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Anmeldelser af Homewood Suites by Hilton - Fort Myers

3 out of 5
Homewood Suites by Hilton - Fort Myers
5255 Big Pine Way, Fort Myers, FL

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 621 af i alt 999 anmeldelser" "
Bedømmelse på 8 − Udmærket. 274 af i alt 999 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 999 anmeldelser" "
Bedømmelse på 4 − Dårligt. 19 af i alt 999 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 999 anmeldelser" "

9,0/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kristine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay
We had a wonderful stay at the hotel. Great breakfast, wonderful pool and suites and good service.
Overnattede 3 nætter i december 2019

10/10 Fremragende

anita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2018
Svar fra Margie den 23. aug. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ganske godt hotel
Overordnet set et udemærket hotel, med flot og rent poolområde, hvor spa er opvarmet. God beliggenhed. Men hotellet er nok ikke i nærheden af Hilton standard. Møblerne er lidt slidte her og der, men super fin rengøring på værelse, - gulvet i restaurant noget smudset. Morgenmadsbuffeten var rimelig alsidig med både varm og kold mad.
Overnattede 3 nætter i maj 2018
Svar fra Margie den 28. jun. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Henrik

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Acceptabelt overnatningssted
Hotellet er OK med en OK morgenmad og muligheden for gratis eftermiddagssnack til hverdage. Værelset er dog slidt og med et gammelt gulvtæppe, som burde udskiftes. Vi var en familie på fire med 2 børn (11 og 13 år) og der var plads til os alle, men to skulle sove på sovesofa og der var kun tre stole på værelset. Dette er for lidt, når værelset samtidig er med køkkenfaciliteter, så man kan lave mad på værelset. Poolen er lille og stedet skal primært benyttes som et overnatningssted og ikke et sted du opholder dig hele dagen. Tæt på indkøbsmuligheder og ca. 20 minutter til stranden og centrum af Fort Myers og samtidig med en rolig beliggenhed. Der er nogle få restauranter i gåafstand fra hotellet.
Overnattede 5 nætter i juli 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Vi havde en enkelt overnatning i forbindelse med besøg i Fort Myers. Vi havde en suit med to queen size senge, sovesove og et lille køkken. Alt i alt et fint størrelse værelse. Værelset virkede noget indelukket og der var ingen udsugning på badeværelset (eller vi kunne ikke finde det). Servicen var fin med en ok morgenmad og en eftermiddags "snack buffet". Kan anbefales.

6/10 Okay

Johnny

Synes godt om: Service og personale

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
godt hotel, ren suite, god morgenmad og venligt og hjælpsomt personale, kan klart anbefales.

8/10 Udmærket

Susanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig, stor lejlighed
Dejlig lejlighed med masser af plads! Rent og pænt i rolige omgivelser. Roligt poolområde med gode solvogne. Super lækker morgenmadsbuffet:-) Kan anbefales!

10/10 Fremragende

Lone, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig og rolig lejlighed med store værelser. Pænt hotel. Rigtig god morgenmadsbuffet. Kan varmt anbefales.

10/10 Fremragende

Yasmeen, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best hotel in our Florida road trip :)
We are three girls on a road trip in Florida, and this hotel was the best hotel we have been in during our road trip. There was a big fridge, twould large beds and a lot of space for all our luggage. Clean rooms and a small fitness center with water and towels. All in all a very good experience. Parking is free, which was important for us.

10/10 Fremragende

sabina, Skælskør

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overraskende
Dejligt ophold. Både morgenmad og let aftensmad incl drikkelse med i prisen. Vi boede 5 på et værelse uden problemer. Værelset havde køkken.

10/10 Fremragende

Jason

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful place
Overnattede 1 nat i maj 2024

6/10 Okay

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Told there was a $75 charge for pet. Should have known this before check in. They said this was on you not them. We were OK but some people may not have this
Overnattede 1 nat i maj 2024
Svar fra Trista den 23. maj 2024
Hi Andrew,Thank you for taking the time to share feedback from your recent stay with us. We apologize on behalf of Expedia for not making the pet fee more visible for guests. We will continue to work with them to make this more visible when booking. We hope to welcome you back in the future for an improved stay.

10/10 Fremragende

LINDA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quiet, nice room.
Overnattede 2 nætter i maj 2024
Svar fra Trista den 23. maj 2024
Hi Linda,Thank you for sharing feedback from your recent stay. We look forward to welcoming you back in the future.

6/10 Okay

Ileana, Penns Grove

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Front desk staff were great , however first room I got smelled like it arrived at an abandoned property. The smell was bad and dirty. Front desk were able to give me another room . Next morning went to iron my clothes to attend a funeral and the ironing board was broken. Once again had to call again and get a new one . The property itself is not new and not the cleanest .
Overnattede 3 nætter i maj 2024
Svar fra Trista den 23. maj 2024
Hi Ileana,Thank you for taking the time to share feedback from your recent stay at Homewood Suites. We're sorry to hear your stay fell below expectations. I've passed along your comments to the appropriate manager. We hope to welcome you back in the future for an improved stay.

10/10 Fremragende

Alla, Snohomish

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Manuel Alberto Villanueva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great staff
Overnattede 3 nætter i maj 2024

10/10 Fremragende

JEFFREY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice to have the use of the grill but the grill needs to be maintained better. Thanks for a nice stay.
Overnattede 3 nætter i maj 2024
Svar fra Trista den 23. maj 2024
Hi Jeffrey,Thanks for sharing feedback from your recent stay, we hope you felt at home. I'll be sure to pass your remarks along to the appropriate manager. We hope to welcome you back in the future for an improved stay.

10/10 Fremragende

Katie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a last minute walk in need for a room and the staff was very kind and accommodating. The room was very well kept and maintained. The breakfast was sufficient. The hot tub was not working during our stay which was a bummer, but overall a very good experience.
Overnattede 2 nætter i april 2024
Svar fra Trista den 23. maj 2024
Hi Katie,Thanks for taking the time to share feedback from your recent stay at Homewood Suites. We're delighted to hear you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Fremragende

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super clean, very nice staff, breakfast was really good.
Overnattede 1 nat i maj 2024
Svar fra Trista den 6. maj 2024
Hi Michelle,Thanks for taking the time to share feedback from your recent stay with us, we hope you felt at home! We're glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Udmærket

Dorie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Clean rooms. The extra, separate living room and kitchen area is a plus. The staff is very friendly. And the breakfast was the best of the the 3 hotels we stayed in going from Chicago to Florida. However, our main concern was the bed. It was quite hard and uncomfortable and woke up with a sore back that took a few days to go away. Otherwise this would be rated highly recommend and the best of these category of hotels.
Overnattede 1 nat i april 2024
Svar fra Trista den 23. maj 2024
Hi Dorie,Thank you for sharing feedback from your recent stay. We're delighted to hear you enjoyed our spacious suites and friendly staff. However, I apologize the mattress wasn't to your liking. We hope to welcome you back in the future for an improved stay.

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What I didn’t like was minimum elevator access with a long hall to get to room
Overnattede 6 nætter i april 2024
Svar fra Trista den 6. maj 2024
Hi Steven,Thanks for taking the time to share feedback from your recent stay. We apologize for your room's location in proximity to the elevator. Next visit, please be sure to let us know your preference and we'll assign you to a room with a more convenient location. We look forward to welcoming you back in the future for an improved stay!

10/10 Fremragende

penny. spickard@gmail. com

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
property was beautiful with a nice pool. good breakfast
Overnattede 2 nætter i maj 2024
Svar fra Trista den 6. maj 2024
Hi Penny,Thank you for taking the time to share your experience here at Homewood Suites. We're delighted to hear you enjoyed you stay. We look forward to welcoming you back in the future!

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amenities
Overnattede 10 nætter i april 2024

10/10 Fremragende

Theresa

Overnattede 1 nat i marts 2024

10/10 Fremragende

Theresa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i marts 2024
Svar fra Trista den 23. maj 2024
Hi Theresa,Thanks for sharing feedback from your recent stay. We're delighted to hear you had a great stay. We look forward to welcoming you back in the future!

10/10 Fremragende

Caryn

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great suite could live here!!
Overnattede 1 nat i maj 2024
Svar fra Trista den 22. maj 2024
Hi Caryn,Thank you for sharing feedback from your recent stay at Homewood Suites. We are THRILLED to hear you felt at home during your stay and look forward to welcoming you back in the future!

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed everything
Overnattede 1 nat i maj 2024
Svar fra Trista den 2. maj 2024
Hi David,Thank you for sharing feedback from your recent stay with us. We hope you felt at home and look forward to welcoming you back in the future.

10/10 Fremragende

Chenita Jean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the location to restaurants and grocery stores. Every restaurant was close by that we wanted to eat at.
Overnattede 3 nætter i april 2024
Svar fra Trista den 6. maj 2024
Hi Chenita,Thank you for taking the time to share feedback from your recent stay at Homewood Suites. We're delighted to hear you found our location to be convenient to your restaurants of choice. We look forward to welcoming you back in the future!

10/10 Fremragende

Leyla

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Edrey

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The ac loud noise and it was hot ! When asked to switch rooms they said they were booked
Overnattede 1 nat i april 2024
Svar fra Trista den 30. apr. 2024
Hi Edrey, Thank you for taking the time to share feedback from your recent stay at Homewood Suites. We sorry to hear your stay fell below expectations. I will pass along your remarks to the appropriate department head. We hope to welcome you back in the future for an improved stay.

2/10 Forfærdeligt

Thomas

Overnattede 1 nat i april 2024

10/10 Fremragende

Duane L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was in a great location for what we needed, it was close to a LOT of shopping and dining areas, it was relatively close to beaches, and the property itself was clean and safe. We also enjoyed the dinner and drink Wednesday evening for the guests!
Overnattede 2 nætter i april 2024
Svar fra Trista den 29. apr. 2024
Hi Duane,Thanks for sharing feedback from your recent stay at Homewood Suites. We're glad to hear you enjoyed our evening reception! We look forward to welcoming you back in the future.

2/10 Forfærdeligt

Jennifer, midway

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in hotel and we go to our room to discover bedbugs in the bed. I went to the front desk to inform them of the bedbugs and they changed the room. My family and I slept sitting up in the chairs because they refused to lay in the beds. I requested a refund for the remainder of the stay and the hotel refused. We moved to another hotel (Hampton Inn) and that stay was perfect.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All in all, it’s a nice place to stay. Quiet and relaxing while we were there
Overnattede 2 nætter i april 2024
Svar fra Trista den 29. apr. 2024
Hi Mark,Thank you for sharing your recent stay with us. We're glad to hear you enjoyed your stay at the Homewood Suites. We look forward to welcoming you back in the future!

10/10 Fremragende

Cindy, Maricopa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable and we loved having a refrigerator in our room
Overnattede 2 nætter i april 2024
Svar fra Trista den 22. apr. 2024
Hi Cindy,Thanks for sharing your feedback from your recent stay at Homewood Suites. We're glad to hear your stay was enjoyable. We hope to welcome you back in the future!

10/10 Fremragende

Liliia

Overnattede 7 nætter i april 2024

8/10 Udmærket

Marlyn

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
love it, very convenient kitchen and beautiful pool view.
Overnattede 2 nætter i april 2024
Svar fra Trista den 22. apr. 2024
Hi Marlyn,Thank you for sharing your recent stay with us. We're delighted to hear you were able to enjoy our hotel amenities. We hope to welcome you back in the future.

8/10 Udmærket

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and no problems
Overnattede 5 nætter i marts 2024
Svar fra Trista den 6. apr. 2024
Hi Brian,Thanks for your feedback from your recent stay at Homewood Suites. We're glad to hear your stay was an enjoyable one. We look forward to welcoming you back in the future.

10/10 Fremragende

Allan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Hotel is close to restaurants and stores. Breakfast was wonderful every morning. We will definately be coming back for a longer stay next time.
Overnattede 6 nætter i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Allan,Thanks for your review. We're glad to hear you enjoyed our breakfast and nearby shopping. Call us when you're ready to pack your bags and return for a longer stay.

8/10 Udmærket

Bruce

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Great breakfast. Stafff was nice. Room had some broken furniture and the toilet ran almost non stop. It’s not quite an embassy suites but it’s a good contender for traveling with kids.
Overnattede 2 nætter i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Bruce,Thanks for taking the time to share your feedback. We're glad to hear you enjoyed our breakfast. However, we apologize for any inconvenience caused by the condition of the furniture. Your comments have been passed along to the appropriate department head, we will work to address these issues to enhance overall guest experience. We appreciate your input and hope to welcome you back for an improved stay in the future.

10/10 Fremragende

Anna, Port Wentworth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Nice front desk staff .
Overnattede 1 nat i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Anna,Thanks for your review! It was our pleasure to provide quality customer service. We hope to welcome you back in the future.

8/10 Udmærket

Casey

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There was a free dinner the night we were there and the breakfast included was wonderful!
Overnattede 1 nat i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Casey,Thanks for sharing your feedback! We're delighted to hear you enjoyed our Homewood evening reception and breakfast. Your comments have been passed along to the Food & Beverage Manager. We hope to welcome you back in the future!

8/10 Udmærket

Leslie

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Spacious enough for 3 adults. Housekeeping did not replace paper towels/toilet paper (Had to ask at front desk). Not really sure what housekeeping did as beds were never made up. At least towels were replaced. Ice maker broken in fridge. Reported it and was advised they take a little while to start. (Still not working after our 6 nights!) had to ask for a baggie of ice at front desk! Paid a lot of money for a little inconvenience.
Overnattede 6 nætter i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Leslie,Thank you for your input. We're sorry your stay with us fell below of expectations. I will pass along your comments to the appropriate department head, we will work to address these issues to enhance overall guest experience. We appreciate your input and hope to welcome you back for an inmproved stay in the future.

10/10 Fremragende

Pam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Carol

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
wonderful stay will stay again
Overnattede 7 nætter i marts 2024
Svar fra Trista den 31. mar. 2024
Hi Carol,Thanks for your review! We're glad to hear you had a "wonderful" stay with us!! We can't wait to welcome you back in the future.

8/10 Udmærket

Kimberly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024