Hoteller i Dumfries

"The room and service was wonderful I had a great time "

"pool and hot tub where nice "

"Good"

"I had a couple of towels in the bathroom with hairs that werent mine on them, they did not do any housekeeping once during my whole 4 night stay. I had to go down each night and get fresh towels for the next day because they never serviced our room once even after I complained a couple times about it. The breakfast buffet was poorly done, not enough bacon each morning to feed all guests, pancake maker didnt work, everything was either too dry or too greasy or they ran out of stuff."

"Bathroom and room dirty "

"Unfortunately they hold the deposit for the room and exceptionally long time. The stay was for 7 days ago and the $200 is still pending on my account. Completely unacceptable and I will not be booking this brand of hotels again. "

"Door keys have to be re set almost daily, no housekeeping come to your room. When you go to the desk for toilet paper or trowels, bad attitudes. At least the men. One woman was kind. And now they make you do a $50 deposit. Of course it’s refundable. But it takes weeks to come back to you. Dirty, smelly, and you have to watch your car. People will scratch, dent and spill things on your car. I travel this way a lot for work. The only good thing about the place, is the location. And it used to be...

"Room was great!"

"Clean. Quiet. Good breakfast. "

"The hotel overall is a very cute, trendy, and in a convenient location. But we had a lot of concerns: 1. The fridge had an odor of old food along with stains in it 2. The only mirror is the bathroom sink 3. There was nowhere in the shower to place my own toiletries; also difficult to wash legs without a step of some sort 4. The sink clogs and the water was cloudy, also food was coming out of the drain and there seemed to be an odor there as well 5. Called guest services/housekeeping 3 times...

"Great hotel. "

"While checking in I had to wait 45 mins just to check in because there was no one at the front desk. The first room we were assigned to had German roaches in the room and we had to get moved to the other side of the hotel after being offered to get moved right next door where we literally saw a German roach. I was disappointed in this property."

"No utensils nor kitchen items given the appearance"

"Dirty room, no toilet paper in our room or at the hotel at all. There was one employee working, they brought us a half used roll of toilet paper. Sketchy area."

"have great location and good value for the money even tho they charged extra for the bed for the kid"

"Upon entering the hotel the lobby smelled clean as did the elevators. I like how there were drinks both nonalcoholic and alcoholic beverage available for purchase what could make it better? Pool and hot tub! "

"The guy that worked the free breakfast was exceptional! He was always restocking and cleaning and friendly!"