Hoteller nær Crooked House

"Character property with refurbishment completed to a good standard without losing the properties style"

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"Great hotel great staff always"

"No WiFi signal at all. No lock to the door"

"Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years"

"Everything was ok"

"Hotellet var beskidt, gammelt og slidt, service niveauet utroligt lavt, personalet var uimødekommende og havde ikke styr på tingene, jeg byttede værelse 4 gange fordi det lugtede forfærdeligt af røg eller duftfrisker (selv efter gennemtræk i fem timer kunne jeg ikke få lugten fra duftfriskerem væk), man kunne vælge mellem brandvarmt eller iskoldt vand i badet og ved håndvasken. "

"It was amezing"

"Staff were rude, unco-operative, and the hotel was dirty. When we arrived, our relative had just been shouted at by two empolyees and threatened to be kicked out if he did not pay ASAP - problem being ´, that the room was paid in advance! When we approached the front desk with this experience, we were told i a rude way that there was nothing they could do. On top of this experience, we felt that when ordering a taxi, they didn't actually make the call - waiting 20 minutes for a taxi sunday...

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"Super fede værelser. God service"

"let at finde dertil, og tæt på byen lækker morgenmad"

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"Convenient location to Dudley Centre"