Hotel i El Valle, Santa Lucia

"l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was...

"Omgivelser og udsigt er i topklasse. Vi har aldrig oplevet noget smukkere. Alle skylder sig selv en overnatning og en solnedgang her. Mange fede vandrestier omkring og spaen er helt OK til at fordrive nogle timer. Vi var dog ikke så imponeret over restauranten - særligt betjeningen var ret ringe."

"Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the...

"Altid fantastisk dejligt hotel. Vi kommer igen og igen"

"Rigtig dejligt hotel - fantastisk morgenmadsbuffet og særdeles venligt personale. Rolige omgivelser. Eneste minus er at det er meget lydt på værelserne. Du er ikke i tvivl om hvad der sker i naboværelset, men det hører jo med til en god ferie."

"Pænt værelse og imødekommende personale"

"I will for sure be back soon."

"Personalet kunne generelt godt bruge mere uddannelse i service og engelsk."

"Venlig og hjælpsomt personale. Værelsesrengøring OK"

"."

"Flinkt og hjælpsomt personale, rent og nydeligt værelse, men desværre uden vinduer "

"👌"

"This is a nice little hotel close to everything. Nice and helpful staff. We had a room on the 5th floor away from the street. We loved the room. It was spacious and nice. we could have used some more space around the zink for our toilet stuff or a shelve. There were nowhere to place our stuff. The breakfast was nice and it was well prepared. If e sould have stayed longer it would have been nice with some alternatives. The breakfast room was freezing cold as they have opened up to the street and...

"Sengen var rigtig god"