Hoteller i Det nordvestlige Chicago

"The maid service was poor. The food was okay. The price for a massage was to high. However it was close to Woodfield Shopping Mall. I paid for the room and still they had several more fees. The service simply was not there. "

"I have had nothing but the best experiences here. Very hospitable and homie feel. "

"Nice and clean "

"Late check in , Man who helped me gave me keys to a room already in use , when i went back to get a new room , gave me one with 2 beds when i paid for a single bed , wasnt told before hand , rude and brushed me off "

"Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. "

"Gym was awesome…..highly recommend "

"Everything great "

"Staff were very helpful "

"Upon entering the hotel, I was immediately impressed by the pleasant aroma and pristine condition of the property. The gentleman who assisted me with check-in demonstrated exceptional patience and kindness. I subsequently required a room and floor change, and he handled this request with remarkable accommodation and professionalism. Both rooms I occupied were impeccably clean and well-maintained. The second room, in particular, was excellent, with the sole exception of the bathtub drainage....

"Clean rooms , nice staff"

"I stayed for five days, but housekeeping came only once during my entire stay, which was very disappointing. There were no washer and dryer facilities available even in a common area, which made the stay quite inconvenient. The room was also missing basic amenities like a microwave, and the TV did not work during my stay. Overall cleanliness and upkeep were not up to expectations, and the service quality did not match what was promised. Communication from the staff was also lacking, and...

"Nice place "

"The check in staff was very helpful "