Indendørs pool, udendørs pool, parasoller, liggestole
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Anmeldelser af Raffles The Palm

Raffles The Palm
West Cresent, Palm Jumeirah, Dubai

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 49 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 7 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 0 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 60 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lillian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super flot og lækkert
Overnattede 1 nat i januar 2022
Svar fra Ayman Gharib - Managing Director den 17. jan. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and hope to have the opportunity to welcome you again soon. Kind regards, Ayman Gharib Managing Director

8/10 Udmærket

nicolas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
J'ai apprécié l'hôtel, son emplacement et le personnel très gentil. Cependant, c'est dommage qu'il n'y ait pas de personnel parlant français, italien ou espagnol, seulement anglais. De plus, nous n'avons pas eu de chance car nous étions là lors des inondations de Dubaï et nous regrettons de ne pas avoir été prévenus de ne pas quitter l'hôtel. Nous sommes partis en ville et nous nous sommes retrouvés bloqués, ce qui nous a obligés à louer une chambre supplémentaire dans un hôtel en ville. Par conséquent, nous avons dû payer une nuit supplémentaire sans aucune indemnisation.
Overnattede 9 nætter i april 2024
Svar fra Aaron Kaupp den 24. apr. 2024
Cher Nicolas, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre hôtel, son emplacement et notre personnel. Nous sommes désolés pour les inconvénients rencontrés en raison du manque de personnel parlant français, italien ou espagnol. En ce qui concerne les inondations, veuillez noter que la sécurité de nos clients est notre priorité et nous regrettons tout malentendu. Votre retour est précieux, et nous prendrons des mesures pour améliorer nos services. Cordialement, Aaron KauppManaging Director

10/10 Fremragende

Camille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Aaron Kaupp den 25. apr. 2024
Dear Camille,Thank you for sharing your experience with us on Expedia. We are so glad that you had a remarkable time, and we look forward to hosting you again.Sincerely,Aaron KauppManaging Director

10/10 Fremragende

ROZINA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel property
Overnattede 1 nat i februar 2024
Svar fra Aaron Kaupp den 24. apr. 2024
Dear Rozina, Thank you for your kind words about our beautiful hotel property. We are delighted that you enjoyed your stay with us and hope to host you again soon.Sincerely, Aaron KuappManaging Director

8/10 Udmærket

Temitope

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful and they make us check in early
Overnattede 1 nat i april 2024
Svar fra Aaron Kaupp den 24. apr. 2024
Dear Temitope, thank you for your kind words. We are delighted to hear that you found our hotel beautiful and appreciated the early check-in service. We look forward to welcoming you back soon. Sincerely, Aaron KauppManaging Director

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raffles the Palm is an elegant oasis in the high rise jungle of Dubai. The staff, with without exception, are efficient, friendly and keen to make your stay perfect - particularly the concierge team and Ezekiel’s smile always brightened our day. Being on the Palm means attractions need a bit more travel but taxis are plentiful and reasonable and the reception team sort this for you quickly. Food all excellent quality with lots of choice. Only minor niggle would be that full room housekeeping missed a couple of days as despite being out most of the day access was required when we wanted to use the room.
Overnattede 6 nætter i februar 2024
Svar fra Ayman Gharib den 4. mar. 2024
Dear Julie,Thank you for taking the time to share your feedback on your recent stay at Raffles The Palm Dubai. We truly appreciate your kind words about our elegant oasis in the bustling city of Dubai.We are delighted to hear that our staff, particularly the concierge team and Ezekiel, made your stay memorable with their efficient and friendly service. We will make sure to pass on your compliments to them.We understand that the location of our property on the Palm may require a bit more travel to reach attractions. However, we are pleased to hear that our reception team was able to assist you with arranging taxis promptly.Thank you for bringing the issue regarding housekeeping to our attention. We apologize for any inconvenience caused. Your feedback has been noted, and we will take it into account to improve our service.We hope to welcome you back to Raffles The Palm Dubai in the future.Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Janine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Ayman Gharib den 26. feb. 2024
Dear Janine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Regards,Ayman GharibManaging Director

8/10 Udmærket

London

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve stayed at this property before and loved it. Sadly this time it didn’t meet my expectations. The indoor pool where I used to unwind and relax is now full of young children and people waiting for their rooms! The food is not as good as it was and it has become a lot more expensive- not worth it. Maybe off season is best for this hotel. Rooms are lovely and spacious, staff good. Check out was slow and stressful, almost missed my flight but they did comp me a hotel car to rush.
Overnattede 3 nætter i februar 2024
Svar fra Ayman Gharib den 19. feb. 2024
Dear London,Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a returning guest and we apologize for not meeting your expectations during your recent stay.We are sorry to hear that the quality of our food did not meet your expectations and that you found it to be more expensive than before. Your comments are valuable to us and we will consider them as we continuously review and improve our dining offerings.We appreciate your kind words about our lovely and spacious rooms as well as our good staff. Your compliments will be shared with the team.We apologize for the slow and stressful check-out experience you had. We are glad that we were able to assist you by providing a complimentary hotel car to help you reach the airport on time.Thank you once again for your feedback. We value your patronage and hope to have the opportunity to welcome you back in the future.Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible service and decor
Overnattede 1 nat i februar 2024
Svar fra Ayman Gharib den 13. feb. 2024
Dear Adam,Thank you for your kind review. We appreciate your positive feedback on our service and decor. Your satisfaction is our utmost priority. We look forward to welcoming you back in the future. Sincerely, Ayman GharibManaging Director

10/10 Fremragende

Yemoon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ayman Gharib den 15. feb. 2024
Dear Yemoon,Thank you for your fantastic rating on Expedia. We are delighted that you had an amazing time with us. We hope to welcome you back soon at Raffles the Palm Dubai.Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Samer

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel has luxurious interior and amazing attention to details. The service and staff were outstanding. Having a personal butler was an amazing experience!
Overnattede 3 nætter i februar 2024
Svar fra Ayman Gharib den 5. feb. 2024
Dear Samer,Thank you for taking the time to share your experience at Raffles The Palm Dubai. We are delighted to hear that you found our hotel to have luxurious interiors and exceptional attention to detail. Our team takes great pride in providing outstanding service. We are thrilled that you enjoyed the personalized experience of having a personal butler. We appreciate your kind words and hope to welcome you back soon.Sincerely,Ayman Gharib Managing Director

10/10 Fremragende

Robyn

Overnattede 6 nætter i januar 2024
Svar fra Ayman Gharib den 23. jan. 2024
Dear Robyn,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 Fremragende

Jose, Lawrenceville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastics rooms beautiful place pool and beach highly recommended
Overnattede 1 nat i januar 2024
Svar fra Ayman Gharib den 15. jan. 2024
Dear Jose,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 Fremragende

Pavel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2024
Svar fra Ayman Gharib den 15. jan. 2024
Dear Pavel,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 Fremragende

Roger

Overnattede 2 nætter i januar 2024
Svar fra Ayman Gharib den 15. jan. 2024
Dear Roger,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 Fremragende

Cindy, Oakville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in this hotel for five days, from Dec 7-12, 2023. Those five days were heavenly. The resort was palatial and gorgeous, our room was clean and spacious, with a high ceiling and a huge balcony facing the ocean. The room came with a butler (Isuru), who advised us daily what was happening that day. He took care of everything. All we needed was to tell him what we needed. The ground was big, with a nice landscape and lots of deck chairs and cabanas, around the pool and facing the ocean. We booked a club-level Deluxe King room, which included daily breakfast, light lunch, English tea, plus happy hour. Check-in and check-out were on level 6, where the club lounge was located. There were two restaurants inside the hotel: A Japanese restaurant called Matagi and an Italian restaurant called Piatti by The Beach. We only had the chance to try Matagi and we loved it. The food was delicious and creative. Everyone we met in the hotel was friendly and helpful. Special thanks go to Anelka. There wasn’t anything he couldn’t help us with. Sheikh, who supervised the butler team and the club lounge, was most helpful. When he found out we had to check out at 1 PM but our plane didn’t leave till 1:30 AM the next morning, he changed it to 5 PM. The support, empathy, and spirit from Sheikh set this hotel apart from all the 5-star hotels we had stayed with. He and this hotel will always stay in our hearts. Cab ride to the airport was about AED120, to the pier was about AED 67-90.
Overnattede 5 nætter i december 2023
Svar fra Ayman Gharib den 20. dec. 2023
Dear Cindy,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay from your arrival to departure and loved every aspect of your experience with us. Thank you for mentioning your butler, Isuru, Anelka and Sheikh - who all made your stay extra special.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Lars

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i november 2023
Svar fra Ayman Gharib den 28. nov. 2023
Dear Lars,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Sakbe Rahman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra Ayman Gharib den 28. nov. 2023
Dear Sakbe Rahman,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 Fremragende

FIKRA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay,absolutely beautiful hotel,attentive staff and amazing food! Thank you!
Overnattede 5 nætter i november 2023
Svar fra Ayman Gharib den 27. nov. 2023
Dear Fikra,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and loved every aspect of it from your arrival to your departure.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 Fremragende

Caroline

Overnattede 1 nat i november 2023
Svar fra Ayman Gharib den 15. nov. 2023
Dear Caroline,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

4/10 Dårligt

Ilya

Overnattede 5 nætter i oktober 2023
Svar fra Ayman Gharib den 22. dec. 2023
Dear Ilya,Thank you for sharing your feedback with us. We truly apologize that your experience was below expectations.Our team at Raffles The Palm Dubai is constantly looking at ways to improve our standards of service. Meanwhile, I do apologize on behalf of the team and assure you that I will be working with them to address the feedback you have shared.Sincerely,Ayman GharibManaging Director

10/10 Fremragende

constantine

Overnattede 2 nætter i oktober 2023
Svar fra Ayman Gharib den 26. okt. 2023
Dear Constantine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 Fremragende

Claire

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful short break, fantastic staff and made to feel very welcome.
Overnattede 3 nætter i september 2023
Svar fra Ayman Gharib den 3. okt. 2023
Dear Claire,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and that my team made your experience worth it. We look forward to welcoming you again soon. Kind Regards,Ayman GharibManaging Director

10/10 Fremragende

Mohammed

Overnattede 1 nat i september 2023
Svar fra Ayman Gharib den 21. sep. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 Fremragende

Sai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra Ayman Gharib den 21. sep. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love it amazing experience
Overnattede 2 nætter i juli 2023
Svar fra Ayman Gharib den 21. sep. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 Fremragende

Chaya

Overnattede 6 nætter i juli 2023
Svar fra Ayman Gharib den 21. sep. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind regards, Ayman Gharib Managing Director

10/10 Fremragende

Susana

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Es un hotel hermoso con un excelente servicio, nos encantó todo!!!
Overnattede 2 nætter i juni 2023
Svar fra Ayman Gharib - Managing Director den 5. jul. 2023
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We cannot wait to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Doreen

Overnattede 3 nætter i juni 2023
Svar fra Ayman Gharib - Managing Director den 21. jun. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Sajid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the property the best on the palm. I dont know why its not in the top 3 but this is the best.
Overnattede 2 nætter i juni 2023
Svar fra Ayman Gharib - Managing Director den 21. jun. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and appreciate your wonderful comments.We look forward to the opportunity to welcome you back to Raffles The Palm Dubai again soon! Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Adam

Overnattede 1 nat i juni 2023
Svar fra Ayman Gharib - Managing Director den 7. jun. 2023
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Anmol

Overnattede 1 nat i juni 2023
Svar fra Ayman Gharib - Managing Director den 7. jun. 2023
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 Fremragende

FIKRA

Synes godt om: Rengøring, service og personale
One of the most wonderful hotels in the world! Beauty and glamour are my words for this property! Amazing and helpful staff all the way from doorman to cleaning,reception and restaurants! People who know how to enjoy luxury will be delighted with the hotel! Love it and will come back soon!
Overnattede 2 nætter i maj 2023
Svar fra Ayman Gharib - Managing Director den 19. maj 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

4/10 Dårligt

Amir, Wien

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Too much Road noises!
Overnattede 1 nat i april 2023
Svar fra Ayman Gharib Managing Director den 13. apr. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations and that you were disturbed by the construction noise; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman Gharib Managing Director

10/10 Fremragende

Brahim

Overnattede 1 nat i marts 2023
Svar fra Ayman Gharib - Managing Director den 5. apr. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon.

10/10 Fremragende

Benjamin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful stay in this amazing hotel. Staff couldn’t have been more accommodating (shoutout to Robert who was amazing!). Excellent service all round. Absolutely no complaints. We will definitely be back.
Overnattede 4 nætter i februar 2023
Svar fra Ayman Gharib - Managing Director den 13. feb. 2023
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback.I am glad that you have had a wonderful stay and appreciate your comments about the service you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

2/10 Forfærdeligt

Hasan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad hotel
Would be better if the buffet was more intercontinental.
Overnattede 3 nætter i september 2022
Svar fra Ayman Gharib - Managing Director den 25. jan. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman GharibManaging Director

8/10 Udmærket

Ahmed, Riyadh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lots evening noise due to welding and parties. Otherwise the place was good.
Svar fra Tarryn Kihler - Quality and Learning Manager den 13. jan. 2023
Dear Ahmed, We very much appreciate your comments regarding your stay at the Raffles The Palm Dubai. It is always a pleasure to receive positive feedback and I am delighted to read your comments about our hotel.Furthermore, we have noted your comments regarding the noise and will investigate internally for future improvements. Allow me to sincerely apologise for any inconvenience caused.Please feel free to contact me directly if you have any further suggestions of improvement that could have perhaps helped us to meet your expectations better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 Fremragende

Miriam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing!!!!!
Totally fabulous in every way! Would highly recommend.
Overnattede 3 nætter i november 2022
Svar fra Tarryn Kihler - Quality and Learning Manager den 13. jan. 2023
Dear Miriam,Thank you for choosing to stay with us at Raffles The Palm Dubai.It is always a pleasure to receive positive feedback and I am delighted to read that you highly recommend our hotel.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2022
Svar fra Ayman Gharib den 10. nov. 2023
Dear Andy, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 Fremragende

Vachagan

Overnattede 8 nætter i september 2022
Svar fra Ayman Gharib den 10. nov. 2023
Dear Vachagan, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is the most beautiful plush resort hotel ever!. The rooms are unbelievable the staff so friendly and the pool and pool bar Vegas style! Loved everything about raffles
Overnattede 3 nætter i september 2022
Svar fra Ayman Gharib - Managing Director den 13. sep. 2022
Dear Guest, Thank you for taking the time to rate and review your most recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional stay and look forward to the opportunity to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Catherine Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unbelieveable.
Unbelievable. The service was excellent. The room was more then wonderful. The food in the club lounge was the best I have experienced in any hotel.
Overnattede 4 nætter i august 2022
Svar fra Ayman Gharib - Managing Director den 25. aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 Fremragende

Hardeep Kaur

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
awesome
Overnattede 1 nat i august 2022
Svar fra Ayman Gharib - Managing Director den 5. aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

8/10 Udmærket

Mohammed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Ayman Gharib - Managing Director den 5. aug. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

10/10 Fremragende

Masood

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dubai UAE
Excellent stay, total comfort, value for money
Overnattede 1 nat i juni 2022
Svar fra Raffles The Palm Dubai den 1. jul. 2022
Dear Mr. Masood, Thank you for the kind feedback, Looking forward to welcome you again in future. Kind regards

10/10 Fremragende

Hassan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional
Our stay was exceptional from the moment we checked-in until the last minute. Robert the receptionist hosted us with a smile and it took me only 3 minutes to check in.the pool was amazing, the stuff was professional, everybody is smiling and welcoming.. royal, exceptional and relaxed place. Would definitely come again.
Overnattede 1 nat i juni 2022
Svar fra Ayman Gharib den 17. jun. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and delighted by your wonderful comment about the service that you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

10/10 Fremragende

albert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really liked. It is but far away than center but still good
Overnattede 4 nætter i marts 2022
Svar fra Ayman Gharib den 30. mar. 2022
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and look forward to welcoming you again soon. Kind regards, Ayman Gharib Managing Director

10/10 Fremragende

Cindy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2022

4/10 Dårligt

Patricio

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, værelsets komfort
Overnattede 5 nætter i december 2021
Svar fra Ayman Gharib - Managing Director den 17. jan. 2022
Dear Guest, Thank you for taking the time to rate your stay at the Raffles The Palm Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We hope that we will have the opportunity to welcome you back to Raffles The Palm Dubai. Kind regards, Ayman Gharib Managing Director