Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 328 af i alt 1000 anmeldelser" "
10 - Fremragende
328
Bedømmelse på 8 − Udmærket. 303 af i alt 1000 anmeldelser" "
8 - Udmærket
303
Bedømmelse på 6 − Okay. 188 af i alt 1000 anmeldelser" "
6 - Okay
188
Bedømmelse på 4 − Dårligt. 109 af i alt 1000 anmeldelser" "
4 - Dårligt
109
Bedømmelse på 2 − Forfærdeligt. 72 af i alt 1000 anmeldelser" "
2 - Forfærdeligt
72
7,8/10
Rengøring
7,8/10
Service og personale
6,8/10
Faciliteter
7,2/10
Overnatningsstedets tilstand og faciliteter
7,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Samantha
Rejste med partner
28. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My partner and I stayed here while we hiked the nearby trails. Pretty central to everything, which we really liked! The check-in process is at a kiosk in the lobby and someone checks you in via zoom. I didn't find it to be inconvenient at all. If you need assistance outside of that, there is someone available to come to the lobby as well. The mattress was a little hard but it's a clean place to stay and great for if you're just in the area for the good views and trails and need a place to shower/sleep.
Samantha
Overnattede 2 nætter i maj 2024
4/10 Dårligt
VAMSI
28. maj 2024
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
To begin with, there's no proper check-in at this motel, I had to talk to someone in a video to get checked in and this took way longer than needed. This hotel might think that it is a smart ass and saving on expense but it is very inconvenient to the customers. The AC is unclean, the toilet was moving. The breakfast is even more ridiculous and it is a muffin and granola cup. I don't know if it is the hotel or Expedia's mistake but it is better you don't advertise free breakfast, you are lying when you say you have free breakfast and it is some snacks rather than an actual breakfast.
VAMSI
Overnattede 1 nat i maj 2024
4/10 Dårligt
Ashley
Rejste med partner
27. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
All of our windows in the room were unlocked! This made me very uncomfortable especially when all the billboards coming into town are for trafficking and rape hotlines!
Also, even though there was a girl at the front desk, they make you do some weird tele- checkin on a monitor. I have no clue if the guy on the screen was in the back room or halfway across the world. He “printed” me out 2 room keys…only one worked. It was annoying how long the check in process took on this modern technology machine. Very unhelpful.
Ashley
Overnattede 1 nat i maj 2024
10/10 Fremragende
Alex
27. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alex
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Christopher
27. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Very clean, but strong cleaner smell we had to air out before being able to be in the room.
Christopher
Overnattede 1 nat i maj 2024
Svar fra Manager den 28. maj 2024
Hello Christopher,We appreciate your feedback on the cleanliness of our rooms. We will address the concern regarding the cleaner smell to ensure a more pleasant stay for our guests in the future.
6/10 Okay
Bryan
26. maj 2024
Our room was not ready when we got there and we got there at 3 PM. I was kind of upset. We had a wait a half hour plus to check in. You had to do it through kiosk and they had a person that was behind the desk that could’ve helped, but wasn’t.
Bryan
Overnattede 1 nat i maj 2024
Svar fra Manager den 27. maj 2024
Hello Bryan, We apologize for any inconvenience you experienced during check-in. Your feedback is valuable to us as we strive to enhance our guest experience. We will address this issue with our team to ensure a smoother process for future guests. Thank you for bringing this to our attention.
6/10 Okay
Heather
25. maj 2024
I appreciate how close this hotel is to S Beach and 2 restaurants on the harbor. There was constant pacing, back and forth, daily 0700-2000. One room also had a little yip yip dog. For the price and location, I’ll book it again in the future.
Heather
Overnattede 2 nætter i maj 2024
Svar fra Manager den 27. maj 2024
Hello Heather, We're delighted to hear that you appreciated our convenient location near S Beach and the harbor restaurants. Rest assured your feedback regarding noise disturbances has been noted for improvement. We look forward to welcoming you back on your future visits.
6/10 Okay
Agica
Rejste med familie, Rejste med kæledyr
24. maj 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
24 hour customer service was virtual.
Agica
Overnattede 1 nat i maj 2024
Svar fra Manager den 25. maj 2024
Hello Agica,We appreciate your feedback on our 24-hour virtual customer service. Our team strives to provide efficient assistance around the clock to meet all guest needs. If you have any further concerns, please reach out to our management team for assistance.
4/10 Dårligt
Cynthia
Rejste med partner, Rejste med kæledyr
24. maj 2024
Synes ikke om: Service og personale, faciliteter
Very strange check in via some sort of remotely operated video concierge.
Breakfast was more of a “snack” than anything. No protein at all, not even eggs or milk.
Area around the hotel was dead.
Mediocre accommodation at a mediocre price.
Cynthia
Overnattede 1 nat i maj 2024
Svar fra Manager den 24. maj 2024
Hello Cynthia,We're sorry to hear your check-in experience fell short of expectations, and your feedback on the breakfast variety is duly noted. For future visits, we recommend exploring nearby dining options for a wider selection. Your input helps us improve, thank you for sharing your thoughts.
10/10 Fremragende
Pat
24. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location, updated rooms, and great price, if I come back to Crescent City, I'm gonna stay here!
Pat
Overnattede 3 nætter i maj 2024
Svar fra Manager den 25. maj 2024
Hello Pat,We're thrilled to hear you enjoyed our prime location and updated rooms during your stay in Crescent City! It would be our pleasure to welcome you back whenever your travels bring you to the area again.
4/10 Dårligt
Sarah, Duxbury
23. maj 2024
This was a different experience staying at this motel I was called early the morning I was supposed to check in, asked if I was still coming and then was told I was going to be charged an additional $100 For a deposit. I made my reservations through Expedia So maybe there’s lack of communication between the motel and Expedia, but I was not Informed of a required deposit. The gentleman I spoke to then hung up and did not charge me anything until I showed up at the motel. When I arrived there was someone behind the glass wall and counter and when I said I was checking in I was told to check in with the kiosk. On the screen was a man at a desk. Very confusing since there’s a person 3 feet away from me behind a counter. I was charged my room amount and then I had to put my credit card back in the kiosk to pay an additional $100 to ensure I wouldn’t do any damage to the Hotel. I believe the usual procedure is to charge the credit card used to pay for the hotel to cover any damage to a hotel room if needed. The rooms are nice and the view is beautiful but dealing with a kiosk is so impersonal it really left a bad impression and I’m afraid I won’t be staying here again. I’m sure some people like this new modern tactic but I guess I’m old fashioned. It was not my cup of tea
Sarah
Overnattede 2 nætter i maj 2024
Svar fra Manager den 24. maj 2024
Hello Sarah,Thank you for sharing your experience with us. We apologize for any confusion with the deposit process. Our kiosk check-in system is designed to offer convenience to our guests. Your feedback is valuable to us, and we will take it into consideration to improve our services in the future. We appreciate you bringing this to our attention and hope to welcome you back for a better experience.
8/10 Udmærket
Brian
Rejste med familie
23. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/a
Brian
Overnattede 3 nætter i maj 2024
Svar fra Manager den 25. maj 2024
Hello Brian,We appreciate your feedback and regret to hear about your experience at our hotel. Your comments have been noted for future improvements. If you have any further concerns, please reach out to our management team directly. Thank you for taking the time to share your thoughts with us.
6/10 Okay
Jeff
23. maj 2024
Synes godt om: Rengøring
Kiosk check in failed, next door AC unit creates loud deep humming sound in my room.
Jeff
Overnattede 2 nætter i maj 2024
Svar fra Manager den 25. maj 2024
Hello Jeff,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will ensure it is shared with the relevant teams for their review. We hope you will consider giving us another opportunity to provide you with an improved experience in the future.
2/10 Forfærdeligt
Andrea, Baltimore
Rejste med familie, Rejste med kæledyr
22. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Check in was disorganized w a new digital virtual kiosk check system in timing out multiple times and needing help from a human who was also struggling with data lines to accept payment
It took over a half hour to get a room assignment and access card
Andrea
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Hello Andrea, We apologize for any inconvenience you experienced during the check-in process. We appreciate your feedback and will address this issue with our team for improvement. Thank you for bringing this to our attention.
10/10 Fremragende
HENRY, Doral
Rejste med familie
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Las habitaciones estan recién remodeladas y decoradas a la perfeccion. Cuando terminen de pontar el.edificio va a ser un hotel bellisimo
HENRY
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Hello HENRY,We are delighted to hear that you enjoyed our newly remodeled rooms and the perfect decor. The upcoming painting of the building will surely enhance the beauty of our hotel even further. Your feedback is greatly appreciated.
10/10 Fremragende
Paul
Rejste med partner
22. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is exceptionally clean. It is right on the ocean with a large window looking out on the ocean. The room included a gas fireplace, which was a plus it was large with a table and chairs at the window overall, it was a wonderful experience.
Paul
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Hello Paul, We are pleased to hear that you enjoyed the cleanliness and beautiful ocean view from your room, along with the cozy ambiance provided by the gas fireplace. Your positive feedback is greatly appreciated, and we hope to welcome you back for another wonderful experience in the future.
8/10 Udmærket
Caitlin
20. maj 2024
Caitlin
Overnattede 1 nat i maj 2024
Svar fra Manager den 23. maj 2024
Hello Caitlin, We appreciate you choosing to stay with us! If you have any suggestions on how we could have made your experience even better, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another enjoyable stay!
10/10 Fremragende
Sherri
Rejste med familie
20. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ocean is short walking distance, viewable on SouthEast rooms mainly. Very clean! Ice on both floors levels! Low water pressure, so toilet wasn’t flushing strongly…edge of town, but by the fuel/shopping! Cheap pricing, so we were surprised to get nice fridge and microwave, and nice, tidy, and roominess!
Sherri
Overnattede 1 nat i maj 2024
Svar fra Manager den 22. maj 2024
Hello Sherri,We appreciate your detailed feedback on your recent stay. We are glad you enjoyed the proximity to the ocean and the cleanliness of our hotel. It's great to hear you found our amenities useful. Should you have any further comments or concerns, feel free to reach out to our management team directly for assistance.
4/10 Dårligt
December
Rejste med familie, Rejste med kæledyr
20. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The ocean view we got was a parking lot view. It was very disappointing.
They have this virtual front desk machine thing that is very confusing to use for check in even though they have a lady at the front desk who isnt there to help.
We were disappointed that we had a family and wanted our rooms together. We asked ahead of time. We asked at check in again and checked in early. Even though there were few guests who had checked in, they still wouldnt grant us rooms together. We ended up next to a bunch of kids who were unsupervised who also werent next to their families. It was crazy.
The beds are very hard. I woke with back pain as did my daughter who is too young to have back pain. Both rooms had bad beds. We wont stay here again. There are definitely better hotels in the area.
December
Overnattede 2 nætter i maj 2024
Svar fra Manager den 22. maj 2024
Hello December, We apologize for the disappointment with the room view and the challenges you experienced during your stay. Your feedback on the check-in process and room allocation has been noted for improvement. Regarding the beds, we appreciate your insight and will review this issue. We regret your stay did not meet your expectations and recommend reaching out to our management directly for further assistance. Thank you for sharing your thoughts with us.
6/10 Okay
Richard
Rejste med familie
19. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Positive: Adjacent to the beach. Excellent dining very close by. Convenient location.
Negative: The room was in questionable condition. Paint on the walls was peeling. Had a difficult time closing curtains for privacy. Some of the appliances: micro-wave, TV and fridge were covered with old hand/finger prints. The flooring, although new and clean, was cheap and very "slick & slippery".
Richard
Overnattede 1 nat i maj 2024
Svar fra Manager den 22. maj 2024
Hello Richard, We appreciate your feedback and are pleased to hear you enjoyed the beach proximity and nearby dining options. Your comments regarding the room condition have been duly noted for further review and improvement. Your input is invaluable to us as we strive to enhance the guest experience.
6/10 Okay
Tricia
Rejste med partner, Rejste med kæledyr
19. maj 2024
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location for our road trip, but check in was done on Kiosk with a live agent on FaceTime from the Philippines, so that was definitely weird and didn’t see a you who actually worked there.also the bed was not comfortable at all and it was very hard! Needs some new beds!
Tricia
Overnattede 2 nætter i maj 2024
Svar fra Manager den 21. maj 2024
Hello Tricia, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused during the check-in process. Our team values your input regarding the comfort of our beds, and we will take it into consideration for future improvements. We hope you had an otherwise enjoyable stay with us and look forward to welcoming you back.
4/10 Dårligt
Cindy
Rejste med partner
18. maj 2024
Check in was automated and I didn’t enjoy the experience. Curtains were shredded and falling apart. Ceiling was damaged. Front of the jetted tub was falling off and the jets didn’t work. Hair in the drain cover and a towel was stained . Tub was nice and big. Bed shed were worn .
Cindy
Overnattede 1 nat i maj 2024
Svar fra Manager den 22. maj 2024
Hello Cindy, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. Rest assured that we will address these concerns with the relevant departments for further improvement. Thank you for highlighting the positive aspect of your experience with the tub, and we hope to welcome you back for an enhanced stay in the future.
8/10 Udmærket
Dennis
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The kiosk-only check-in is an awkward process and time consuming if there is a line. The "grab and go" breakfast is a joke: granola bars, pre-packaged mini muffins, the decaf coffee container was empty, and there is nowhere to sit. The rooms are basic and without the ocean view there are no redeeming values. I will select another hotel if I visit again.
Dennis
Overnattede 1 nat i maj 2024
Svar fra Manager den 20. maj 2024
Hello Dennis,We apologize for any inconvenience you experienced during check-in and breakfast service. Your feedback is valuable and will be shared with our team for improvement. We appreciate your comments on the room amenities and thank you for considering us in the future.
4/10 Dårligt
Amber
Rejste med partner
16. maj 2024
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
The property is well cared for but vacant of humans. The covid style checkin is extremely unwelcoming and borderline frustrating-feels simular to checking into a flight- including scanning my own passport. No presence or signs of life the entire time we stayed. Morning was bad cold coffee and prepackaged muffins thats it. Im fine with feeling unwelcomed but you cant get a extra towel or anything here.
Amber
Overnattede 1 nat i maj 2024
Svar fra Manager den 18. maj 2024
Hello Amber,We're sorry to hear about your experience. We appreciate your feedback and will take it into consideration for further improvements. Please feel free to reach out to our management for any future concerns or inquiries you may have.
6/10 Okay
Clair
Rejste med partner
15. maj 2024
Synes godt om: Service og personale
Overall average. Check in through kiosk was fine but took a little longer than I would expect. Our room was recently redone but still was a little shabby. There were a few bugs in our bathroom by the second day. Otherwise it was okay. About what I’d expect from a hotel in the middle of nowhere.
Clair
Overnattede 2 nætter i maj 2024
Svar fra Manager den 17. maj 2024
Hello Clair, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 Udmærket
Michael, The Dalles
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really liked the pet-friendly room. It was excellent. What we missed was a pet-friendly place for taking the pet to pogo potty. We carried our own pee pads, but there were no poop bags outdoors that we could find.
Michael
Overnattede 1 nat i maj 2024
Svar fra Manager den 17. maj 2024
Hello Michael,We are delighted to hear you enjoyed our pet-friendly room during your stay. Your feedback regarding the outdoor pet amenities is valuable to us for future improvements. We appreciate you bringing this to our attention and will share it with our team.
10/10 Fremragende
Amirul
Rejste med partner
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very happy with the room for the value. It was very clean, not musty smelling, comfortable bed, plenty of space with the ocean out your window. If i had an actual complaint, it would be for them to do some updated beautification on the outside, maybe a nice area in the back to sit and enjoy the ocean view. Over all we had a good nights rest in a comfortable environment.
Amirul
Overnattede 1 nat i maj 2024
Svar fra Manager den 17. maj 2024
Hello Amirul, We're thrilled to hear you enjoyed your stay with us and found the room comfortable and clean. Your feedback about the outdoor areas and ocean view is duly noted for consideration. Our team is pleased you had a good night's rest in our cozy environment. Thank you for sharing your experience with us.
8/10 Udmærket
Charles
Rejste med familie
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only complaint was the breakfast. It was a grab and go, in other words granola bars, small muffin, apples and oranges.
Charles
Overnattede 1 nat i maj 2024
Svar fra Manager den 15. maj 2024
Hello Charles, We value your feedback on the breakfast offerings and will share your input with our team for consideration in future improvements. We appreciate your insights on our grab-and-go options and aim to provide a variety of choices for our guests in the future.
10/10 Fremragende
joni
13. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay. My fourth time here. I love it
joni
Overnattede 2 nætter i maj 2024
Svar fra Manager den 17. maj 2024
Hello joni,We're delighted to hear that you had a pleasant stay and that you are a returning guest. Your loyalty is truly appreciated, and we can't wait to welcome you back for the fifth time!
8/10 Udmærket
Kristal
13. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kristal
Overnattede 2 nætter i maj 2024
Svar fra Manager den 15. maj 2024
Hello Kristal, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
6/10 Okay
Jeanine
Rejste med partner
10. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring
Great view of the beach and the walker. The hotel is within walking place to a few good restaurants.
The bedsheets and the bathroom were a little dirty.
Overall, not bad for the price.
Jeanine
Overnattede 1 nat i maj 2024
Svar fra Manager den 11. maj 2024
Hello Jeanine,Thank you for sharing your feedback with us. We're glad you enjoyed the beautiful view and the convenient location of our hotel. We appreciate your comments regarding the cleanliness, which we will share with our housekeeping team for review and improvement. Your overall satisfaction with the value is important to us.
8/10 Udmærket
Amy
Rejste med partner
9. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Convenient.
Amy
Overnattede 1 nat i april 2024
Svar fra Manager den 10. maj 2024
Hello Amy,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please do not hesitate to reach out to our management team. Your satisfaction is important to us and we hope to welcome you back in the future.
4/10 Dårligt
Emma
9. maj 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room had to be the smelliest most rancid motel room I’ve ever smelled. The smell of whatever cleaning products or air fresheners they tried using to mask the odor was intoxicating, and did little to solve the problem.
Emma
Overnattede 1 nat i april 2024
Svar fra Manager den 10. maj 2024
Hello Emma, We regret to hear about your recent experience at our hotel. We appreciate your feedback and will address the issue with our housekeeping team for improvement. Thank you for bringing this to our attention.
4/10 Dårligt
Marilu
Rejste med familie og småbørn
8. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
There is no breakfast included. If you are looking for breakfast included this hotel does not provide breakfast like others.
Marilu
Overnattede 1 nat i maj 2024
Svar fra Manager den 10. maj 2024
Hello Marilu, We appreciate your feedback on our breakfast offerings, and we will share your comments with our team for future considerations. We recommend guests inquire about our meal options before booking their stay to ensure their expectations are met.
10/10 Fremragende
Keith
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exceptional good value for money the staff are all excellent
Keith
Overnattede 4 nætter i maj 2024
Svar fra Manager den 10. maj 2024
Hello Keith,We are delighted that you found value for your money and appreciated our excellent staff. Your satisfaction is our top priority.
8/10 Udmærket
Corrinne
Rejste med familie, Rejste med familie og småbørn
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room looked right out onto the beach. The room was comfortable and clean, also a great perk that it is pet-friendly. The breakfast was very basic and mostly just sweets. The check in experience was different than I’d experienced before with a mobile kiosk in the lobby but it was actually very efficient.
Corrinne
Overnattede 2 nætter i maj 2024
Svar fra Manager den 6. maj 2024
Hello Corrinne,We're pleased to hear you enjoyed our beachfront location and found your room comfortable and clean. We appreciate your feedback regarding our pet-friendly policy and efficient check-in process. Our breakfast offerings are designed to cater to various tastes and preferences. We value your input to enhance our guests' experiences further.
8/10 Udmærket
Jane
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jane
Overnattede 2 nætter i maj 2024
Svar fra Manager den 8. maj 2024
Hello Jane, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
2/10 Forfærdeligt
Steven
Rejste med familie, Rejste i en gruppe
5. maj 2024
Synes ikke om: Faciliteter
Moldy rooms that leak, an no one works there it’s all call center people
Steven
Overnattede 2 nætter i maj 2024
Svar fra Manager den 6. maj 2024
Hello Steven,We take all feedback seriously and will address your concerns with the team responsible. Your experience does not reflect our high service standards, and we apologize for any inconvenience caused during your stay. We appreciate you bringing these issues to our attention for continuous improvement purposes.
10/10 Fremragende
Leif
5. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Leif
Overnattede 1 nat i maj 2024
Svar fra Manager den 8. maj 2024
Hello Leif,We are happy to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another enjoyable visit!
6/10 Okay
Trinidad
3. maj 2024
Synes godt om: Service og personale
Trinidad
Overnattede 1 nat i maj 2024
Svar fra Manager den 4. maj 2024
Hello Trinidad,We appreciate you choosing our hotel for your stay. If you have any specific feedback to share, please don't hesitate to reach out to us so we can address any concerns you may have. We hope to welcome you back in the future.
10/10 Fremragende
Charles
2. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This motel was quiet and very convenient to everything from restaurants to the area beaches. We were impressed with the room, as it was nicely updated and very clean!
Charles
Overnattede 3 nætter i april 2024
Svar fra Manager den 4. maj 2024
Hello Charles,We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's fantastic that you found your room to be updated and clean! Your comfort and satisfaction are important to us, and we're thrilled that we met your expectations during your visit.
4/10 Dårligt
Paul
1. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Although the room was clean it smelt like wet dog. Net curtain was hanging off the track so we had to shut the curtains as soon as we got there. Check in/out was all done via a computer terminal with a guy on screen so no one actually on site. Grab and go breakfast was poor. Do not recommend and would never return.
Paul
Overnattede 1 nat i april 2024
Svar fra Manager den 4. maj 2024
Hello Paul, Thank you for sharing your experience with us. We appreciate your feedback and will address the concerns you have raised to improve our services. Our team strives to provide a comfortable stay for all guests, and we regret if we fell short in any way. We value your input and hope to have the opportunity to better serve you in the future.
4/10 Dårligt
Mike
30. apr. 2024
Ditch the kiosk check in and put a person as your first contact. The grab and go breakfast needs a much better muffin option.
Mike
Overnattede 1 nat i april 2024
Svar fra Manager den 2. maj 2024
Hello Mike, We appreciate your feedback on the check-in process and breakfast offerings, we will share your suggestions with the team for their review and consideration. If you have any further comments or concerns, please feel free to reach out to our management team directly.
10/10 Fremragende
Shauna
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The host was very nice. Great spot overlooking the ocean. Family had enough room in the two bedroom.
Shauna
Overnattede 1 nat i marts 2024
Svar fra Manager den 1. maj 2024
Hello Shauna,We're glad you enjoyed the ocean view and found the two-bedroom spacious for your family. Your positive feedback on our host is appreciated. Thank you for sharing your experience with us.
10/10 Fremragende
Merav
28. apr. 2024
Merav
Overnattede 1 nat i april 2024
Svar fra Manager den 19. maj 2024
Hello Merav,Thank you for staying with us! We are delighted to hear that you had an amazing experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!
10/10 Fremragende
Clarissa
Rejste med familie og småbørn
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location
Clarissa
Overnattede 1 nat i april 2024
Svar fra Manager den 30. apr. 2024
Hello Clarissa,We're delighted you appreciated our hotel's prime location. If you have any further feedback or queries, please feel free to contact us.
8/10 Udmærket
Mina
Rejste med partner, Rejste med kæledyr
27. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Like the location for Jedediah National park and near the beach and the property had Tesla chargers on site but the back of the property is RV parking not sure how noisy will but when we was there is was close
Mina
Overnattede 2 nætter i april 2024
Svar fra Manager den 30. apr. 2024
Hello Mina,We are pleased to hear that you appreciated our convenient location near Jedediah Smith Redwoods State Park and the beach, as well as our Tesla chargers on site. We understand your concern about the RV parking area and apologize for any inconvenience caused during your stay. Your feedback is valuable to us as we strive to improve our guests' experiences.
4/10 Dårligt
Laura
Rejste med familie, Rejste med kæledyr
27. apr. 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was run down and felt unsafe. No front desk person at check in. Had to use a hokey computer. As soon as I opened the door to my room I was hit in the face with a noxious toxic oder that sent me into an asthma attack. I called Expedia and checked out.
Laura
Overnattede 1 nat i april 2024
Svar fra Manager den 30. apr. 2024
Hello Laura,We apologize for any inconvenience you experienced during your stay. Your feedback regarding the condition of the property and your room is concerning and will be shared with the appropriate teams for further review and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team directly.
4/10 Dårligt
Nick
Rejste med familie og småbørn
27. apr. 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The virtual assistant check-in/check-out process is extremely weird considering there was someone at the front desk.
The rooms like fantastic in the photos and in person on the surface, but if you spend any time in there you will quickly see that the floors aren't regularly cleaned and many fixtures in the rooms are loose and in the process of breaking. One of the two curtains was missing a curtain rod so I had to stretch and pull the curtain close by hand.
The weirdest thing was someone with a clipboard knocked on my door at 9:30am to ask when I was leaving. Checkout is at 11am, so I don't understand what this was all about and it made me feel very unwelcomed.
Nick
Overnattede 1 nat i april 2024
Svar fra Manager den 30. apr. 2024
Hello Nick,Thank you for sharing your feedback with us. We appreciate your comments and will address them with the relevant departments for improvement purposes. We strive to enhance our guests' experiences and regret any inconveniences that you may have encountered during your stay. Please feel free to reach out to our management team for any further assistance you may require.
10/10 Fremragende
shinong
26. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
shinong
Overnattede 2 nætter i april 2024
Svar fra Manager den 28. apr. 2024
Hello shinong,We are delighted to hear that you enjoyed your stay with us! Please feel free to reach out if you have any further comments or suggestions.