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Anmeldelser af Leonardo Inn Glasgow West End

3 out of 5
Leonardo Inn Glasgow West End
4 Shelley Road, Glasgow, Scotland

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 276 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 389 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 196 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 97 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 46 af i alt 1004 anmeldelser" "

7,6/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

erik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra martin den 24. sep. 2023
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit.

8/10 Udmærket

Lars

Overnattede 2 nætter i august 2023
Svar fra Greg, Reception team member den 31. aug. 2023
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit.

8/10 Udmærket

erik

Overnattede 2 nætter i december 2022
Svar fra genevieve den 15. dec. 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Genevieve Cookman Duty Manager

8/10 Udmærket

Mick Lykke

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel og vil helt sikkert komme igen
Fantastisk ophold og rigtig god service Eneste lille minus var rengøringen, den skiftede mellem at komme før 12 til den ene dag at komme først 16:30.
Overnattede 4 nætter i marts 2019
Svar fra Piotr den 29. mar. 2019
Dear Mick, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

4/10 Dårligt

David

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Was tired no hot Water for shower
Overnattede 1 nat i maj 2024
Svar fra Greg, reception team member den 24. maj 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

8/10 Udmærket

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale
Bathroom needs regrouting. Breakfast options were bare minimum, could have vegetarian sausages?
Overnattede 1 nat i maj 2024
Svar fra Greg, reception team member den 20. maj 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

10/10 Fremragende

Natalia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Estaba muy alejado del centro de la ciudad.
Overnattede 1 nat i maj 2024
Svar fra Greg, reception team member den 17. maj 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

4/10 Dårligt

Chris

Synes ikke om: Overnatningsstedets tilstand og faciliteter
The best way to describe this hotel is tired. The curtains were broken in our room. The room was smaller than the Premier Inn we are staying in tonight which I would give an excellent rating to. The Leonardo is on the bus route in to town and has good parking but very little ambience.
Overnattede 5 nætter i maj 2024
Svar fra Greg, reception team member den 17. maj 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

6/10 Okay

Leena

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel felt a bit grimy. In general it was an average hotel, but when you looked anywhere in the room it didn’t feel clean - dust and dirt everywhere, everything felt like it had been sitting since the hotel started. Beds were comfy atleast and location was good, however huge car park and would’ve expected free parking for guests.
Overnattede 1 nat i maj 2024
Svar fra Greg, reception team member den 9. maj 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of

8/10 Udmærket

Lori, Shaftsbury

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel for our stay before flying.
Overnattede 1 nat i april 2024
Svar fra Greg, Receptionist den 2. maj 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okay

Ghassan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall not bad for the price Hot water issue it fluctuates
Overnattede 5 nætter i april 2024
Svar fra martin den 1. maj 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Udmærket

Helen

Rejste med familie
Synes godt om: Rengøring, service og personale
The manager was so helpful and friendly, nothing was too much trouble
Overnattede 7 nætter i april 2024
Svar fra Greg, Receptionist den 30. apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Udmærket

Lorna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra martin den 28. apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okay

Nancy

Rejste med partner
Fire alarm went off twice around 9.00pm (false alarm), rubber bath mat dirty underneath, shower not easy to use, and all just a bit 'tired'. Weird smell in bathroom (possibly from ongoing works in wall panel next to room). Very handy for hospital and convenient reasonable parking.
Overnattede 1 nat i april 2024
Svar fra Sophie den 26. apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

6/10 Okay

Caitlin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Greg, reception team member den 25. apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

2/10 Forfærdeligt

Shahrok

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren 4 Nächte im Hotel. An keinem Tag wurde das Zimmer gereinigt. Auf Nachfrage sagte man uns, dass man was an dir hängen muss, damit das Zimmer gereinigt wird. Obwohl wir das gemacht habe, wurde das Zimmer nicht gereinigt. Wir mussten aktiv selbst nach Toiletten Paper und frische Handtücher fragen. Bett wurde kein einziges Mal gemacht. Grundsätzlich ist das Hotel sehr in die Jahre gekommen. Man hört jeden Fußtritt im Flur. Jedes Mal, wenn eine Tür zugeht, hört man. Der Geruch im Hotel und in den Fluren ist sehr unangenehm. Der Luftabzug in unserer Toilette hat nicht funktioniert, sodass schlechte Gerüche direkt ins Zimmer kamen. Die Zimmer waren auch schon beim CheckIn sehr dreckig. Klobrille hatte Flecken. Der Safe hat trotz Eingabe des korrekten Codes nicht funktioniert. Die Mitarbeiter haben keinen Generalschlüssel und wollten den Safe aufbrechen. Glücklicherweise hat der Code dann doch aus irgendeinem Grund funktioniert. Ich empfehle keinem dieses Hotel. Sorry!
Overnattede 4 nætter i april 2024
Svar fra Sophie den 25. apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

6/10 Okay

Amanda

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Property needs upgrading. Outside the building was unkept, lots of cigarettes buts, smoking area is at the front entrance.
Overnattede 1 nat i april 2024
Svar fra Sophie den 23. apr. 2024
Dear Amanda, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future.Kind regards

8/10 Udmærket

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good stay
Overnattede 28 nætter i marts 2024
Svar fra Sophie den 16. apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okay

Joy

Synes godt om: Service og personale
Synes ikke om: Rengøring
The room is not clean. I saw a condom wrap on the the table and used tissue paper behind the table. The toilet was stained with a spot of poo. Also, there is this welcome smell when you get in the hall way
Overnattede 1 nat i april 2024
Svar fra Sophie den 11. apr. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 Fremragende

Alan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had 2 rooms for 4 of us, and the rooms were nice and clean and the breakfast was great. All staff we met was polite and helpful. And for the price the hotel was a great choice and a bargain. We would all stay there again
Overnattede 1 nat i april 2024
Svar fra Greg, Receptionist den 8. apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Udmærket

Edward

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for west end and city
Overnattede 3 nætter i april 2024
Svar fra Greg, reception team member den 6. apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were very friendly and helpfull
Overnattede 1 nat i marts 2024
Svar fra martin den 29. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Mariya

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful stuff! Clean property. Good breakfast.
Overnattede 4 nætter i marts 2024
Svar fra Sophie den 28. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 Forfærdeligt

OBIAGELI

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed at this hotel for three nights and two out of the three nights the alarm in the hotel went off. On the second day I requested for my room to be cleaned because the bin was overflowing. I came back that evening to find the room in the same state it was left. The bin had not been emptied. On checking out I raised both items with the gentleman on the front desk, possibly a manager, he seemed uninterested in my feedback. I f you want a good night sleep without an alarm going off this is NOT the place to stay!
Overnattede 3 nætter i marts 2024
Svar fra martin den 26. mar. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 Udmærket

Margaret

Synes godt om: Rengøring, service og personale
The property is in need of upgrade
Overnattede 1 nat i marts 2024
Svar fra martin den 26. mar. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 Udmærket

Gary

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Room was good, recently refurbished although we left the sign out twice for the room to be cleaned which was ignored. Outside window was filthy
Overnattede 3 nætter i marts 2024
Svar fra Sophie den 24. mar. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 Fremragende

Hayley

Overnattede 2 nætter i marts 2024
Svar fra Sophie den 11. apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Fremragende

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideal location and super friendly staff
Overnattede 3 nætter i marts 2024
Svar fra Greg, reception team member den 18. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Udmærket

Chloe

Synes godt om: Rengøring, service og personale
Rooms are a bit dated and the outside of the hotel makes it looks worse than it is however for what I paid it’s worth the money being so close to Glasgow central
Overnattede 2 nætter i marts 2024
Svar fra Greg, reception team member den 14. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Udmærket

Ian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly
Overnattede 1 nat i marts 2024
Svar fra Sophie den 11. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okay

David

.
Overnattede 1 nat i marts 2024
Svar fra Greg, reception team member den 4. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

ann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic customer service
Overnattede 1 nat i marts 2024
Svar fra Sophie den 3. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 Forfærdeligt

Gregor

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Bad smell in room. Tap leaking and causing high pitch noise. Carpet rolled up making it hard to open door and trip hazard. Rooms in need of renovation
Overnattede 1 nat i marts 2024
Svar fra Sophie den 3. mar. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra martin den 27. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okay

Adam

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel quite tired looking, also gold member and didn’t get room upgrade. Not only that didn’t get a king room that I booked , instead got a double with a single that wasn’t required, staff were friendly enough, just pity room was a downgrade not up.
Overnattede 1 nat i februar 2024
Svar fra martin den 26. feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The good, the bad and the overall
We stayed for two nights over the weekend. Easy to find and ample parking at £5 per night. Check-in was good and we arrived at 1045pm. The bar was still open so we had a couple of drinks after our long journey. Drinks were fine, price was reasonable and the bar area was of a good standard. Our room 429 had a couple of issues. The carpet as you entered is in desperate need of replacing and was a trip hazard. The hotel is aware of this as it had been previously taped down. The sink had a constant dripping tap which let out a squealing noise. Try as we might, we could not turn this off and had to put up with an annoying high pitched squeal for the duration. Other than that, the beds/pillows were very comfortable, the shower had a good pressure with hot water and overall, the room was good for the price. Breakfast was good with an all you can eat style buffet. Overall, the hotel was good value for the price and we would use it again as it's convenient for the west end etc.
Overnattede 2 nætter i februar 2024
Svar fra Greg, reception team member den 23. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg, Receptionist den 22. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Tony

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Greg, reception team member den 21. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Very helpful and welcoming staff. Great location with easy access to the carpark.
Overnattede 1 nat i februar 2024
Svar fra martin den 19. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra martin den 19. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Hazel

Synes godt om: Rengøring, service og personale, værelsets komfort
Good hotel
I enjoyed my stay here. The staff member I met was polite and friendly. The room was large and comfortable. The bathroom was clean with plenty of towels. The decor was a bit shabby and the bathroom ceiling was peeling in places, but overall the room was great and I was happy. Shower was a bit temperamental at times, but mostly warm! I'd happily stay here again.
Overnattede 1 nat i februar 2024
Svar fra martin den 18. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

4/10 Dårligt

Brian

Synes ikke om: Service og personale, værelsets komfort
Disappointed
I booked this hotel as a valentines gift, To my disappointment there was marks on the mirror(dripped toothpaste) and the king size bed was actually 2 beds put together and also the bed moves, My other half kept falling in between the beds. I checked out a day early with a family emergency and not even a can we help with anything. To make matters worse, The receptionist never even checked us out. You also have to pay £5 a night parking.
Overnattede 2 nætter i februar 2024
Svar fra martin den 17. feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 Fremragende

Mike

Overnattede 1 nat i februar 2024
Svar fra Sophie den 21. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg, Receptionist den 15. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit.

8/10 Udmærket

Eamonn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
staff very helpful and polite
Overnattede 2 nætter i februar 2024
Svar fra Greg, reception team member den 14. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Udmærket

allan

Synes godt om: Rengøring, service og personale, værelsets komfort
Great stay
Had a great stay at Leonardo west end again, staff are fantastic from reception to the restaurant. My room was clean and The bed was comfortable. Parts of the Hotel are showing their age now like the locks on the room doors and the uPVC windows. The door locks don't always open after using the key card and the windows are very draughty. Both are something than should be looking at replacement but I understand the cost of this. Overall great stay let down my minor things
Overnattede 26 nætter i januar 2024
Svar fra Greg, reception team member den 12. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Greg, reception team member den 11. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okay

Amal

Overnattede 4 nætter i februar 2024
Svar fra martin den 20. mar. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Brilliant stay, staff all great and good room. Booked again in two weeks !
Overnattede 2 nætter i februar 2024
Svar fra Greg, reception team member den 5. feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okay

Laura

Synes godt om: Service og personale, værelsets komfort
Basic and adequate
The room was perfectly serviceable for the price we paid. One of the chairs appeared to have been badly stained at one point and th walls are paper thin so bring ear plugs. But really for £35 a night you can't expect much more and the hotel has parking for £5 per night which is very reasonable in the city.
Overnattede 1 nat i februar 2024
Svar fra Greg, reception team member den 5. feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team