Hotel i French Normandy Village, Miami

"Great service – special thanks to Ian and Samanda! We had a very nice stay at Gale Miami Hotel and Residences. A big thank you goes out to Ian, who provided absolutely excellent service – always friendly, helpful, and professional. He truly made a difference in our experience. Also, a big shout-out to the beautiful and kind Samanda in the restaurant. She was always warm and welcoming every morning, and made our breakfast moments really pleasant. However, there are a few things that could be improved. We booked a stay with breakfast included, but instead received a $25 credit to order from the menu. This didn’t feel fair – especially since we had to pay tax even if we only spent the $25. Housekeeping also left something to be desired. It was supposed to come automatically every other day, but no one showed up, even after we asked for it. All in all, it’s a beautiful hotel with great service – especially thanks to Ian and Samanda – but there’s definitely room for improvement in the housekeeping and the breakfast arrangement."

"Jeg havde et virkelig dejligt ophold på hotellet. Personalet var utroligt venlige og imødekommende fra start til slut. Værelset var rent, pænt og komfortabelt med alt, hvad man havde brug for. Beliggenheden var perfekt – tæt på alt det, jeg skulle, men stadig roligt og afslappende. Morgenmaden var lækker med et godt udvalg, og hele stemningen på hotellet var afslappet og professionel. Jeg følte mig meget velkommen og kommer helt sikkert tilbage igen. Tak for en skøn oplevelse"

"OK Hotel, med god beliggenhed, tæt på det meste , kunne gå til meget, Internet var meget ringe"

"Lækkert hotel tæt ved stranden. Fremragende service "

"Ankom kl 23.30 og ventede i knap 30 minutter i kø til indtjekning.."

"Grayson opfyldte alle vores ønsker."

"Flot og rent hotel. Hyggeligt poolområde, dog ikke muligt at få solseng, hvis man kommer "

"The stay was nice - hotel is fine - We only had a problem with some guest above us , that was running around in the middle of the night. Front desk took care of it . I recommend to spend that extra and get s roll with ocean view and balcony . "

"Nice pool. Very noisy from both street and the next door railroad tracks where trains toot their horn multiple times at night. Impossible to get a good night’s sleep. Shuttle from the airport drove straight past us despite being at the right location. So taxi is was. "

"Fint badeværelse og bruser ligesom værelset var dejlig stort. Værelset virkede dog generelt lidt slidt. Der var en del støj fra hovedvejen samt fly, og vinduerne var altså ikke tilfredsstillende lydisoleret, som ellers var forventet ud fra beskrivelsen."

"Rigtig fint hotel i lufthavnen. Det er nemt at komme dertil og de har lufthavnservice. Værelserne var store, poolen var fin og restauranten var rigtig god."

"Rigtig fint hotel med god beliggenhed tæt på strand og restauranter. Værelset var simpelt men fint, der var dig meget meget lydt og man kunne høre de andre gæster på omkringliggende værelser. Vores TV blev ved med at tænde af sig selv som om nogen sad på værelset ved siden af og prøvede at tænde deres. Poolen på taget var rigtig fin og børnevenlig, dejlig opvarmet til en behagelig temperatur. Der var fine liggestole og parasoller, men begrænset med antal, så nogle gæster gik forgæves eller måtte dele. Det var både muligt at låne pool- og stranhåndklæder. Morgenmaden var udemærket med et fint udvalg."

"Hotel under construction and a lot of Dust and noise. "

"Rooms are old, and the service at the front desk are not good. I asked for car rental advises, will never do that again or stay at that hotel. The area in general are nice 👌"

"Always a pleasure to stay at WHotels around the world and Miami Beach was no exception. Beautiful rooms, nice hotel, great vibe and atmosphere, friendly and serviceminded staff both in the reception, by the pool and at breakfast. We will definitely stay at W Miami Beach again n ct time. "

"Great suite great viewing and great location"

"Fantastisk hotel til et par dage i Miami inden krydstogt. God placering, helt nyt og alt spillede - også det højteknologiske hvor næsten alt kunne kontrolleres med en iPad. "

"Der bliver trukket penge løbende uden at vide hvad der bliver betalt. Og selvom vi havde betalt for morgenmad hjemmefra blev vi alligevel beregnet for 3 gange morgenmad som vi selv skulle gøre opmærksom på da vi skulle tjekke ud. "

"Hotellet var super serviceminded mens Hotels.com på ingen måde var til nogen hjælp, støtte samt ineffektiv. Jeg måtte tale med hotellet direkte om alt pga den elendige behandling hos Hotels.com. "

"Nice big room "

"Better than 5 stars, everything is top quality and thought of anything!"

"We were sad that there were circumstanses who closed the pool, because that was the main reason we selected this hotel."

"Lækkert hotel med meget serviceminded personale. Lækker mad, men dyrt. "

"Dejligt stort værelse og god seng. Desværre larmede vores A/C sim en jetmotor og virkede ikke optimalt. "

"Fantastisk ophold i brickell, downtown Miami "

"This hotel really lives up to its five stars. Everything looks new and clean and the service was impeccable. Location is great, mall just around the corner and free bike rentals if you wish to go exploring a little further away. Morning coffee on the room balcony and drinks at the rooftop bar is a must. Would come back to this exclusive hotel anytime. "

"Lovely hotel with a fantastic location. It is a large hotel and busy in the lobby and outside, where many cars pick up and drop off guests’ cars and luggage. However, there are many employees working efficiently. The service is top-notch, and the staff is helpful. The pool is nice, but it could be larger considering the number of guests around it. There is free cold drinking water and free sunscreen with SPF 30 and 20, as well as aftersun lotion."