Hotel i El Valle, Santa Lucia

"De er meget hjælpsomme, specielt med et nyt værelse. Da de ting man skriver på jeres app. Ikke kommer ud til hotellet. "

"Staff is super helpful, food is quite good, place is a little worn down. The real issue we had was that we had 5 days of noise at the pool due to work on the showers. 6 hours of power pool and noise every day! That is really not cool. It is not a real 5 star hotel, more like a good 4 star."

"Great location, great pools and very nice staff that was service minded. The food was good and the selection was reasonable, but only buffets and all resturants except one, had the same food. 2-3 bar areas with good Aperol Sprits but the selection of wines and alcohols could be better."

"Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the...

"God morgenmadsbuffet. Området omkring poolen var ikke attraktivt pga. alt for megen larm fra børn og meget høj musik samt en overkåd 'underholder'. Mærkeligt, at man ikke kan finde fred og ro ved poolen. "

"Totalt fantastisk oplevelse - skøn JR suite, de flotteste pools samt dejlig mad - vi kommer helt sikkert tilbage "

"Bedlines used all these days we stayed"

"l In the beginning of our stay we experienced a very nice hotel with good service and food … but at the last 3 days of our stay of 7 seven days especially the main restaurant could not handle the arrival of a lot of new guests. Stressed waiters and chiefs and everyone else . No or unpolite service. Everyone at the hotel did what was possible but they were just understaffed- by far. - The only reason we did not leave was we did not no where to go. But again the first period of our stay was...

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"Ikke det bedste hotel at have børn med på, da meget er +16 år. Flot hotel, men lugt fra badeværelse og ting der faldt af bruseren i suiten"