Hoteller nær El Capitolio

"Great location in Old town. Great service from friendly staff. Would definitely stay here again! "

"We stayed one night at the hotel so we could explore Old San Juan. The rooms were very unique and the building was very neat. The staff was very friendly and helpful with suggestions in the area. We checked out that morning to do a local tour and they held our luggage until it was over. We really enjoyed the hotel"

"We appreciated all aspects of our stay"

"Even though self check in, just was very responsive and accommodating!"

"The hotel is amazing, very historical, keeping the original charm. Perfect location is a huge plus, staff are very professional and very nice."

"Villa Herencia har en fantastisk atmosfære. Det er som at træde ind i et privat hjem og personalet er meget imødekommende og hjælpsomme. Vi havde et super dejligt og rent værelse med direkte adgang til tagterrassen og godt vi kan lide katte. Der var besøg af gadekatte fra det nærliggende torv og det kunne man lugte. Møbler og andet inventar på terrassen er meget slidt og nusset. Vi vil dog uden tvivl vælge hotellet, når vi næste gang kommer til San Juan. Det ligger meget centralt i den gamle...

"El personal es súper amable"

"the only negative was, the water never got hot, and we had to park a few blocks away. No street parking"

"Had a great time, booked for my 25th birthday. Staff was extremely friendly and accommodating. Room was clean and quaint. Overall great experience, would book again."

"Wonderful staff, clean rooms, and overall experience!! Restaurant and bar was great, and the pool was lovely. 10/10."

"We will definitely be back again! Such a beautiful boutique hotel!"

"All services were great with the exception of being able to reach housekeeping from 8am-12pm. This is a great location if you plan on staying in old San Juan which is near the beaches, La placita, great restaurant, and much more. Staff were also great, friendly, and helpful."

"The room was clean and comfortable. It’s a perfect spot right in the heart of Old San Juan as it is located around shops, restaurants and beaches."

"I like it"

"The hotel is nice. The rooms are spacious. The breakfast is big. There is air conditioning, a microwave and a fridge in the room. At first my fridge didn't worked but once I reported it, they fixed it. As far as everything else, the hotel is clean, the staff is friendly and the security is tight. You literally need your hotel key for everything, whether it's to access the fitness room, the elevator, the rooms, the pool, the parking area. Everything. I have to say, it's a bit...

"Dead larvae on the floor, damp stains that look like mold on walls and ceilings, a sofa with stains of what I hope is chocolate, used toilet paper under the bed, hair everywhere, including in the “clean” bed linen, and dust and sand all over the floor. The shower had no drain cover, and the shower curtain was dirty. Overall extremely filthy, unhygienic, and unwelcoming. I have stayed in many places across Asia, Africa, and South America, and this is without doubt the dirtiest place I have ever...

"Staff really not onside but they did come at check in.. overall the room was clean great a/c but no microwave or iron in our room it’s some what close to old San Juan… I would book again, no real bad complaints"