4/10 Dårligt
Jamie
Rejste med familie
21. jul. 2025
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
While staying at the hyatt, we noticed black mold on one of the lamp shades. Our balcony door would not open and we had to have a maintenance come up. There are no stairs to go up only to go down and there are two elevators that are very small. you're constantly waiting for an elevator. They only had two luggage carts for over a hundred rooms. The parking was very tight and difficult to get out.So if you have a big vehicle, I would suggest not going there. The room appeared to be dirty when we got there. There was still a bobby pin in the bathroom, half under the sink.Like they didn't clean properly. Asked for more towels since we had a family of 5 and there was only 2 in our room and yeah. when housekeeping came to clean our room, and we were told that they were in the laundry. Not only did we get a knot get new towels, which is understandable. But she took the ones we did have hanging up. We said something to the front desk again about towels, and they said they still didn't have any. We again, said something to housekeeping later that night about towels, and we were told that they had to take care of the guests checking in first, and then they would worry about us. We stayed 42 nights and never received any new towels. The bar did not have a menu and never looked like it was open. Most of the snacks were empty that were for sale, and it was just a very disorganized hotel. Would not recommend especially for the price.
Jamie
Overnattede 2 nætter i juli 2025
