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Anmeldelser af Bella Donna Hotel

3 out of 5
Bella Donna Hotel
st. Bucuresti 9, Chisinau

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 9 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 28 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 60 anmeldelser" "

7,4/10

Rengøring

7,4/10

Service og personale

9,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

4/10 Dårligt

Ole

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En blandet oplevelse
Vi har rejst meget og er ikke sarte, men det her var en noget blandet oplevelse. Rengøring under al kritik - nogle dage måtte vi selv bede om det. Morgenmaden var kedelig. Nogle gange manglede der f.eks. ost - værten sagde bare "njet", og dagen efter var der stadig ingen ost. Badeværelsesglassene blev overhovedet ikke vasket op, så ind imellem var det en "gør det selv" oplevelse.Engelskkundskaber hos personalet i receptionen var ikke altid optimale. Men sengene var komfortable, og selve placeringen af hotellet i var perfekt i forhold til byen.
Overnattede 8 nætter i maj 2019

4/10 Dårligt

Per

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019

4/10 Dårligt

michael, Svendborg.

Synes godt om: Rengøring
Synes ikke om: Service og personale
Mange problemer på så kort tid.
Sødt lille hotel son ikke ser ud af så meget ude fra. Ganske pænt og rent. Ingen elevator. Trapper som kan være besværlige for gangbesværet og svagtseende. Meget trafik og konstant udrykningskøretøjer, på en forholdsvis lille vej. Hjemmefra fik jeg oplyst en pris pr. nat til 599 Mdl, men måtte betale 728 Mdl. Morgenmad fik jeg oplyst kostede 5 US $. Værelset på 1 sal, var lille, rent og pænt med en god seng. Med et kæmpe spejl for senge gavlen. Nogle små irritations ting. Badeværelset: Wc hyller efter skyl, indtil det er fyldt. Ingen holder til toiletpapir. Varm og koldt vand er ombytte i henholdsvis håndvask og bruser. Svær at regulere. Ingen sæbe eller shampoo. Håndklæde måtte jeg selv hente i receptionen. Døren kunne ikke lukkes. Det samme gælder døren til den beskedende altan, med begrænset udsigt, som var meget besværlig at lukke. Efter en tur i byen inc. middag, blev jeg forvist en regning pålydende 35 Mdl. Som jeg ikke ville betale, da jeg ikke vidste hvad den indeholdt. Til gængæld lå der en besked på mit værelse, at morgenmaden var incl. ganske som Hotel.com havde oplyst. Morgenmaden var ok. uden at være prangende. I receptionen fik jeg besked om at den forelagte regning var for en øl, som jeg skulle have købt. Hvilket jeg nægtede, idet samme blev det ændret da det viste sig at det var en anden gæst som havde købt øllen. Venligt personale, bestående af mange unge piger.

2/10 Forfærdeligt

Hoda

Overnattede 4 nætter i maj 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020

4/10 Dårligt

Marco Antonio

Synes godt om: Rengøring
Synes ikke om: Service og personale
Aún me deben el vuelto.
No se puede pagar desde la página, ni con tarjeta en el hotel. Tuve que pagar con efectivo , al momento de pagar no tenía vuelto, me quedaron de d at al día siguiente ( lo cual no ocurrió). La persona no es la misma . No manejan el idioma inglés. Demasiado ruidoso. Lo pedí con desayuno, no estaban al tanto , tuvieron que ir a comprar y cocinar, perdí más de 1 hora. Algunos servicios del hotel no están disponible.
Overnattede 1 nat i februar 2020

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Could be much better.
Ariived and waited ten minutes for someone to check me in. Then they couldn't initially find my reservation. The breakfast was not great the first day tea and a croissant that wasn't very good. Then the second day it was eggs and ham. Back to croissant for third day. The housekeeping was here are more towels and soap. Location is OK. Can get off bus 30 from bus and walk 5 minutes. Grocery store nearby. 15 minute walk to Mall Dova. Buses are inexpensive 2 or 3 per trip.
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property within walking distance of the downtown area, parks and the train station (all within 15-20 minutes). Really good internet too.
Overnattede 2 nætter i juni 2019

8/10 Udmærket

Olav

Overnattede 4 nætter i juni 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
No one comes to clean the room no dustbin in the room after asking them many times but no one provided any dustbin
Overnattede 2 nætter i april 2019

8/10 Udmærket

Imran

Synes godt om: Rengøring, service og personale, værelsets komfort
Bella Donna Hotel, chisinau
friendly staff, location was good too, good value for money, English can be a challenge but most staff could manage in English. room was spacious.
Overnattede 2 nætter i februar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice!
Overnattede 1 nat i februar 2019

8/10 Udmærket

Jacek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Przyzwoity hotel w dobrej cenie
Krótki wyjazd, potrzebowałem w miarę taniego, ale przyzwoitego hotelu. Bella Donna spełnił te oczekiwania. To niewielki hotel, ale w miarę przytulny i dobrze prowadzony. Minusem są śniadania, które są serwowane na zamówienie i dopiero od ósmej. Pokoje czyste, z tv i internetem. Okolica dość ruchliwa. Ogólnie polecam na kilkudniowe pobyty..
Overnattede 2 nætter i februar 2019

4/10 Dårligt

Charles

Synes godt om: Rengøring
Synes ikke om: Service og personale
Not a good place to stay
The hotel advertises that it has a restaurant, but the restaurant is closed. It advertises that it has an airport shuttle, but it doesn't. It has not place to park and is located on a narrow street. The buildings on each side are in bad condition. The rooms are on the second floor but there is no elevator, just a narrow stair way. The beds have old, spring mattresses and are not too comfortable. The only amenity in the rooms are small refrigerators and a small TV. There is a public WiFi but it is weak. The receptionists do not speak English. I would not recommend staying there unless prices is important.
Overnattede 2 nætter i november 2018

2/10 Forfærdeligt

Natalia

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Не надо здесь останавливаться.
Отель отказал предоставлении одного из двух номеров,которые ранее подтвердил по электронному бронированию,мотивируя переполненностью отеля.Однако,утром на завтраке вместо шведского стола была скудная яичница,т.к.шведский стол готовится от 5 человек и более.Такой нонсенс просонал объяснить не мог.
Overnattede 1 nat i oktober 2018

8/10 Udmærket

William

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i august 2018

8/10 Udmærket

William

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
No me limpiaron la habitación
Overnattede 2 nætter i august 2018

10/10 Fremragende

angela, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2018

8/10 Udmærket

Joakim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place, friendly staff!
Good location, close to the city center and to some of the city’s beautiful parks, walking distance to the train station and the central bus station. Hotel staff was very helpful and friendly. I’d stay there again if I was going back to Chisinau.
Overnattede 1 nat i august 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mauvaise expérience...
Arrivé à l'hôtel, la chambre réservée (et confirmée quelque jours avant) avait été donnée à une autre personne. Nous nous sommes retrouvés à la rue le soir, sans autre excuses que "sorry" …. Un grand merci à l'hôtel Chisinau pour sa compréhension et son accueil
Overnattede 4 nætter i juli 2018

8/10 Udmærket

charles

Synes godt om: Værelsets komfort
Good location
Was an ok hotel with a five minute walk to the centre. Would stay again
Overnattede 2 nætter i juni 2018

6/10 Okay

Max, Treviso

Synes godt om: Rengøring, service og personale
Pulito e personale gradevole
Hotel e camera puliti, personale giovane e gradevole. Per gli standard "europei" 3 stelle sono troppe .... ma per qualità in rapporto al prezzo pagato non mi è parso male.
Overnattede 1 nat i december 2017

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Nice Cozy Hotel
Very nice cozy hotel with a very good location close to the heart and most visited part of the city, restaurants cathedral and beautiful park. Service was also very good and the staff was very accommodating especially Greogery and Nelly who both made sure everything was OK and to my satisfaction. Good breakfast and WIFI. I highly recommend.
Overnattede 4 nætter i september 2017

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2017

6/10 Okay

Roxana Carmen

Synes godt om: Rengøring, værelsets komfort
cost effect decent accommodation
It depends what are you looking for. I traveled for a business trip so I was looking for a decent and cheap room, comfortable and accessible to and from my meeting places and internet access. From this perspective, this hotel provides you with a comfortable and cost-effective room. The breakfast was the same each morning, so I would say this is an area needing improvement and diversification -- good coffee though, very nice and helpful front desk staff, a limited selection of TV channels, mainly in Russian, accessible location, close by a nice supermarket - supermaket Nr.1. If you are looking for luxoury accommodation, definitely this is not the place to go. If you need parking, this is not the place to go, but if you need a decent affordable room, than I would recommend to go for it, and keep your expectations at minimum.
Overnattede 4 nætter i juli 2017

6/10 Okay

Seamus

Synes godt om: Service og personale
Cheap accommodation in Chisinau
This cheap and cheerful accommodation is beset by problems. Despite advertising a restaurant, it was never open except for breakfast for the entire period of the stay (six nights). The rooms are small and cramped; the water pressure poor. Laundry took four days to be returned. On the other hand, the WiFi was good and the staff pleasant.
Overnattede 6 nætter i juni 2017

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima Sojourn in Bella Donna accommodation.
Located in city beside public transport. Friendly staff. Good security with night porter. Very comfortable bed after a long delayed airline trip. Receptionist brewed a good strong cappuccino for me which I greatly appreciated. Nice breakfast of bacon, tomato. Omelette , bread, tea and yogurt . Pleasant stay definitely
Overnattede 1 nat i juni 2017

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale

6/10 Okay

Norio, 日本

Synes godt om: Rengøring, service og personale, værelsets komfort
コストパフォーマンスは高い
スタッフは皆フレンドリーで気持ちよく滞在できた。 周囲に商店や飲食店はあまりないが、割と近くに23時まで営業しているスーパーがあるので買い物には困らない。

6/10 Okay

mauro

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Price
Good price , no other

8/10 Udmærket

Michael, London

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel was very good for the price. Breakfast was excellent, my only recommended improvement would be that over 4 days the room wasn't cleaned once, nor were towels replaced and toilet roll restocked.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
From 3-star hotel I would expect shower/tub combination in the bathroom not just shower. Internet connection was free but very slow. The hotel service in general does not speak English. Only some of them could say barely a few sentences.

8/10 Udmærket

Graham, Brighton

Synes godt om: Service og personale, værelsets komfort
Cleàn & central hotel
Hotel was ok. Room was spacious with 2 single beds pushed together to make a double, unfortunately the mattresses moved apart creating an uncomfortable space in the centre. The shower was fantastic and the bathroom was clean. The TV had almost 3000 channels, 90% of which have nothing on them, (1606 for the BBC news) The breakfast was an odd affair of a fried egg, 2 or 3 small slices each of cheese, tomato, cucumber and meat. There was a yoghurt and a cold pancake on the first morning, nothing extra on the 2nd and a small piece of swiss roll on the 3rd. the cafe was only open for drinks on my first night but there was a supermarket nearby. On check-in the staff did not have any small notes to give me my change and no effort was made over the next few days to remedy that, which is partly my fault as i did not raise the matter, the staff were generally helpful and friendly.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bella Donna
Nice place to stay, just a ten minute walk to the city center, staff is very helpful, rooms are very clean. Breakfast is ok, nothing special to mention, but still alright!

10/10 Fremragende

Federico, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recomended
The rooms are clean. The hotel seems new. Internet works perfectly. TV was not working in one room and they moved me to another room right away. Staff are knowledgeable in English. I was to check out at 6am and since breakfast was inclusive in my rate(very complete), they had prepared it for me to have it before the opening hours for this!!!. You just need to inform them. Taxi to the airport is between 60 and 70 Lei. About 15 to 20 minute walk to the center of Chisinau and marshutka terminal.

8/10 Udmærket

Lech

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
dobry hotel turystyczny za dobre pieniądze o dobrym skomunikowaniu

8/10 Udmærket

Jean-Jacques, Montréal

Synes godt om: Rengøring, værelsets komfort
Interessant et amusant.
Propre et pratique.Le service est attentif. Faites attention en marchant. Il y a parfois des pentes soudaines, des quarts ou des demi marches, des cadres de portes qui dépassent du sol, etc. J'ai trouvé amusant le prix des condoms affiché sur la porte du réfrigérateur avec celui des bières et vins et la décoration d'un gout spécial. Parfait pour une nuit.

8/10 Udmærket

PILLARISETTI, New Delhi, India

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay at Bella Donna
Comfortable stay

4/10 Dårligt

Lars, Halmstad

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotell som inte levde upp till förväntningarna
Ett hotell som inte riktigt levde upp till mina krav. Jag var här i tre nätter och de två första blev jag placerad i hotellets annex som låg i en annan byggnad. Rummet här låg i suterrängnivå och var torftigt inrett. Ingen städning skedde här och det fanns ingen tvål på toaletten. Personalen var väldigt trevlig men tyvärr var kunskaperna i engelska på låg nivå. Frukosten var i torftigaste laget och bestod bl a av små torra brödskivor med smaklösa pålägg. Till den sista natten fick jag flytta in i huvudbyggnaden och detta rum var något bättre men även här saknades tvål. Om jag kommer till Chisinau igen kommer jag att välja ett annat hotell.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel in calm area
The Bella Donna was overall a nice place to stay given its location and the service. Breakfast on Saturday morning was incredible by USA standards and the rooms were clean. Nothing to complain about here for this hotel.

8/10 Udmærket

Marshall, Ellicott City, Maryland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice Hotel with Excellent( and lovely) staff
Hotel Bella Donna is very close to the places you want to be in Chisinau..easy walking distance to the banks, shops, schools & Embassy's. It was a great check-in ! Both Elena's are lovely in character & physically at the Front Desk - asking questions on how to improve the hotel experience during my entire stay. During the complimentary breakfast, Iulia & staff prepare a great options table of cereal, meats, yogurt, breads , fruits & juices. I am not a typical breakfast eater, but i did eat breakfast most times because of the atsmosphere & quality of breakfast choices i received. The room is clean upon check-in but they failed to clean the room during my stay- not that i needed it to be cleaned, but would have been good to get the "extra" clean service! Heat works, but don't expect a very warm heating experience that some are accustomed to in the US. I like it very hot in winter, but could only achieve warm on full settings. Also..there is no parking at the Bella Donna, though it is available for only 15 lei 3 blocks walk away. Overall..this is a 4* hotel ..which can achieve 5* status with just some minor upgrades in room /tech service and parking.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for the price! Clean and efficient!
I stayed here for one night (not even a full 24 hours) before my flight out of Chisinau. The hotel is not luxurious by any stretch, and it's in an obscure area not near any major attractions...but it was very clean and tidy and I have only good things to say about it. The room was small and simple but clean and efficient. The lady at the front desk spoke English and arranged a taxi to the airport for me at a great price. I wouldn't suggest to stay here for a whole week while on vacation with a group of people, but it's great for what it is (and the price!) especially for solo travelers or quick stays where luxury is not an expectation.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
NO !
vecchio, sporco , post sovietico, si può trovare di molto meglio allo stesso prezzo !

4/10 Dårligt

Per-Inge, Norrköping

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sådär
Första rummet under all kritik, andra rummet sådär luktade mögel i duschen. man glömde att städa rummet en dag, fick avdrag med 10 euro.Läget var bra.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Lisi, Vienna, Austria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommended
Chisinau is a city which is hardly visited by Western (i.e. non-Russian speaking) foreigners. Hence, there is practically no touristic infrastructure; nor are people working in the service sector used to foreigners who do not speak either Russian or Romanian. Within this sometimes rather unwelcoming atmosphere, Bella Donna Hotel is a wonderful exception. Staff has a good command of English, and is extremely helpful with any query on Moldova or requests for additional services. Besides, Bella Donna Hotel is located in one of Chisinau's loveliest neighbourhood, within walking distance to the railway station, central bus station and Stefan Cel Mare Boulevard. The cab drive to the airport and Autogara de Sud (for connections to Iasi) are affordable. Shopping facilities are nearby, though generally not as plentiful as in EU countries. Breakfast is included though the selection of food and beverage is rather limited.

8/10 Udmærket

Eric, San Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome Hotel
I stayed here right after a 5 hour train ride from Odessa and was flying out to the US immediately in the morning. Showed up about 9 p.m. tired as ever, and the hotel clerk (Ana) was amazing. She was very helpful and understanding of me being a non-Romanian speaking tired individual, and helped me not only find my room but also arranged a couple taxis for me to complete errands around town. There is also a solid complimentary breakfast. I would definitely come back here.

6/10 Okay

Chris

Synes godt om: Rengøring, værelsets komfort
Good for local supermarkets and local bus links.
Some of the staff were helpful but some weren.t so friendly. Hotel could do with some minor maintence. Things like loose fittings and leaky shower hose. Overall the hotel is ok.

6/10 Okay

Kolya

Synes godt om: Service og personale
Nice enough
Aside from the rooms door handle nearly falling off and the blocked shower drain, my stay was pleasant enough. The staff were friendly and helpful but slightly unorganised. The hotel is roughly 15 minutes walk from the centre, but is close to a supermarket and shopping mall.