6/10
I booked this property a year in advance, anticipating our family vacation in the great state of Tennessee. During that year, I contacted the owner several times via VRBO and left messages on the phone, but it took months to receive a response. I had to reach out to VRBO the day before check-in to obtain the access codes, check-in, and check-out information that I was supposed to receive a week prior from the owner. Upon arrival, I encountered a few issues that I reported to the staff. It was said that someone would come to look at the problem, but no one ever showed up.-The Main level master bath sink plug will not release and drain. Sink leaves standing water.-The grill was filthy, and a family member had to clean it to use it- There were a couple of chairs at the smaller glass table in the main living room that we noticed were almost broken. One had bent brackets, and two others also had issues, making them unsafe.- Kitchen: The cabinet hinge on the lower right of the stove was hanging on one hinge.-On the game room level, the master bedroom, located next to the laundry and shower, did not drain properly, and the shower door would not stay closed. We took baths the entire time we were there. I wasn't showering in 2 inches of water.-Bunkbed bedroom next to master: one of the sinks was clogged.-Most bathroom doors did not lock throughout the house.Once again, I sent this list to the owner via VRBO, but I never received a response. Overall, the property was beautiful
Micheal M.
Overnattede 7 nætter i juni 2025