Hoteller nær Finnish Culture Center & Hall

"Ok the staff was good, the drink tickets at checkin amazing BUT the rooms definitely need actual attention and serious updates. The pool……only reason we booked……was so over run and over crowded during the ENTIRE day that we could only go at 10pm adults only until 12….rhey wouldn’t turn the hot tub on and we had to ask to have the waterfall back on….not to mention how scary the water looked….had a great time but still kinda disappointed especially because the pictures online make their pool look...

"Great walk-in shower! Breakfast had many choices."

"So lost power walking up 3 flights of stairs they could have covered the new parking fee 10 dollars a day not happy 3 huge lots in suburbs should not be charged no lights in parking lot while we were there don’t think I will stay there again after this not happy at all."

"Room was clean, however there was a weird exposed wire on the night stand and after 3 different requests, the staff never provided a cot for my son, luckily we made the king bed work."

"Clean and convenient location"

"It was in a good location"

"Great"

"This place used to be nice years ago, but had extremely gone downhill sadly. the windows of room were extremely dirty (we had a doorwall on 1st floor) the glass was so bad I tried to take hot water to clean it myself. I also was on my hands and knees in our hotel room cleaning the floors that were also extremely dirty. Also the bed sunk to the middle and was extremely way too soft and broken in. There was weeds all along walkway and lights that were out/broken along pathway as well. We wanted to...

"Friendly staff and large room"

"What a horrible experience my sister and I had, the rooms were very dated and dirty. The 1st room we were given was in a totally unacceptable condition. The bed covers were wrinkled both looking as if they’d been laid on, the pullout couch where my little nieces would sleep had dirty spots, bleached out stains no covers were provided for it in the original room nor the room we had to move to which was just doable, though not much better especially the couch. Had the girls just sleep with us. We...

"Helpful staff and beautiful grounds"

"Checking in was easy. My jacuzzi suite was clean the tub was clean. Breakfast was good. I like that the tv had Netflix made it feel like home"

"Room and property were both clean. The pool was not open and we were not notified until after check in."

"The room wasn't very clean. The bathroom shower was clogged and water stood around your feet while showering. There were large crumbs on the microwave stand, and rust inside the microwave. The housekeeping cart was abandoned and sat in the 2nd floor hallway for two days."

"Very clean and modern hotel"

"The Holiday Inn Express in Novi was a very decent place. The room was clean and comfortable. Breakfast hours were very short but the option were good. I liked that coffee was available 24/7. The workout room was nice but too warm and didn't have much for strength training. The staff was friendly. I liked the option to not have house keeping clean your room. I didn't need it and prefer the privacy. Added note: this is a review of the Holiday Inn - not Expedia whom I booked through. They...

"Front desk was a mess - door key would not work - had to go and get staff - looked at the same garbage in the elevator lobby on my floor for 3 days. Staff was a meh - not friendly, but not unfriendly. Room was clean. Will most likely not stay here again."

"Very beautiful room, and very friendly/helpful staff."

"Found hairs on the tub edge, has no iron or ironing board, no hair dryer and even with a small kitchenette, no coffee maker. Did not read the fine print when signing a paper the clerk handed me only to realize that I lose my two nights when we decided we needed a better place to stay. Lost money on this. Will never stay at a woodsprings suites again."

"The room was clean. There was an odor...all fine. The biggest drawback, I think the rooms are not very insulated...one of our neighbors (perhaps the floor below) had their TV on all night We could not sleep. They turned the TV off at about 5a and then had a very loud conversation. Just a bummer."