Hoteller nær Suburban Ice-Farmington Hills

"Dirty room. Dirty everything, couch, furniture bed, bathroom and everything."

"Great atmosphere and very attentive"

"Parking was good."

"We stayed four nights (with two wild, messy toddlers) and asked if every day someone could come vacuum up and take our trash and only one of those days they actually cleaned up our room. You’re not allowed to take breakfast back to your room which was a bit of a bummer with toddlers. The pool sign says open until midnight, but they told us at check in they close it at ten, then when we went at seven they told us they already closed the pool down for the night. Probably not the best place to stay...

"Liked that it was pet friendly. The bedding and towels needed refreshing. The kitchette was not stocked with any dishes. Staff was very polite."

"Staff is great , lots of smiling of all sorts oof things in the non smoking bldg lots of noise in the bldg , nothing is enforced. "

"Be careful when selecting a room. Check for pests as there are known severe roach infestations throughout the hotel. Some rooms are worse than others and you'll need to buy roach spray. I've had the refrigerators replaced in several units and the air conditioner on the last stay. Ther was a fire in which occupants not present weren't notified. We returned to the room with a soaked carpet and bathroom, and no hot water. We were not offered another room."

"Front desk was very nice. Thank you Derrick for being so helpful and nice about wanting a refund. You were super nice thank you again."

"Many permanent residents and many pets. People sleeping in cars in the parking lot for days. Never felt safe here. Very sketch."

"To many people all over on the property"

"Power was off the whole of Saturday night but stuff did their best to move a much people to rooms with power"

"No hot water for the shower"

"Friendly staff and large room"

"I just love how they greet me and my fiancé every time we visit!!! 10/10"

"Very expensive for what it offers "

"Bugs in the room!!! By the bed!! Refuse to clean it or give us another room or a refund. I reported them to the Better Business Bureau and to Hyatt Corporate as well as Expedia who also refused to refund us despite having to leave the hotel and get another one . Worst experience to date and I travel in weekly basics "

"Everything was nice, the breakfast they offered was ok,"

"Overall our experience at this hotel was great."