I walked in into the hotel around 4 pm Denver time , we requested to see the room first before checking in , because we have had a bad experience in the rooms before at hotels , she gave us the first room number 306 we went there to check it and it was occupied by people we just walked in and they were already laying in the beds what an awkward moment, we apologized and the man in the room sent us back down there as he was saying they checked him in 30 mins ago, we went back down to her I think we were assisted by a girl named Angelic maybe not for sure but she was the manager she said , anyhow we told her that the room is not empty and we need another empty room , she did call that person because she said no the room should be empty I said no there is someone in there , call them or go check , so she did call them and took their name if I m not mistaken their last name was Williamson or Wilson something like this , anyways she did call him and she asked him who gave him this room and investigated the situation, and then she just decided to give us another room that literally was a 45 mins waste of my time , and then she gave us room number 302 we entered the room , we had no light at the entrance , the sheets were dirty all gray and brown and dust on them , and the dust was covering the phone the night stands and the floor please see attached photos , she wasted 2 hours of my day , we have been driving for 9 hours and I am almost 5months pregnant, she won’t refund us our $
