5 udendørs pools, liggestole

Anmeldelser af Two Bunch Palms Spa Resort - Adults Only

2.5 out of 5
Two Bunch Palms Spa Resort - Adults Only
67425 Two Bunch Palms Trail, Desert Hot Springs, CA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 399 af i alt 789 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 789 anmeldelser" "
Bedømmelse på 6 − Okay. 76 af i alt 789 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 789 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 34 af i alt 789 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

10/10 Fremragende

Yuwei

Overnattede 3 nætter i januar 2020

10/10 Fremragende

JJ, Boulder Co

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Heaven on earth & wonderful staff & mineral hot springs. Meditative and a great respite from crazy life!
Overnattede 4 nætter i marts 2020

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely hotel, unfortunate timing
The resort was lovely, amazing food in the restaurant, the rooms clean and the beds were comfy. I think we arrived at a tricky time with poor weather and looming Corona Virus, meaning the hotel was less busy than usual. This meant however the Twine bar was shut in the evening- this wasn’t communicated on arrival nor was any form of compensation offered to guests. We ended up leaving the resort to head to PS for evening drinks. I also thought it was odd there was no welcome pack in the rooms containing information like spa prices, class times and info regarding the complimentary coffee. My partner and I had a wonderful massage, both of our therapists were fantastic, however, the spa facilities themselves looked dated, in my opinion, the sauna for example I feel needs a complete renovation. Overall, we enjoyed our stay, and would recommend.
Overnattede 1 nat i marts 2020

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Changes are good and bad
My boyfriend and I have been going to 2 Bunch for years and last year they re-branded and nicely upgraded the property. While these upgrades are nice, the number of people visiting has doubled and it's hard to get a private hot tub and lounge chairs, which is very frustrating. Also the noise level from people talking really changes the peaceful sanctuary that we used to love so much. Not sure if we will be back or look for somewhere else
Overnattede 4 nætter i februar 2020

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2020

10/10 Fremragende

J, Los Angeles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice as usual. It was a lot better after remodeling
Overnattede 1 nat i februar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter
Conditioner is very noisy outside and shaking. It looks like earthquake.
Overnattede 5 nætter i februar 2020

8/10 Udmærket

Jennifer

Synes godt om: Rengøring, service og personale, værelsets komfort
Perfect Pools
Very relaxing and the food was delicious. Seems over priced, the valet parking and needing a golf cart to get your luggage around was an inconvenience.
Morning Bloody Mary in the grotto.
Overnattede 2 nætter i februar 2020

6/10 Okay

Nicholas

Could be better
Not what it used to be
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful grounds with friendly staff. The restaurant was excellent and the service superb. The staff at the front desk were great! I found it totally relaxing. Also enjoyed the classes,
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and very relaxed setting .Staff were amazing !
Overnattede 1 nat i februar 2020

10/10 Fremragende

Vanessa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020

10/10 Fremragende

Jen, Los Angeles

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It would be nice to have a garden view for next visit.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Overnattede 4 nætter i januar 2020

10/10 Fremragende

julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is clean and quiet. Very nice. Facility is nice and relaxing with the spa
Overnattede 1 nat i januar 2020

10/10 Fremragende

Bill

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beautiful paradise in the middle of the desert. All about the water. Valet is a problem.
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2020

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel!!
Overnattede 2 nætter i januar 2020

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great quiet relaxing romantic stay
We had a lovely, romantic, rejuvenating few days. The check in was easy. The room was nice. The restaurant was good. The water was GREAT! The property is so big we felt like we were still discovering parts. We did the mud. Once in a life time experience that I never need to do again! We’ve stayed at many places in dhs, Palm Springs, and the surrounding area. I don’t think we’ll ever bother to stay anywhere else. This is the best. Hot water! Endless hot water!
Overnattede 4 nætter i januar 2020

4/10 Dårligt

tsui

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
unhappy holliday!
the room is very noisy. the bathroom door is difficult to open. the walking route light is too weak. the hot tub not rain covered, so! can't enjoy.
Overnattede 1 nat i december 2019

4/10 Dårligt

curt

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Extremely disappointing
After checking in we realized that we were put into a room that we did not book. After going to the front desk to inquire about being given the wrong room we were told that they had overbooked. Now I booked out a month in advance. I asked how it was possible to book out a month in advance and be bumped. Not only that, upon check-in the front desk could have informed us of the change but it didn’t. If I had known that we weren’t going to get what we booked I would have made arrangements to stay someplace else. I’ve stayed at the cottages before. It is a long cold, muddy and sandy walk from the Grotto. That is why we booked a room as close to the pool as possible. The room we were put had multiple issues. The drapes couldn’t close all the way so we didn’t have privacy. We had to ask for binder clips to clip the drapes together. The shower didn’t drain and we had to turn off the shower intermittently in order to make sure the water didn’t overflow unto the bathroom floor. Being a spa, which the main selling point is a hot spring, you would figure that there would be clothes hooks to hang up the robes that were provided. Nope. No hooks... Going to Hot Springs is a luxury I enjoy. I’ve been to them all over the world. I would definitely not recommend staying at Two Bunch. Sad.
Overnattede 1 nat i december 2019

10/10 Fremragende

Erin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Angel was the best although the entire staff at this magical place gets an A for friendliness and effort. Everyone is patient and accommodating and wants to give you the best experience. Fell in love with the property, pools and the staff
Overnattede 2 nætter i december 2019

10/10 Fremragende

Curt

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
hot springs luxury!!
Love this place!! Access to the hot springs pools comes with the rooms and that alone is worth the price! They are open almost 24 hours a day and are wonderful to relax and read in. You can also order drinks to the pools which is lovely! The food is fresh and delicious. The grounds have recently been redone and look great! A gem of a hotel!
Overnattede 1 nat i oktober 2019

6/10 Okay

jong

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Meh..
Rooms were not ready until 5pm. At 5pm when I went back to the front desk, I asked why there was a delay and the answer I received was, "Everyone decided to come at the same time". Well, the rooms were supposed to be ready by 4pm for everyone. That was not an acceptable excuse. The next day, hot waters in the spa and in-room were not working throughout the whole resort. What is the point of coming to this resort if we cannot enjoy the "hot" springs? Valet system was horrible. Guests need to stand in the valet lot until someone comes, or if you personally have to walk and talk to someone in the office to request for a driver. I had to wait for 10 minutes, and other guests also waiting and I had to silently compete(?) to talk first to a valet person when he appeared. I saw many people complaining. However, all the employees were hopeless and not helpful. All they could say was sorry with insincerity. It just shows. Yeah. What can they do, right? Resort itself was beautiful. I wish there was more of the hot springs tub.
Overnattede 1 nat i december 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely blissful floating in the healing waters gazing at palm trees. Incredible chef. Fun wine and tea happy hour. Beautiful new landscaping with turtles in the pond!
Overnattede 4 nætter i december 2019

10/10 Fremragende

Sean L.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Amanda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2019

10/10 Fremragende

Jacquelyn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic!
Everything was amazing! From staff to facility to amazing foid
Overnattede 2 nætter i november 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2019

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i november 2019

8/10 Udmærket

taylor

Overnattede 1 nat i november 2019

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Heaven on earth!
We spent two nights and 1.5 days in this truly magical place! The hot spring pools are truly exceptional: super clean, scent-less, healing and relaxing. The grotto area with the pools has beautiful palm trees and the sound of flowing water permeates the air. The restaurant far exceeded our expectations for dinner and brunch! They offer pool-side service through their clever concierge readily available by text. Opportunities for improvement include making the rooms a bit warmer with throw rugs, a more streamlined check-in process with fewer disclaimers to initial (a bit tacky) and fresh painting of some of the common areas.
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i oktober 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2019

8/10 Udmærket

Julie

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i oktober 2019

8/10 Udmærket

Miki

Synes godt om: Service og personale, værelsets komfort
beautiful setting
We liked the resort a lot. It would have been better to have our car available at our casita. The food at the restaurant was good, but quite expensive. Best breakfast yogurt, I’ve Ever had. The shower fixtures were great in our room. The grounds and plants were lovely. It was a beautiful setting. I would like to go back and stay several days. We only had one night there.
Overnattede 1 nat i september 2019
Svar fra Front Desk den 20. okt. 2019
Thank you for the wonderful feedback. We are thrilled you enjoyed your visit and hope to assist you again in the near future.

10/10 Fremragende

Brooke, Woodland Hills Ca

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was well groomed and clean. We had a sense of peace our whole visit.
Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2019

8/10 Udmærket

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is excellent. However, the weather is too hot.
Overnattede 2 nætter i september 2019
Svar fra DM den 23. sep. 2019
Thank you for staying with us at Two Bunch Palms!

10/10 Fremragende

Alessandra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Relaxing Weekend
Really enjoyed this place, the stay was wonderful!
Overnattede 1 nat i september 2019
Svar fra TBP den 21. sep. 2019
We are glad you enjoyed your stay with us! We hope to see you again very soon.

8/10 Udmærket

Perry

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2019
Svar fra DM den 23. sep. 2019
Thank you for staying with us at Two Bunch Palms!