Hoteller nær Classic Amphitheatre at Strawberry Hill

"The current average rating is way too high. This place is unremarkable, pictures on the site are unrepresentative and service is horrible. 1) service: This hotel is in the gold hotel.com rewards program. As gold members we should therefore be offered both a free drink and a complimentary upgrade if available. On this particular day the hotel was mostly empty. Upon check-in the person at the front desk entirely refused to provide either rewards although acknowledging that it was clearly stated...

"Der var en god atmosfære, venlige og glade i receptionen, altid hjælpsomme og morgenmaden var rigtig god."

"Parking lot was good easy to get into and out of. Had a few troubles with room keys in elevator but front desk fixed problem.breakfast was good quiet syay."

"Too many fire alarms. My 5 year old thought there would be a fire in the night."

"Plenty of shops nearby, beautiful location, room was very comfortable, clean and cool. Only issue i had was coffee maker did not work and the breakfast did not come with the room without an additional charge. Other than that was a great stay."

"The room was very spacious and equipped with a full size fridge and sink for a family of 4 with kids. Valet was available and were prompt with our vehicle when needed. Our stay was excellent for the weekend."

"Very nice hotel"

"Silly and unprofessional check in. Very slow "

"Nice"

"The pool was closed for repairs, which was the primary reason we chose this hotel. The room smelled like urine but did improve once we turned on the air conditioning. They gave us a handicapped accessible room (which we didnt need) and the adjustable shower head would not stay up. There was no exhaust fan in the bathroom so it was smelly and musty after use. The staff was great. "

"We chose this hotel due to its proximity to relatives we were visiting. The staff was competent, our room quiet and comfortable, and the breakfast was good (albeit lacking in healthy options). One hassle worth noting was one of the two elevators for the 8-story hotel was non-functional during our three night stay. This proved to be a major inconvenience at during the morning hours when guests were trying to get to breakfast, return from breakfast, and/or leave. Wait time for an elevator was ten...

"This room was extremely clean. The staff was fantastic. There was plenty of parking as well. "

"Great location for exploring downtown Richmond and Shockoe Bottom. Comfy bed. New and fresh and clean. Great breakfast room. "