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Anmeldelser af Hotel Royal

4 out of 5
Hotel Royal
Rue de Lausanne 41-43, Geneva

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 447 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 333 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 130 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 35 af i alt 1001 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Camilla

Overnattede 1 nat i februar 2024

8/10 Udmærket

Carsten

Overnattede 2 nætter i september 2023

8/10 Udmærket

Fri BikeShop

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023

10/10 Fremragende

Kanyavee

Overnattede 1 nat i maj 2023

10/10 Fremragende

Mikkel

Overnattede 1 nat i oktober 2022

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Juliette Bugeon - Front office Shift Leader. den 5. feb. 2022
Dear guest, Thank you very much for the great score, we were delighted to read that you had a great time. Looking foraward to welcome back you soon.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2021

6/10 Okay

Heino

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Et dejligt sted.
Hotellet ligger fint og er et dejligt sted. Indeklimaet var dog enormt dårligt. Det var meget varmt og aircondition virkede ikke
Overnattede 4 nætter i maj 2021

10/10 Fremragende

Thomas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good location, helpful staff, some noice from trains, but not a real concern.
Overnattede 1 nat i november 2020
Svar fra royal den 16. nov. 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roberta P. Guest Services Manager

8/10 Udmærket

Simon

Synes godt om: Rengøring, værelsets komfort
Okay
Der var noget miskommunikation, der desværre vanskeligegjorde betaling af regning. Hotellet er ret slidt. Men overordnet set var det okay.
Overnattede 2 nætter i august 2020
Svar fra Juliette Bugeon - Front desk Shift Leader. den 6. sep. 2020
Thank you for taking the time to share your comments regarding your recent stay with us. Your feedback is an important tool to help us understand how to improve our Guests’ experience.

10/10 Fremragende

Annie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Royal hotel i Geneve - kan klart anbefales
Dejligt hotel. Central beliggenhed. Vi kunne gå til alt, vi ville se. Desuden fik vi gratis transport til bus, sporvogn, tog og vandbusser. Værelset var rent og godt indrettet. Morgenmaden var rigtig god. Der var alt og flere muligheder for fantastisk kaffe. Mange gode spisesteder i nærheden. Vi benyttede også sauna og dampbad, som er godt efter en lang dag i byen.
Overnattede 3 nætter i februar 2020
Svar fra Damien den 9. mar. 2020
Dear Mme Annie, Thank you very much for taking time to share the great review of our hotel, Kind Regards, Damien. Guest Service.

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra royal den 2. okt. 2019
Dear Guest, Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta P. Guest Services Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, good service and big rooms. Not cheap. I stay on business trips.
Overnattede 1 nat i juni 2019
Svar fra royal den 18. jul. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Roberta P. Guest Services Manager

10/10 Fremragende

Lotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God oplevelse
Dejligt stort værelse og venligt personale. Alt var fint
Overnattede 1 nat i april 2019
Svar fra royal den 19. apr. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Roberta P. Guest Services Manager

8/10 Udmærket

Torben Højbjerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God service og gode værelser
Meget fin modtagelse og fine værelser. Til trods for et meget befærdet gade, var der helt stiller når vinduerne var lukkede.
Overnattede 2 nætter i marts 2019
Svar fra royal den 8. apr. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Roberta P. Guest Services Manager

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, centralt beliggende.
Meget fint hotel - centralt beliggenden. Lige ved hovedbanegården - og med sporvogn lige udenfor døren. Værelserne er meget fine - og hyggelige.
Overnattede 1 nat i marts 2019
Svar fra royal den 27. mar. 2019
Dear Søren, We appreciate you took the time to write a review about your stay at the hotel Royal and to know you liked our location as well as the comfort of your Guest Room. We are looking forward to welcoming you on your next stay in Geneva. Kind Regards, Roberta P. Guest Services Manager

8/10 Udmærket

Jeppe

Synes godt om: Service og personale
Great location, but rooms needs upgrade
Hotel Royal in Genève is OK for a stop-over in Genève with the family, but it is not a genuine 4**** star hotel. Yes, the personel is professional and service-minded, but the rooms are old, and the overall finish could be better. However, this is Genève, and if you want a genuine 4**** star hotel, you will have to pay much more. The breakfast is GREAT if you choose the a la carte package (CHF 30), but you can also choose the buffet package (CHF 15), which is OK, if you just need some croissants, coffee, juice and fruit. Children eat for free.
Overnattede 1 nat i august 2018
Svar fra royal den 29. aug. 2018
Dear Guest, We thank you for taking the time to share your comments about your recent stay at the Hôtel Royal. When it comes to our Guest Rooms, although they do have every service a 4-star Luxury hotel has, some of them still have classical décor. We are pleased to share with you that we are working on a project to renew the décor of these guestrooms. We greatly appreciate your very positive feed-back about our breakfast options. Looking forward to welcoming you for your next stay in Geneva. Kind Regards, Roberta Panfilio Guest Services Manager

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Really nice hotel. Nice decor, nice rooms. Right next to tram stop - making it really easy. Ok fitness room.
Overnattede 1 nat i januar 2018
Svar fra Royal den 5. feb. 2018
Dear Guest, Thank you for taking the time to share your comments regarding your recent stay with us. Your feedback is crucial for us to achieve improvement in the quality of our service. We are pleased that you enjoyed the equipment of our room and the decor in the lobby. As you very well observed, our location is one of our most appreciated features because of the Tram stopping at the door and being able to go everywhere with our free transportation pass. Being as close to the Cornavin Train Station as we are also from the Leman lake, gives you the chance to discover the city. I have followed-up on your remark about the gym. We are also working on an updating of the fitness equipment. We look forward to welcoming you again for your next stay in Geneva ! Kind Regards, Roberta Panfilio Guest Services

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende
Ikke på alle måder fremragende hotel. Meget centralt beliggende. Fremragende service. Rent og pænt og i meget fin stand. Glimrende morgenmad med et relativt lille men sundt udvalg. Kan kun anbefales.
Overnattede 2 nætter i januar 2018
Svar fra Royal den 5. feb. 2018
Dear Guest, On behalf of the team at Hotel Royal I thank you for sharing with us your comments of your recent stay. It motivates us all when we meet our Guests’ expectations and we feel rewarded by comments such as yours. Looking forward to welcoming you again at Hotel Royal. Kind regards, Roberta Panfilio Guest Services

10/10 Fremragende

Kevin

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay, classic style.
Overnattede 1 nat i maj 2024

10/10 Fremragende

David, Canberra

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property, beautiful room, and friendly staff. Old world charm, new world luxury on a super convenient location aat a reasonable price (for geneva)
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Tomoaki

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay overall. Highly satisfied. Trains at the major station in front were a little noisy at night.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Robert Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel and good staff. Only problem was the cleaner wanting to clean the room at 8.15 am which is a bit early
Overnattede 3 nætter i maj 2024

10/10 Fremragende

ALEJANDRINA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The room was very comfortable, great beds. It was very quiet. The staff is very nice. Its 6 mins walk from the train station, or 1 bus stop away. If you have too use the gym, be prepared to travel back to the 70s. The gym is only a room with very old machines and some very weird dumbells.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Marco, Palatine

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel with excellent breakfast. Close to the train and metro.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Jomary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente estadía Nos encantó la facilidad del tren
Overnattede 6 nætter i april 2024

8/10 Udmærket

Lianne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a lovely hotel, very close to the railway station. The room was a great size and comfortable. The staff were excellent.
Overnattede 3 nætter i april 2024

8/10 Udmærket

sam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very nice newly renovated room, bathroom could be better though
Overnattede 2 nætter i april 2024

4/10 Dårligt

Monica, La Mesa

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
An awful experience. Turns out, there is a difference between an Executive room for three & an Executive Suite, though this is unclear on the hotel's website & also at Expedia. When we arrived, after traveling for more than 24 hours, our room was not ready. (It was after check-in time.). They arranged another room, which turned out to be directly across from construction. After we checked in, we heard hammering & drilling. The room was tiny, with the sofa pushed up directly against the bed. No room to maneuver & the TV didn't work. Expedia was unhelpful & told me to go to the lobby; I did, in my slippers. I explained the situation & was told that I had booked a "basic" executive room, not a suite. I asked if the room we had been given was exactly like the one I had booked, because it did not look so from the pictures. Barely functioning, I asked for an upgrade - given this was a VIP booking. Told I would have to pay 65 CHF/night, I burst into tears, a manager was called, and they agreed to 35 CHF/night. At that point, I would have done anything for some sleep. Breakfast was 30 CHF/day/person, & when stores were closed for Easter, I asked for a water at the bar and was charged 9 CHF. For an allegedly 4-star hotel, service was appalling. Housekeeping did a nice job, and some staff were friendly. But overall, an extremely disappointing stay. We often travel internationally & it's been some time since I've had such a terrible time. Would not recommend this hotel.
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Brenda Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hoyel comodo y cerca d la estacion de trenes. Mi estqncia estuvo excelente
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Anubhav

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean hotel and close to the station. Served a good hotel for a good night stay
Overnattede 1 nat i marts 2024

10/10 Fremragende

Alessandro, New York

Forretningsrejsende
Synes godt om: Rengøring
Very nice welcome upon arrival for a seven night stay. I was pleasantly surprised to find chocolate and wine as a special birthday present in my room . My only advice to the hotel is to remove one piece of furniture given the small room size. I’d come back again.
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Reema

Synes godt om: Faciliteter
Good staff great location gorgeous room
Overnattede 1 nat i marts 2024

10/10 Fremragende

Giuseppe

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very professional service, good property in a convenient location. Good value for money. Absolutely recommended.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Comfortable well located hotel but the decor is dated and feels tired. Staff were very nice and helpful
Overnattede 1 nat i marts 2024

6/10 Okay

Antonio

Synes godt om: Service og personale
Nella media
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Svetlana, Brooklyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for 2 nights in a family suite room, which was very spacious. The location of the hotel is great- the tram stops right outside the hotel and gets you to old town in 2 stops. The breakfast was also very good with lots of good options. Highly recommend and would consider staying here again on the next trip.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

6/10 Okay

Ole

Ok fuer das Wochenende
Altes hotel ,nicht vollständig saniert und "Wellness" Bereich ist definitiv ein Marketing Statement : winzige Sauna
Overnattede 3 nætter i januar 2024

6/10 Okay

Patrick

Rejste med familie
Synes godt om: Service og personale
Overnattede 1 nat i februar 2024

6/10 Okay

Jenny

Rejste med familie
Synes godt om: Rengøring
Helt ok hotell med bra läge
Fräscht men litet rum. Hård säng och temperaturen i rummet var antingen för varm eller för kall. Enkel frukost och inga fönster i matsalen. Hade förväntat mig mer. Trevlig personal. Bra läge nära centralstationen
Overnattede 1 nat i februar 2024

10/10 Fremragende

Promiss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

4/10 Dårligt

Maziar

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I wanted to have a coca cola at the bar. After paying for the drink with my debit card, the young girl there gives me a form to fill in providing all my personal details. She says it is for security. I have no idea what this display was supposed to be. What security issue is involved here? I didn't even charge the coke to the room, but rather paid it on the spot which makes it the more weird. This is just disrespect for guests.
Overnattede 1 nat i december 2023

10/10 Fremragende

Stefanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein wunderschönes Hotel, mit sehr freundlichem service und einem guten Standort.
Overnattede 1 nat i februar 2024

10/10 Fremragende

KEVIN PAUL

Overnattede 4 nætter i januar 2024

10/10 Fremragende

PETER

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was well appointed and the staff excellent.
Overnattede 3 nætter i januar 2024

6/10 Okay

Daniel

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Alexandra

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Le voiturier adorable L’accueil aussi Mais la porte de la SDB abîmé Pas très propre
Overnattede 1 nat i januar 2024

10/10 Fremragende

Bard LP

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Jonathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024