Hoteller nær Cocks Moors Woods Leisure Centre

"Brilliant venue, plenty of parking, friendly and welcoming staff, nice, simple,clean rooms - comfy beds and great shower. Cannot recommend enough. "

"Clean room, helpful staff, happy days"

"All good"

"I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

"Clean, well equipped, clearly explained key access. But very bad sound insulation. I could hear the person in the room breathe (not even snore!) as if they were in my room. From the room above, you could also hear every single footstep very loudly. Bring ear plugs!"

"Great location , ample parking , clean hotel and rooms. Staff is very courteous and helpful. Good choice for breakfast. Would definitely stay again"

"Hotellet var beskidt, gammelt og slidt, service niveauet utroligt lavt, personalet var uimødekommende og havde ikke styr på tingene, jeg byttede værelse 4 gange fordi det lugtede forfærdeligt af røg eller duftfrisker (selv efter gennemtræk i fem timer kunne jeg ikke få lugten fra duftfriskerem væk), man kunne vælge mellem brandvarmt eller iskoldt vand i badet og ved håndvasken. "

"Staff were rude, unco-operative, and the hotel was dirty. When we arrived, our relative had just been shouted at by two empolyees and threatened to be kicked out if he did not pay ASAP - problem being ´, that the room was paid in advance! When we approached the front desk with this experience, we were told i a rude way that there was nothing they could do. On top of this experience, we felt that when ordering a taxi, they didn't actually make the call - waiting 20 minutes for a taxi sunday...

"Very dirty and on my first night in the property the guest in the room next to my room were noisy all night."

"Et dejligt lille hotel, tæt på Birmingham Universitet. Lækre rum som er nyistandsatte med pæne møbler og en god seng. Roligt og rent. Venligt og hjælpsomt personale. Nemt at komme med bus og tog ind til city og videre til lufthavnen. Te og kaffe på værelset. Morgenmad kan tilkøbes. "

"The check in was chaotic, I.e. no room number or lockbox instruction until after check in time, then no key in the lockbox and no telephone number to call to discover what to do next. "

"The young lady that checked me in and sorted everything out was great. Nadia I believe. "