når der er alle de muligheder. Derudover tilbyder de, at man kan være på hotellets område på afrejse dagen, indtil man skal videre og man beholder all inclusive rettighederne. Vandet er dog ikke så klart som vi oplevede, at det var på den sydlige del af øen, så snorkling er ikke så god.
Overnattede 3 nætter i december 2018

6/10 Okay

Frederik, Danmark

Synes godt om: Rengøring
Tæt ved stranden, godt med aktiviteter.
Hotellet bærer præg af at være at lidt ældre stand, men ganske ok. Værelserne kunne trænge til en overhaling. Jeg var ikke så vild med at man aldrig mødte personalet i øjenhøjde, det var som at træde ind i en verden af apartheid. Da vi ankom, blev vi blevet transporteret af en venlig mand, som var meget imødekommende, da vi ankom til hotellet, følte man at dem som modtog en ikke udviste respekt over for den mand, som jeg faktisk mener var den mest flinke under hele opholdet. Det er dårlig stil.

10/10 Fremragende

Nathalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt til luksus og afslapning
Vi nød vores ophold, hotellet er super fint og der de har forsøgt at have mange aktiviteter på hotellet. Næste gang vælger vi dog et andet pga placering, der er ingenting at lave udenfor hotellet og mange af must-see ting på Mauritius ligger på den modsatte side af øen, så hvis man ikke synes det er et problem, så er dette et perfekt hotel for luksus og afslapning. Køb evt all inklusiv, de har alle andre, vi købte halv pension, men da der ikke var nogle lokale shops eller andet, blev vi nødt til at købe alle drikkevare og frokost på hotellet, dette havde nok været billigere hvis man havde taget all inklusiv.
Svar fra General Manager den 16. mar. 2017
Dear Valued Guest Nathalie My sincerest apologies for replying in English. Thank you very much for your post. It was a great pleasure hosting you with us, and a delight reading of your satisfaction. Veranda Paul & Virginie is, indeed located in the sleepy village of Grand Gaube, and it has an authentic feel which is much appreciated by all those looking for some exotic feel. Moreover we do suggest activities for those guests who wish to rub shoulders with the locals - free walking tour in the village, lunching at a local's home, taking the public bus to Goodlands, Little India, ( 15mins ) or to the Pamplemousses Garden ( 40 mins ), the Sugar Adventure ( 40 mins ), to Port louis ( one hour) , to Grand Baie ( free shuttles ) - all these are accessible from the hotel. Moreover we have local crafts like the Historic Marine for ships models, BodyBar for soaps, Linda's for a cuppa, Studio 44 for morano bead jewelry - all these are 5 mins drive from the hotel... But you are right, for those who want to be, nonetheless, "Far from the Maddening Crowd", Veranda Paul & Virginie is the place to be... Wishing you well, and hoping to see you again some time in the future, With my very best regards Jennifer Wong Hotel Manager

8/10 Udmærket

Jørgen Ring

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Super udsigt
Ludwig som arbejder i området med vandsport, var en fantastisk fyr
Svar fra General Manager den 18. mar. 2017
Dear Valued Guest Thank you very much for your post. It was a pleasure hosting you, at Veranda Paul & Virginie; we promise to keep up striving for your full satisfaction. Wishing you all the very best and hoping to see you some time in the near future, Very best regards Jennifer Wong Hotel Manager

10/10 Fremragende

Jan, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt sted at starte ferien
Dejligt hotel med privat strand. Høj og hjælpsom service på hotellet. Afslappende

10/10 Fremragende

Søren, Danamrk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel med dejlige faciliteter. Omgivelserne rundt om hotellet er ikke så spændende

6/10 Okay

Michael David

Rejste med partner, Rejste i en gruppe
The rooms could be in better shape. Everything was a little bit old and you could see that it is not built very well. The all inclusive package is more like a full board experience. Not all drinks an food was included and there fore it is a hustle to find the service which is included in the all inclusive. Which leads to the next point that you have to sign a bill for every meal and drink that you get. Which is totally annoying after two days.

4/10 Dårligt

michel

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour mi figue mi raisin
Problème à l arrivée on est sous classé ! L accompagnatrice nous indique que c est bien la chambre retenue…vérification faite sur hôtel, com il y a une erreur rectifiée par le team manager. On a perdu une heure ! Dommage la chambre est confortable. Le buffet n est pas au niveau des autres hôtels. Présentation mediocre, variété insuffisante des mets, desserts nuls…et des serveurs intéressés surtout par les boissons à faire consommer. Petit déjeuner moyen, pas de fruits frais. Enfin plage et piscine interessantes mais plaie récurrente des réservations par serviettes et mauvaise humeur des personnes délogées à juste titre ! La direction se contente d ecriteauxinterdisant cette pratique. On est en vacances tranquilles et non pour « se battre « pour une chaise longue…
Overnattede 2 nætter i januar 2024

6/10 Okay

Juha

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pettymys
Hygieniassa toivomisen varaa.Mm.baarin tiskirätti niin ettei siinä voinut juoda drinksuja. Ala Carte ravintolan seafood Tagliatelle oli uskomattoman hyvää. Saman paikan Grapsoupista seuraavana iltana ruokamyrkytys. Tyynyt huonot verrattuna samatasoisiin hotelleihin ja kapeat sängyt. Huoneessa ei kunnon pimennysverhoja.Muuten tyylikäs alue,mutta ranta kivikkoista ja vesi mutaista. Allasalue hieno.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Durand Agnesa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel with breathtaking views. The staff was lovely and we had a very enjoyable stay at the hotel!
Overnattede 1 nat i december 2023

8/10 Udmærket

Neil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very lovely short stay, 4 nights, at this hotel in October 2023. Room was very comfortable with a lovely sea view, where if you're lucky you can see whales swimming the other side of the reef. Food very good, whether at the buffet restaurant, the lunch time bar or the a la carte restaurant. Only negative was the number of stray dogs wandering around the property, and the number of guests feeding them despite the requests not to.
Overnattede 4 nætter i oktober 2023
Svar fra Elodie Sooriah, Hotel Manager den 21. okt. 2023
Dear Valued Guest,Thank you for sharing your feedback. We're delighted to hear that you found your room comfortable with a lovely sea view, and that you had the opportunity to spot whales on the other side of the reef. It's wonderful to know that you enjoyed the food at our buffet restaurant, lunchtime bar, and a la carte restaurant.We do, however, regret to learn about your concerns regarding the presence of stray dogs on the property, despite our requests to refrain from feeding them. Rest assured, we take this matter seriously and will address it to ensure a better experience for our future guests.Your positive remarks on cleanliness, the condition of our facilities, our staff, and amenities are greatly appreciated. We'll continue to strive for excellence and work on addressing any areas of improvement.We hope you'll consider returning to our hotel in the future, and we'll do our best to ensure a more enjoyable stay next time.Warmest regards,Elodie SooriahHotel Manager

6/10 Okay

Gabriele

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We liked the friendliness and courtesy of the staff; we always had the impression of being welcome; Regarding cleanliness (cockroaches) and condition of sunbeds, mould in the bathroom, we contacted the operator of Paul & Virgine but have not received a reply to date. This is the text we sent to the hotel operator on 30.08.2023: Complaint We are guests in your hotel Veranda Paul &Vergine RoomNo 122, August 25th - September 2nd. 1) today at dinner we were disgusted by three cockroaches running across the floor of the dining room - furthermore 2) there is black mould in our shower which is also very unhygienic - 3) the plexiglass doors to take out the salad are broken and have to be pushed open and closed by all the guests - this is also unappetising - 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - this is unfortunately not an appropriate standard either 4) some of the sun loungers are so broken and worn out that it hurts to lie on them - unfortunately, this is not up to a reasonable standard. Kind regards J. Drechsel & G. Messner
Overnattede 8 nætter i august 2023

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schöne Anlage
Eine wunderschöne Anlage, sehr nettes Personal, leckeres Essen, jederzeit gerne wieder.
Overnattede 4 nætter i august 2023
Svar fra Elodie Sooriah, Hotel Manager den 5. sep. 2023
Dear Nicolas,Please do accept our apologies for replying in English.Thank you ever so much for your time.We were privileged to have hosted you.Thank you for having highlighted the features that you enjoyed. Our best asset is our people...Looking forward to seeing you again at Paul & Virginie, your resort,With kindest regards,Elodie SooriahHotel Manager

8/10 Udmærket

ESTELLE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 13 nætter i august 2023
Svar fra Elodie Sooriah, Hotel Manager den 24. aug. 2023
Très Chère Estelle,Mille mercis pour ces belles appréciations qui nous vont droit au coeur. Il nous fut très agréable de vous avoir reçus, et de vous savoir conquis par le Paul & Virginie !Dans l'attente du plaisir de vous retrouver.Bien sincèrement,Elodie SooriahHotel Manager

10/10 Fremragende

Simone

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect. Both the structure, the cleanliness, the room, the kind and helpful staff, the food, the garden with the swimming pools, the beach and the proposed and available activities. Also the possibility of parking safely.
Overnattede 5 nætter i august 2023
Svar fra Elodie Sooriah, Hotel Manager den 21. aug. 2023
Dear Valued Guest,Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your constructive feedback.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

6/10 Okay

christophe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très beau mais accueil très froid
Après un séjour d'une semaine dans un autre Véranda (pointe aux piments) qui s'était révélé des meilleurs, nous avons poursuivi la seconde semaine à Grand Gaube. L'hôtel est très beau mais juste glacial au niveau de l'accueil du personnel. Je suis juste très très déçue par le spa - Pour info nous avions fait un massage d'une heure à pointe aux piments avec une réduction de 20 % étant membre silver. Lorsque nous avons voulu prendre rv il nous a été indiqué qu'il fallait au minimum faire un massage de 1h30 pour bénéficier de 10 % !! - Bilan : nous sommes allés à Triolet faire un massage à 4 mains de 1h30 pour le 1/3 du prix !!!! -
Overnattede 7 nætter i august 2023
Svar fra Elodie Sooriah, Hotel Manager den 28. aug. 2023
Très Cher Christophe,Nous regrettons sincèrement et sommes désolés par votre déception ainsi que par la perception que vous avez eu du Paul & Virginie. Cependant, nous tenons à vous informer que ceci ne reflète en aucun cas l’image du service que nous souhaitons offrir aux clients du Veranda Paul et Virginie.Il est ainsi, regrettable de n'avoir pas eu vent de vos désagréments sur plaçe pour pouvoir rectifier le tir de suite. Car ceci nous aurait éventuellement donné la chance de vous proposer des alternatives et de personnaliser votre service en fonction de vos besoins et préférences, comme nous le faisons si bien pour d’autres clients.En tant qu’hôtelier et professionnel nous avons la responsabilité de tout mettre en œuvre pour faire que votre séjour et celui de tous nos clients se passent dans les meilleures conditions possibles. Pour cela nous privilégierons toujours la communication et la proximité, n’hésitez pas à en faire de même avec nous.En vous souhaitant une expérience plus positive lors de votre prochaine visite à l’ile Maurice.Bien à vous,Elodie SooriahHotel Manager

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un hôtel de charme avec un accueil au top
Hôtel intimiste avec deux piscines dont une à débordement et un plan d’eau au bord de l’espace restauration. Petit déjeuner avec beaucoup de choix ( chaud et froid). La plage est un peu petite. L’accueil est au top ( avec une mention pour la réception) partout : restauration, service de chambre et spa. Une situation au calme pour profiter du nord de l’île . Je recommande sans réserve.
Overnattede 10 nætter i juni 2023
Svar fra Elodie Sooriah, Hotel Manager den 16. jun. 2023
Très Cher Patrick,Mille mercis pour ces belles appréciations qui nous vont droit au coeur!Quel bonheur que de vous savoir conquis par le Veranda Paul & Virginie, ses prestations et ses équipes.Nous nous engageons à oeuvrer dans ce sens pour continuer à vous donner le meilleur de nous même...Dans l'attente du plaisir de vous retrouver au Veranda Paul et Virginie. Encore merci de votre temps!Bien à vous,Elodie SooriahHotel Manager

10/10 Fremragende

Maria de Lurdes Da Silva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel situé dans un cadre sauvage avec un personnel aux petits soins pour ses clients
Overnattede 6 nætter i maj 2023
Svar fra Elodie Sooriah, Hotel Manager den 22. maj 2023
Très Chère Maria,Quel bonheur que de vous savoir conquis par le Veranda Paul & Virginie, ses prestations et ses équipes. Merci d'avoir pris le temps d’évaluer votre séjour!Bien à vous, Elodie Sooriah Hotel Manager

10/10 Fremragende

Kerstin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Zimmer, Pools, Aussicht, Essen sowie die gesamte Anlagen waren super. Die Cocktails an der Bar könnten verbessert werden sowie das Personal verstärkt. Die 2 Mann sind einfach zu wenig. Man musste meistens selbst an die Bar gehen um etwas zu trinken zu bekommen. In dem kleinen Ort Grand Gaube gibt es einige Supermärkte, Apotheken und Restaurants. Bushaltestelle ist direkt beim Hotel um nach Goodlands, Grand Baie, Port Louis etc. zu gelangen. Die Mitarbeiter waren immer sehr höflich und sehr hilfsbereit. Für Ruhesuchende das perfekte Hotel zum relaxen. Kann mit bestem Gewissen empfohlen werden.
Overnattede 14 nætter i maj 2023
Svar fra Elodie Sooriah, Hotel Manager den 22. maj 2023
Dear Kerstin,Please do accept our apologies for replying in English. Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your constructive feedback.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Solid experience for the price paid
A good resort for the price but there aren't really enough sun loungers around the pool or the beach. Guests block them early morning which is not great unless you sink to that level. Air conditioning in room often not really effective and they seem to switch it off in the gym. Nice location with a small beach. Staff very friendly, making our stay a pleasant one
Overnattede 5 nætter i maj 2023
Svar fra Elodie Sooriah, Hotel Manager den 15. maj 2023
Dear Valued Guest, Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your feedback.Indeed, the A/C located in the gym is switch off, and if the guests want to use same, a remote control is placed there. We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards, Elodie SooriahHotel Manager

8/10 Udmærket

Lucienne

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall atmosphere was very relaxed and peaceful. Staff were attentive without being over-powering, and very friendly. Massage in the spa was lovely. Food was good, and the a la carte restaurant overlooking the sea gave proper paradise vibes! Only slight improvement could be to the salad counters - not always easy to access the food through the sliding doors.
Overnattede 9 nætter i april 2023
Svar fra Elodie Sooriah, Hotel Manager den 15. maj 2023
Dear Lucienne,Thank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your constructive criticisms.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

6/10 Okay

MR MICHAEL F

Synes godt om: Rengøring
Beautiful common areas but poor room and value
Plus points: • The public areas (reception, lounge, bar, restaurant and pool) are very attractively designed and appointed (though, small point: the buffet serving hatches could do with an upgrade) • The views and outside areas are beautiful. • The service at the front desk and spa are excellent, as are the room cleaning services. • The food in the restaurant and bar is very good and varied. Minus points: • Our room was disappointing: dated and in need of refurbishment, very little artificial light at night (despite 8 outdated bulbs in the room) and little cupboard and wardrobe storage space – but it did have a nice spacious balcony looking out directly onto the beach and ocean. • The service in the restaurant and bar was a bit hit and miss; the staff were very friendly and jovial, but they seemed to have had little training in waitering and there was little evidence of strong Maitre d’ supervision to keep things moving effectively. • There seems little point in having a restaurant dress code when so few people observe it and it is not encouraged. • The (free) snorkelling was disappointing: few fish to see and quite short timeframe.
Overnattede 10 nætter i april 2023
Svar fra Elodie Sooriah, Hotel Manager den 1. maj 2023
Dear MIchael,Thank you ever so much for your time.Thank you also for having let us know about your disappointment, although we would have been in a better position to act on it had we known here and then.Point taken - rest assured that is has not fallen on deaf ears...With warmest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic place! It is well managed and the staff are all super friendly. Great food & drinks, and absolutely gorgeous views. Would stay again!!
Svar fra Elodie Sooriah, Hotel Manager den 24. mar. 2023
Dear Anthony,Thank you so much for your appreciation of our service and of our people.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

8/10 Udmærket

duygu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2023
Svar fra Elodie Sooriah, Hotel Manager den 22. mar. 2023
Dear Valued Guest,Thank you for taking the time to evaluate your stay! Thank you so much for your appreciation of our service.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

8/10 Udmærket

Jarmo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok hotelli
Hyvä ja toimiva hotelli. Pari uima-allasta ja pieni oma hiekkaranta
Overnattede 5 nætter i marts 2023
Svar fra Elodie Sooriah, Hotel Manager den 22. mar. 2023
Dear Jarmo,Please do accept our apologies for replying in English. Thank you for having highlighted the features that you enjoyed.Looking forward to seeing you again at Paul & Virginie, your resort,With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Vivian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra hotellresort nord på øyen
Hotellresortet var hyggelig og veldig bra vedlikeholdt. Veldig hyggelige og serviceinnstilte ansatte. Bra basseng og strandområde. Veldig langgrunt strand, som gjorde at det var veldig varmt vann, men vanskelig å svømme. Utlån av kano, pedalbåt, ståbrett, og tru meg glassbunnbåt uten kostnad. Det eneste jeg ikke likte, var at hotellet ikke gjorde noe med hånddukene folk la ut på stolene, uten å være der selv. Maten kunne ha vært litt bedre, passer best hvis du er veldig glad i buffet. Men det var mye å velge i, både til frokost, lunsj og middag. Hadde også afternoon tea, (det prøvde vi ikke) Landsbyen var ikke særlig spennende, Så en bør nok spise alt maten der.
Overnattede 3 nætter i marts 2023
Svar fra Elodie Sooriah, Hotel Manager den 10. mar. 2023
Dear Valued Guest,Please do accept our apologies for replying in EnglishThank you very much for your time.We are very pleased that you enjoyed our hotel, and we have also taken good note of your feedback.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Sooriah

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ihana viihtyisä hotelli etäällä kaikesta
Ihana hotelli ja sopivan kokoinen. Niin kaunis etenkin tuo infinite allas - tosin allaspaikat aurinkotuolissa välillä kortilla siinä jos ei huomaa varata paikkaansa ajoissa. Hotelli itsessään oli tosi mukava ja oli myös joka illalle musiikkia yms. iltaohjelmassa klo 23 asti. Ainoa huono puoli oli että hotelli oli vähän kaukana kaikesta... lähellä kävelymatkan etäisyydellä ei ollut kuin pari pienen pientä kauppaa ja ei juuri muuta. Kävely alueen lähellä muutoinkin hieman haastavaa kun pitää kävellä enimmäkseen tienreunoja pitkin. Lähin isompi kaupunki n. 8 km päässä (Grand Baie). Tällä alueella ei pitkiä yhtenäisiä hiekkarantoja vaan kiviä tulee väliin.
Overnattede 7 nætter i januar 2023
Svar fra Elodie Sooriah, Hotel Manager den 13. feb. 2023
Dear Valued Guest,Please do accept our apologies for replying in EnglishWe are very pleased that you enjoyed our hotel, and and we have also taken good note of your feedback.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are absolutely brilliant and the hotel is beautiful, and is in a beautiful location. It is ideal for a relaxing vacation. We had a wonderful stay with the family. We will definitely return in the future
Overnattede 9 nætter i januar 2023
Svar fra Elodie Sooriah, Hotel Manager den 8. feb. 2023
Dear Jane,Thank you so much for this beautiful and uplifting review of your stay at Paul & Virginie.We promise to keep up the good work and more.Thanking you once again for your time, and looking forward to seeing you sometimes soon,With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

MICHEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2023
Svar fra Elodie Sooriah, Hotel Manager den 21. jan. 2023
Dear Michel,It was a pleasure hosting you at Veranda Paul & Virginie.We are very happy that you enjoyed special moments with us, and we hope to see you again soon.With my warmest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Nadine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2022
Svar fra Elodie Sooriah, Hotel Manager den 21. jan. 2023
Dear Nadine,Thank you very much for your time.We are very pleased that you enjoyed our hotel.We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Hanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Upea kokonaisuus, superhyvä henkilökunta, loistava palvelu sekä ruoat erittäin hyvät! Ihana paikka.
Svar fra Elodie Sooriah, Hotel Manager den 21. jan. 2023
Dear Hanna, Please do accept our apologies for replying in English, my Finnish being non-existent… Thank you so much for your appreciation of our service and of our people.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Rahul

Overnattede 1 nat i januar 2023
Svar fra Elodie Sooriah, Hotel Manager den 21. jan. 2023
Dear Rahul,Thank you so much for your appreciation of our service and of our people.It was a pleasure and privilege hosting you at Paul & Virginie.We are happy that you enjoyed your holiday with us. Looking forward to welcoming you back.With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Sara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk personal som var hjälpsamma, trevliga och alltid med ett leende på läpparna. Lugnt på hotellet. Fina rum och bekväm säng.
Infinitypool
Overnattede 6 nætter i december 2022
Svar fra Elodie Sooriah, Hotel Manager den 19. dec. 2022
Dear Sara,Please do accept our apologies for replying in English, my Swedish being non-existent… Thank you ever so much for your time.We were privileged to have hosted you; it is fantastic and humbling to read your comment!Thank you for having highlighted the features that you enjoyed. Our best asset is our people...Looking forward to seeing you again at Paul & Virginie, your resort,With kindest regards,Elodie SooriahHotel Manager

8/10 Udmærket

Kevin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bien
Très bon rapport qualité-prix. Bon buffet le soir notamment. Plage assez petite avec peu de profondeur de baignade.
Overnattede 4 nætter i november 2022
Svar fra Elodie Sooriah, Hotel Manager den 8. dec. 2022
Très cher ClientNous sommes heureux de vous savoir contents de ce séjour au Paul & Virginie, ses prestations et ses équipes.En espérant vous retrouver pour un autre séjour parmi nous.Bien à vous,Elodie SooriahHotel Manager

8/10 Udmærket

peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel.
Great hotel, locatedin a tiny beach but with 2 lovely pools. Worth paying the extra for all inclusive option. Food was good enough and drinks were fine all though somewhat limited on the all inclusive option there was still enough choice. Rooms are spacious and well appointed.
Overnattede 3 nætter i november 2022
Svar fra Elodie Sooriah, Hotel Manager den 5. dec. 2022
Dear Peter,It was a pleasure hosting you at Veranda Paul & Virginie and uplifting also to read your comments.We are very happy that you enjoyed special moments with us, and we hope to see you again soon.With my warmest regards,Elodie SooriahHotel Manager

4/10 Dårligt

Oyku

Overnattede 4 nætter i november 2022
Svar fra Elodie Sooriah, Hotel Manager den 1. dec. 2022
Dear Mrs. Peskel & Mr. Ozseyhan, Thanks for taking time to share your rating.We are sorry that we haven't manage to reach your expectation concerning our rooms for this time. We are working around the clock to improve our services and encourage our team to be customer focus, and thus, go the extra mile to make all our guests happy and comfortable. It’s unfortunate that despite the effort of our team, we were not able to find a room at your convenience. Wishing you a more positive experience in Mauritius next time you visit the country.Best regards,Elodie SooriahHotel Manager

10/10 Fremragende

Stéphane, Lisboa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le personnel est très attentionné. Un vrai plaisir.
Overnattede 6 nætter i november 2022
Svar fra Elodie Sooriah, Hotel Manager den 13. nov. 2022
Très Cher Stephane,Mille mercis pour ces belles appréciations qui nous vont droit au coeur!Quel bonheur que de vous savoir conquis par le Veranda Paul & Virginie, ses prestations et ses équipes.Nous nous engageons à oeuvrer dans ce sens pour continuer à vous donner le meilleur de nous même...Dans l'attente du plaisir de vous retrouver au Veranda Paul et Virginie. Encore merci de votre temps!Bien à vous,Elodie SooriahHotel Manager

6/10 Okay

Katharina

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
Kein Service am Pool oder Strand, teilweise werden Bestellungen vergessen, Tennisplatz sehr runter gekommen, Buffetzustand sehr veraltet und umständlich, Qualität des Essens eher schlecht und wenig frisch, All Inclsuiv ist nicht zu empfehlen viel ist trotzdem nicht inklusive, Liegen am Pool überwiegend kaputt, Ausblick ist sehr schön sowie der infinity pool,Zimmer hatten schönen Balkon
Overnattede 4 nætter i oktober 2022
Svar fra Elodie Sooriah, Hotel Manager den 18. okt. 2022
Dear Valued Guest,Thank you ever so much for your time.Thank you also for having let us know about your disappointment, although we would have been in a better position to act on it had we known here and then.Point taken - rest assured that is has not fallen on deaf ears...We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With warmest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Riwanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rustige, luxe en servicegerichte accomodatie met een strand in de ideale windrichting. Er is een mogelijkheid voor prachtige snorkel- en duikexcursies en meer dan vriendelijk personeel.
Overnattede 5 nætter i oktober 2022
Svar fra Elodie Sooriah, Hotel Manager den 11. okt. 2022
Dear Valued Guest,Please do accept our apologies for replying in English, my Dutch being non-existent… Thank you ever so much for your time.Thank you for having highlighted the features that you enjoyed. Our best asset is our people...Looking forward to seeing you again at Paul & Virginie, your resort,With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Lorenzo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i september 2022

8/10 Udmærket

Olivier

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2022
Svar fra Elodie Sooriah, Hotel Manager den 26. aug. 2022
Dear Olivier,Thank you very much for your time.We are very pleased that you enjoyed our hotel!We hope to have the privilege of welcoming you back at Paul & Virginie in the near future.With kindest regards,Elodie SooriahHotel Manager

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An amazing stay, so relaxing. Everything you'd expect from a 4* hotel. Evening entertainment was great, plenty of dancing and interaction with the staff
Overnattede 5 nætter i august 2022
Svar fra Elodie Sooriah, Hotel Manager den 22. aug. 2022
Dear Valued Guest,Thank you very much for your time.It was a pleasure and privilege to have welcome you at Paul & Virginie.We aim at welcoming our guests in a cozy, peaceful and relaxing atmosphere, and as such, any activities and services that are on offer, would be in line with this aim.It is fantastic reading that your enjoyed those holiday moments with us, and we look forward to welcoming you back at your resort.With sincerest regards,Elodie SooriahHotel Manager

8/10 Udmærket

Taraneh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The good points about this hotel are: - Beautiful architecture of the reception - Clean rooms - Beautiful view - Beautiful and functional facilities - Great wifi - Great staff - Great water activities - Great value for the money - Great spa Here are the things that need to be improved: - The food is not good. Everything is spiced up and there’s no simple option. I even ordered a Greek Salad just to have something easy to digest but it had curry in it. - The plated option for all inclusive is not exciting due to the lack of options. - The bathroom has an open concept which is not comfortable for one: privacy and two: the smell. There needs to be a proper door to separate the toilet from the room and also a ventilation system. - During one of dinners, we asked for a Rose wine and they decided to choose an item that is not included in the all inclusive package. The lack of communication affects the transparency of the hotel and destroys the sense of trust. If the item we ask is not available in the package we need to be told prior. - We received a bill in our room one day after we checked in with two charges which we later found out there were some optional donations. You can either explain to your guests what those charges are at the time of check in or ask them if they like to participate at the checkout. Making your guests feel obligated is not the best way to receive donations. We would have gladly helped but we felt very uncomfortable the way this was handled.
Overnattede 3 nætter i august 2022
Svar fra Elodie Sooriah, Hotel Manager den 22. aug. 2022
Dear Taraneh,Thank you ever so much for your time.Thank you also for having let us know about your disappointment, although we would have been in a better position to act on it had we known here and then.Point taken - rest assured that is has not fallen on deaf ears...We are really pleased that you enjoyed your time with us and we de hope to see you soon at Paul & Virginie.With warmest regards,Elodie SooriahHotel Manager

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2022
Svar fra Elodie Sooriah, Hotel Manager den 17. aug. 2022
Dear Mark, Thank you for taking the time to evaluate your stay! We look forward to welcoming you soon, Elodie Sooriah Hotel Manager

10/10 Fremragende

Katja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2022
Svar fra Elodie Sooriah, Hotel Manager den 17. aug. 2022
Dear Valued Guest, Thank you for taking the time to evaluate your stay! We look forward to welcoming you soon, Elodie Sooriah Hotel Manager

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastique
Personnel extrêmement chaleureux et consciencieux de faire de votre séjour, un moment de bonheur. Chambres magnifiques, vue sur piscine et lagon au top, restaurant bon, hôtel très beau de façon globale… Ce séjour a été pour nous une vraie parenthèse de détente pour notre premier grand voyage. Mais je souligne à nouveau l’implication de toutes les équipes qui prennent de vos nouvelles chaque jour, se souviennent de toutes vos conversations et ont des attentions personnalisées en bonus. Chaque membre essaye d’être le plus possible aux petits soins qui plus est d’une façon qui semble très conviviale et non « forcée ». Le SPA était lui aussi très agréable avec des tarifs attractifs par rapport à la France. Je recommande pour un séjour en couple ou entre amis. À bientôt j’espère !
Overnattede 8 nætter i juli 2022
Svar fra Elodie Sooriah, Hotel Manager den 19. jul. 2022
Très Cher Tom, Mille mercis pour ces belles appréciations qui nous vont droit au coeur. Il nous fut très agréable de vous avoir reçus au Paul & Virginie. Nous avons la chance d'avoir une belle équipe et sommes heureux qu'elle a su vous satisfaire. Dans l'attente du plaisir de vous retrouver chez vous, Bien sincèrement, Elodie Sooriah Hotel Manager

10/10 Fremragende

Simon James

Overnattede 10 nætter i juni 2022