Hoteller i Det nordvestlige Chicago

"As helpful as the front desk staff was, the halls smelled, our room had a terrible smell of mildew and the air conditioner/heater unit would smell like burnt hair when it was turned on. We found bugs (carpet Beatles/ants) and were offered a discount if we stayed another night only to be offered a discount on a weekend rate which was just as much as the room was. I was not happy with this and would never recommend it."

"Clean room, nice view, and friendly staff."

"Clean room, excellent staff."

"Breakfast good- steam room in the pool area was not working needs a bit of updating around pool area "

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have...

"Checking was a breeze and super convenient. Staff was polite and helpful. Property and rooms were clean. I liked the room. Very very clean."

"Everything was perfect except the bad and pillows the mattress where not very comfortable king size bed and it was not comfortable is not very common Every other Holliday inn I have been are extremely good "

"The worst hotel staff in 50yrs. Wouldn't stay there again for free. Found rat droppings in room."

"Good breakfast , very nice staff "

"OK but no Service, whatsoever - Lampbulp out, no cleaning, make bed during stay. Room and Neighborhood OK"

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "

"Friendly and helpful staff. The room was clean and quiet."

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"Old appearance and terrible bedding for the price they charged!"

"På det første værelse vi fik, lugtede airconditionen meget dårligt. Vi fik dog straks et nyt værelse, og her lugtede det mindre. Sengene var meget dejlige. Morgenmaden er ok, men der kumme være fuldt bedre op. "