Hoteller nær Cinemark North McKinney

"Excellent customer service"

"Housekeeping woke us up at 8 AM talking in the hallway yet our room was never cleaned. "

"The room was nice and clean. A quiet environment. Staff super friendly. They notified me I had left my tablet in my room. Thank you. "

"Place was quiet and convenient. Had a short stay but was comfortable. If you are sensitive, their cleaning products are pretty strong. It’s hard to air out your room due to windows that don’t open so I had to prop my door for a bit. "

"The sink didn't drain for about an hour. The toilet didn't flush well. The floor was nasty. The staff were on their cell phones, in pajamas and not very attentive. The outside was VERY trashy and ghetto. Inside the room looked nice outside of everything else and the queen bed was comfortable. Overall, I will NOT be back. Nor would i suggest it to ANYONE. It was a last minute choice as i was passing through and needed somewhere to sleep. I learned my lesson. "

"I had to change rooms because the bathroom light in the first room was broken. The second room was absolutely disgusting. There was food smeared on the walls, suspicious stains on the bedding, items left behind from the person before me so I know they didn’t clean. There was a dead bug on the sink. The fridge was disgusting and had food residue in it and so did the microwave which was also emitting a horrible stench. The whole entire hotel is humid and musty and smells awful. I left within an...

"Great oeople"

"Free parking nearby. Close to all of downtown. Rooms were nice. Shower water pressure was phenomenal. Only downside was having to ask for a mini-fridge. "

"Worked perfectly for our needs "

"Everything was great"

"Room was great, spacious, and clean. The housekeeping staff (especially Isabella) was superb and very friendly. The front desk staff was not great. Whenever we had questions or asked for items for our room, it was either answered with an attitude or a roll of the eye. The pool was freezing and apparently we were supposed to tell the staff 4 hours prior that we wanted to use it so it would be warm enough to use. The key cards do not work properly for the pool or fitness center. There's a little...

"Parking was easy. Staff was nice. Rooms were clean and I liked the walk in closet."

"Koldt"

"We stayed two nights in a Jr. Suite, and it was lovely. Spacious and quiet, even though we were close to the elevator. We were pleased overall with our stay and also added on the breakfast buffet which was nice. "

"Excellent "