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Anmeldelser af Magnolia Hotel Dallas Downtown

4 out of 5
Magnolia Hotel Dallas Downtown
1401 Commerce St, Dallas, TX

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 1542 af i alt 3363 anmeldelser" "
Bedømmelse på 8 − Udmærket. 717 af i alt 3363 anmeldelser" "
Bedømmelse på 6 − Okay. 493 af i alt 3363 anmeldelser" "
Bedømmelse på 4 − Dårligt. 296 af i alt 3363 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 315 af i alt 3363 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lars

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Front Desk den 21. jul. 2022
We are so happy to see you enjoyed your stay! We look forward to welcoming you back soon!

10/10 Fremragende

Jose

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in San Antonio. Great breakfast . I will be back
Overnattede 1 nat i maj 2024

8/10 Udmærket

Diana Lee

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent location for downtown Dallas! Comfortable room and easy access to the valet. The staff was friendly and helpful.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Lanre

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Self parking was an option during booking but that was not true because only valet parking is available at the hotel.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Hugo

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed here for a week and it was a great experience. From checking in, to room service, bartenders and entertainment team all of them made our stay memorable. Good food at the restaurants but main buffet could of been better. Just not much of Mexican food options. I would definitely go back.
Overnattede 1 nat i februar 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Cheri, Magnolia

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location and beautiful architecture. Helpful staff.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Nathan

Forretningsrejsende
Synes ikke om: Faciliteter
Property is very dated, and lacks the general amenities normally associated with a 4 star hotel. Staff was great, but room decor/furniture is similar to a bad Best Western. No restaurant/bar. Location is great
Overnattede 3 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Lauren

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The Magnolia was gorgeous inside and out! Very Spacious and clean The front desk workers were just as gorgeous both men and women lol Valet were the sweetest and so helpful! Will be staying there every time I’m in Dallas!
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

James

Rejste med familie
Synes ikke om: Faciliteter
Dresser drawers couldn't open No drawers anywhere else to put clothes in. Front desk failed to give us wakeup call we requested so we could make it to the airport on time. No safe in room. Elevator problems on the weekend. Valet parking was excellent. No restaurant or bar inside hotel. Homeless people just outside hotel.
Overnattede 4 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Daniel

Synes ikke om: Faciliteter
The location is perfect for a trip to the Majestic and the delightful dining at the Monarch, but this hotel is undergoing renovations so it did not have a restaurant or bar available, though they were listed in the original description. The afternoon/night clerks are adequate but not very knowledgeable about the area and seem kind of “checked out” but it may have simply been an off night. There were several indigents sleeping in the car valet area which is not really safe for them or hotel guests but it may be that Dallas has limited capacity for the less advantaged, so could be the best of a bad lot. The room was fine, but it did not include an iron though curiously it did have an ironing board, so perhaps it had recently gone missing. Bed was ok and pillows were a bit squishy but serviceable enough. Nothing truly atrocious or gross, just not a very high end experience over all.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Stacy

Forretningsrejsende
Synes godt om: Rengøring
Very noisy street traffic. Elevators took forever.
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Julie

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring
There less than 24 hours but close to passport office which is what we were Dallas for. Hotel is older but clean. Staff was super attentive and friendly. Rooms were nice and cool. Bed very comfortable. Nice and spacious rooms. Only issue, couldn’t figure out the hot water in the shower in the morning. No time to worry about it. Overall, nice stay. Most affordable option in town for the night so felt it was worth it.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Carla, Killeen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority

2/10 Forfærdeligt

David, Fort Wayne

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel allowed itself to be completely double booked (turning away 190 booked guests according to them). They handled it extremely poorly, offering nothing in the way of help, and blamed services like Expedia. Cost me hours of hassle and much higher cost to book last minute with many hotels being sold out.
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

10/10 Fremragende

Stacy

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Love the vibe and cleanliness- staff was very nice and the valet is great. Loved being able to walk to many restaurants bars and shopping.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Brent

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

Christopher

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
MAGNOLIA HOTEL DALLAS canceled my reservation made through Expedia on my arrival since they were overbooked. This was my first time in Dallas and after 12 hours of travel and work. I made reservations (which t hey had) and I pre-paid. When I arrived they said that since I booked through Expedia, they cancelled my reservation. I could not find another hotel downtown and I had to spend over $300 on Ubers and stay at a 2 star hotel.
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 Dårligt

Management

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a walking distance from the Convention Centre
Overnattede 4 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 Okay

Alvaro, Coral Gables

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

Kemalettin

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Find some other hotel, but this! Rooms smell Marijuana, staff unprofessional, homelesses in hotel territory. No room services.
Overnattede 11 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

6/10 Okay

Brad

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The elevators didn’t work. The room was generally OK but a bit worn down for bedding and mattress
Overnattede 4 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

Lamuel

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel had no rooms available regardless of reservation
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

2/10 Forfærdeligt

Mohan, Canton

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
They did not honor Mr reservation. Said they had a computer glitch and said that they were double booked
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

2/10 Forfærdeligt

Daisuke, rancho palos verdes

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overbooked, I could not check in.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

8/10 Udmærket

Juan

Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Sean

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is falling apart. It’s a joke. Elevators don’t work. Staff is unresponsive
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Guadalupe

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Dårligt

Jacob

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Only one elevator working. Rooms need to be repaired . Bathroom vanity, AC, shower, and a smart tv would be something to look into. I understand price I paid is for the area I’m in. But would’ve definitely stayed somewhere nicer for less and would’ve been down to just spend the extra money to Uber to my destination in downtown.
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Veronica

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Dårligt

Julia

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The valet staff were exceptionally friendly and helpful. The front desk staff were decent. There were no exceptions for an early check in. The hotel had around 26 floors. The worst part of the stay was out of 7 elevators only one was working and there was a limit of 8 people. There was about 15-20 people waiting in line to use the elevator when I arrived. It took several trips before I was able to get to the 22nd floor. My room was clean, quiet and comfortable. It was a great location, walking distance from restaurants and the JFK memorial.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

Glenda

Rejste med familie
Synes ikke om: Faciliteter
Location is great. Requested four times for room to be cleaned, did not happen our entire 4-night stay. Front desk staff hung up the phone when I was following up on housekeeping. Our room had a kitchen, but barely any kitchen utensils. When I requested for silverware for 2 people, we were given 1 fork, 2 spoons, 1 bread knife--- all mismatched.
Overnattede 4 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Heidy

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The suites are amazing
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

Ruth

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Elevators not working. I booked my reservation through Expedia, I paid my reservation. Check in process very difficult. Herman tried to over charged me. After I checked out they tried to charged my card with a different amount. Called the property didn’t have an explanation.
Overnattede 2 nætter i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Margarita

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

anthony

Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Mike

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Homeless people right out door peeing on walls. Out of 8 elevators (1) worked for the whole hotel. Hour ride up and down. Tried to communicate with the front desk and said the elevator is not their problem.
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 Dårligt

jeremy

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Very friendly staff. We had a suite, which was a great layout and a good amount of space. Rooms themselves were a bit tired and could use updating. Great location across the street from AT&T Center and an easy walk to Kay Bailey Convention Center. Note that there are a significant amount of homeless people in the area.
Overnattede 4 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Niveen

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Area was super convenient and central to most parts of downtown. Could easily walk 10-15 minutes and even if we had to take a cab it was no more than 10 minutes to wherever we wanted to go. Lots of homeless people around innocent enough and used to it since we’re from NYC. Just didn’t really expect it lol. Rooms are a little outdated but the receptionist was really nice. Overall good stay.
Overnattede 3 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

2/10 Forfærdeligt

amanda

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beware if you leave an item behind they will steal it. I called immediately after exiting my room and turning in my keys upon realizing I left behind my sunglasses. They informed me there is an online form to fill out and that they found them and would ship them to me at my cost. I thought perfect filled everything out and paid for shipping. My tracking was never sent 2 weeks later I reached out. No response to me or the lost and found company they have. I called daily with no response the mailbox being full. I have worked in hospitality myself for years and never seen Service this bad. I have now spoken with 3 different managers and they all say they will call me back and never do. It has been a wildly frustrating experience to say the least. Beware before booking a stay here.
Svar fra Sophia Rodriguez den 20. maj 2024
We sincerely apologize for the any inconvenience this may have caused you. We are currently investigating the issue. We appreciate your business and your review and we look forward to hosting your next Dallas visit!

4/10 Dårligt

Jose Manuel

Ahora están pidiendo un deposito de 100 dólares por habitación
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Dårligt

Ruth

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The room was quite but the beds were rock hard
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

MARCOS

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Jamal

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
They don not honor their party bookings. I purchased a two bedroom suite and got a 1 bedroom room. Almost similar to a small studio. They told me third party bookings do not have access to their room inventory and they overbooked. If using third party, don’t go to this hotel.
Overnattede 4 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

6/10 Okay

Justin

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

4/10 Dårligt

Donna

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Needs renovation. No hand towels in bathroom. Bathroom floor had hair from previous customers
Overnattede 1 nat i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
We apologize your experience was not up to par with our hotel standard. I hope this does not deter your from coming back. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Clarence

Synes godt om: Faciliteter
Overnattede 5 nætter i april 2024
Svar fra Sophia Rodriguez den 21. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

10/10 Fremragende

Dean

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Katharine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Sophia Rodriguez den 21. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!

8/10 Udmærket

Todd

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice property in a great location.
Overnattede 1 nat i april 2024
Svar fra Sophia Rodriguez den 20. maj 2024
Thank you for taking the time to share your recent experience with us. We appreciate your business and your review and we look forward to hosting your next Dallas vacation!