We were looking for a fun and comfortable place to stay for a night on our road trip—something the teenagers would enjoy—and were initially really impressed. Courtney at check-in was fantastic: warm, helpful, and welcoming.
Unfortunately, our experience went downhill after that. When we returned from the pool, we walked into a room that was stuffy and had a strong musty smell. Both my friend and I are sensitive to mold, and we immediately noticed the air quality felt off. We both woke up the next morning with unbearable headaches and nausea, and even my teenage son felt unwell the entire car ride home.
At checkout, we learned that the air conditioning automatically shuts off whenever you leave the room. This policy is deeply concerning. Not only is it uncomfortable—especially in Texas summer heat—but it also creates a perfect environment for mold to grow in a humid, poorly ventilated space. Anyone with even basic knowledge of HVAC systems knows this isn’t a sustainable or healthy approach. It’s also less energy efficient long-term, as the system has to work twice as hard to cool the room down each time you return.
We returned to the room after dinner to find it hot and stuffy again, and even tried adjusting the AC in the middle of the night—only to be told later that all units are timed and preset.
I sincerely hope this policy is reconsidered. It poses a real health risk and made what should have been a fun overnight stop a very unpleasant experience
