Hoteller i Ciénaga Alta

"Comodidad y el trato del personal"

"35 dollars for check-in a hour before 4.00 That a log"

"Todo limpio y muy lindo. Un ambiente super relajante."

"Not at all what I remembered from staying here years ago. Service is very poor. Food is average. Hotel public areas need a lot of TLC. For what we payed, I don’t believe it is worth it."

"Great place to s"

"Las Casitas at El Conquistador is an amazing place to stay! You have access to just about 6 pools, a private island accessible via ferry, excellent restaurants, and a friendly and accommodating staff. Highly recommend staying here!"

"We stayed at the royal sonesta July 2026 for 5 days. The whole duration of the stay they had elevator problems. I have mobility issues and we reserved an ocean view room which was on the 16th floor. The 3rd day of our stay we had to leave early for an excursion and we had to come down the stairs 16 flights because the elevators were not working. Later that day waiting for the elevators to go up took so long and the elevator cars were so packed . Our phone in the room was not working either we...

"Good stay"

"Dejligt hotel med super lækker pool område. Værelserne virker gamle og slidt og minder ikke om et 5 stjernet luksus hotel. God service "

"Slidt og ikke særlig hyggeligt. For dyrt. "

"Super lækkert hotel og god beliggenhed"

"The experience was not suitable for people with disabilities. Unfortunately, the lack of clear information and guidance led me to book with a different impression of what to expect. I recommend providing more detailed and specific descriptions of the distances to the amenities and the overall accessibility so future guests can make informed decisions and avoid disappointment."

"Room and view was amazing. Will definitely stay again."

"The property was very nice and staff was really helpful. I had an incident with a portable carbon monoxide that went off in the middle of the night. The security guard and front desk agent came right away and figured it out I had faulty batteries on my device. They reassured me CO levels were not present and explained how is monitored. Marangeli, Stephanie and others at Trova restaurant were very polite and pleasant. Now. I have to say the bathrooms on room 17 and 19 needs upgrading. Tubs are...

"Our stay and the staff was great. My wife and I celebrated our 20 year anniversary there and staff/coordinator made it special for us. Will definitely stay again."

"Close to the beach."

"The property was clean and neat. However, I was not provided with the room that I paid for online. I was provided with a very small room on the lower level with no balcony or windows. When I informed the front desk of the error, I was informed that no other rooms were available since they were sold out. Since I was in Puerto Rico for a family emergency, I was stuck with whatever room they decided to give me. In addition, their vending machine requires the download of an app to purchase drinks/...