Thank you Centara for honouring the expedia VIP access! On arrival at the airport my bag was tagged by the hotel staff with my room number, unbeknownst to me it was my room upgrade, an over water room, nice! And the wine. My original booking was a beach villa. The boat ride from the airport was smooth and lasted approximately 20 minutes.
Thank you Ravee for helping me through the check-in process, providing me with hotel information and assisting me with the hotel app, a very convenient way to see daily activities at the resort, and also very convenient when booking dinner reservations. Thank you also to Suree at the spa for the relaxing facial.
The resort was quiet and felt safe. Having a water villa and the ocean to swim in was a joy. Ravee was really helpful in telling me about the water levels throughout the day. And the life jacket being available in the room was a nice touch.
A few areas that could be improved are the dead leaves along the pathway, I feel these should be removed regularly. The AC and fan in the room didn't give me much cool air combined, so had uncomfortable sleeping some nights. Lunch was nice in Oceans, but it was pretty much the same daily. Some of the staff at the restaurants are friendly, but others not so friendly, especially if you have eaten there before.
I enjoyed dinner at all the restaurants, especially Suan, really nice thai food. A very friendly Thai lady there, but can't remember her name.
I would stay at Centara again.
