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Anmeldelser af Sonesta Select Detroit Auburn Hills

3 out of 5
Sonesta Select Detroit Auburn Hills
2550 Aimee Lane, Auburn Hills, MI

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 499 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 341 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 91 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 41 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kira

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and safe area
Overnattede 1 nat i maj 2024

10/10 Fremragende

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the 2nd time i have stayed at a sonesta hotel and i am hooked! The hotel was extremly clean, rooms were big,roomy and very clean. Beds were like sleeping on a cloud. Staff was more than helpful, went beyond helpful. We didnt pay extra for a hot breakfast but received 2 complimentary continental breakfasts with a variety of choices. You can smell the cleanliness the minute you walked into the lobby, the restrooms were scrubbed beyond words. I highly recommend this hotel to everyone.
Overnattede 1 nat i maj 2024
Svar fra Bob den 25. maj 2024
Thank you again for choosing us. We look forward to seeing you in the future.

10/10 Fremragende

Francisco

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was so helpful especially Bob he deserves a raise.
Overnattede 2 nætter i maj 2024
Svar fra Bob den 20. maj 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nicely kept and clean. Had never stayed at Sonesta and was very pleased with the experience. The only item was the parking fee - though not extravagant, simply wish it had been communicated at check in rather than as a surprise on the credit card.
Overnattede 4 nætter i april 2024
Svar fra Bob den 9. maj 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Rhonda

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property. We had a great time in Auburn Hills. The hotel was easy to get in and out of. Clean rooms, nice pool area…. Would stay again!
Overnattede 2 nætter i april 2024
Svar fra Bob den 1. maj 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

George

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Megan den 12. apr. 2024
Thank you for staying with us!

10/10 Fremragende

Johanna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Bob den 1. maj 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Emily

Overnattede 1 nat i april 2024
Svar fra Bob den 1. maj 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Kene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check-in was perfect! I stay here a couple times throughout the year and it’s always amazing. Clean, quiet, and comfy.
Overnattede 1 nat i marts 2024
Svar fra Bob den 1. apr. 2024
Thank you for staying with us and taking the time to fill out the review. We are glad you had a good stay and hope to see you soon.

10/10 Fremragende

Deshon

Overnattede 1 nat i marts 2024
Svar fra Megan den 23. apr. 2024
Thank you for staying with us!

10/10 Fremragende

james

Very quiet ! Pool was a little cold
Overnattede 1 nat i marts 2024
Svar fra Bob den 30. mar. 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

8/10 Udmærket

Kristy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was surprised with the cleanliness of the property for the reasonable price. May need some updating. Disappointed that the bar area was not open when I was there but overall, I would stay again.
Overnattede 1 nat i marts 2024
Svar fra Bob den 30. mar. 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Kathy

Overnattede 1 nat i marts 2024
Svar fra Bob den 16. apr. 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

6/10 Okay

Stephanie

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Megan den 18. mar. 2024
I am sorry that we fell short on your last stay with us.If you would like to talk more about your stay please give me a call at the hotel.

8/10 Udmærket

Kathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you!

10/10 Fremragende

Jessica, Colorado Springs

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent, Good place for staying!!
Overnattede 2 nætter i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us!!

10/10 Fremragende

Jessica, Colorado Springs

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellently !! Price is good!
Overnattede 1 nat i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us!

6/10 Okay

DJhonia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rowdy group in pool area. We left and didn’t stay the night. We checked out about 2 hours after we checked in and I’m still waiting on my credit.
Overnattede 1 nat i februar 2024
Svar fra Megan den 18. mar. 2024
I am very sorry to hear about your stay.

8/10 Udmærket

John

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us!

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very neet and modern
Overnattede 1 nat i januar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us.We hope to see you again soon.

10/10 Fremragende

Oliver

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us!

10/10 Fremragende

Savath

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i februar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us.

10/10 Fremragende

Jay

Overnattede 2 nætter i februar 2024
Svar fra Bob den 23. mar. 2024
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Lorie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Megan den 18. mar. 2024
Thank you!

8/10 Udmærket

Benjamin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Nice hotel. Clean. Needs some attention.
The rooms were clean. The rooms were not serviced at all while we were there for the week. The beds were nice and comfortable. The exercise room is in a bit of a shambles. There are several dumbells missing from the weight tree so you can't do a workout with the weights. I thought the hotel had a hot tub in the past but didn't see it in the pool area any more.
Overnattede 5 nætter i januar 2024
Svar fra Megan den 18. mar. 2024
Hello,I am sorry that this reply has come so late.I am sorry for the confusion as housekeeping is by request. We do sometimes have the weights go missing and have to replace them and it just takes a little time for that to happen. I am sorry that couldn't do your workout.We did have a hot tub at one point but it was taken out around late 2015.I hope that we get to have you as a guest again and you can have a better stay.

8/10 Udmærket

Rich

Overnattede 2 nætter i januar 2024
Svar fra Megan den 18. mar. 2024
Thank you for staying with us!

8/10 Udmærket

Adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay, not free parking…
Awesome place to stay. Was surprised that I pre-paid for my stay and then was billed an extra $5/night for parking out of the “incidentals” deposit. Guys, you have a private parking lot on your property, perhaps just build that into the nightly price instead of trying to pull a fast one in the “incidentals”. Just a shady business practice by a great place to stay.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Kene

Overnattede 1 nat i december 2023

8/10 Udmærket

JOHN H

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Expedia, add said breakfast and parking was included.
Overnattede 2 nætter i december 2023
Svar fra Megan den 18. mar. 2024
Thank you for staying with us.I am sorry for the confusion. I hope that rest of your stay was great.

10/10 Fremragende

Nicole

Overnattede 2 nætter i december 2023

10/10 Fremragende

STEPHANIE

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are super nice and very on point. They went out of their way for our golden retrievers. They even gave us information on the closest vet and emergency vets. My girls felt at home and we had a good nights rest for a company party next door. I let ally liked the inner area and the rooms with the sliding glass doors that open to it. Very nice. Breakfast was good and the coffee was on point. The lady in the office is awesome.

10/10 Fremragende

Nelda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

8/10 Udmærket

Alisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Shamika

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience overall
It was amazing Clean and welcoming I’ll go back anytime
Overnattede 1 nat i december 2023

8/10 Udmærket

Rasha

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023

8/10 Udmærket

Diana, Lake Odessa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

4/10 Dårligt

Sandra

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Slooowwww check in
No one at the front desk. Had to stand their and wait 25 minutes
Overnattede 1 nat i december 2023

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful room
Overnattede 1 nat i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional
I only stayed for 1 night. Easy check in and check out. Front desk was very polite and helpful. Great stay
Overnattede 1 nat i december 2023

10/10 Fremragende

Marshall

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was nice quiet and clean
Overnattede 1 nat i december 2023
Svar fra Bob den 5. dec. 2023
Thank you for your reservation and taking the time to fill out the review. We hope to see you again.

4/10 Dårligt

Andrea

Synes ikke om: Rengøring, service og personale
Not As Advertised
Checked in and went up to the room which was dirty. There is no bar or restaurant. They sell a small selction of beer and wine and that counts as the bar.
Overnattede 1 nat i november 2023
Svar fra Bob den 5. dec. 2023
Thank you for your reservation and taking the time to fill out the review.

10/10 Fremragende

Chelsea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
One drawer wouldn’t stay shut
Overnattede 1 nat i december 2023
Svar fra Bob den 5. dec. 2023
Thank you for your reservation and taking the time to fill out the review. We hope to see you again.

10/10 Fremragende

Cheryl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice clean and quiet hotel. Friendly staff. Comfortable bed.
Overnattede 1 nat i november 2023
Svar fra Justin den 4. dec. 2023
Thank you for staying with us. We appreciate you taking the time to post a review.

4/10 Dårligt

Natalie

Rejste med partner
Synes ikke om: Faciliteter
The pool was extremely cold, and the clientele at this location or noisy, sloppy, burping in hallways, allowing children to roam and run in the hallways, cigarette smoke was apparent, we felt rather unsafe most of the time.
Overnattede 3 nætter i november 2023
Svar fra Bob den 4. dec. 2023
Thank you for staying with us and taking the time to fill out the review.

6/10 Okay

Allen

Rejste med familie, Rejste med partner, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff was very helpful. Water pressure was terrible. Pool was dirty and cold. Room temperature was easily adjusted.
Overnattede 1 nat i november 2023
Svar fra Bob den 4. dec. 2023
Thank you for staying with us and taking the time to fill out the review.

10/10 Fremragende

Danny

Overnattede 3 nætter i november 2023

10/10 Fremragende

Annanisha

Synes godt om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Bob den 23. nov. 2023
Thank you for staying with nus and taking the time to fill out the review. We hope to see you again.

8/10 Udmærket

Natalie

Overnattede 2 nætter i oktober 2023
Svar fra Bob den 18. nov. 2023
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.

8/10 Udmærket

Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
In town for concert
Stayed one night while in town for a concert. I had no experience with this brand but the room and property were great
Overnattede 1 nat i oktober 2023
Svar fra Bob den 12. okt. 2023
Thank you for staying with us and taking the time to fill out the review. We hope to see you again.