Hoteller nær Chileno Strand

"GREAT Property and AMAZING STAFF. However, I do have to note two things that give me pause on going back there (at least when it is super hot). 1) The beach is rough and not great to swim in. Now, bear with me, this is only important because of point 2) the pool is a bathtub. The water was so hot by the end of the day it was almost uncomfortable. NOW, again, this is literally the only downside to this, frankly, amazing resort but I have to make it known to other travelers. To the resort...

"Outstanding service, great pools, Talay and Morea were are favorite restaurants, Mezcal not so much, the staff is very well staffed, and all the restaurants and coffee shop a 15% gratuity is added automatically and a 16% tax. It’s in pesos however they give you the dollar amount so you don’t have to have any guest work on how much it actually cost you. Breakfast for two was around $100. Dinner could be 100 to 200 that does not include any drinks. Overall I think reasonable for a high-end...

"Un hotel precioso para ir en familia. La atención es impecable. Nuestro concierge Obeth Rodriguez siempre estuvo muy atento a cualquier cosa que necesitáramos. El Kids Club fue excelente para mis hijas. Karla, Caro, Yami y las demás chicas del staff fueron muy amables y amorosas. Me gusto mucho la sesión de sound healing frente al mar a cargo de Ivan."

"Venligt personale, rent og overdådigt "

"Awful. Unsafe place. Terrible customer service. I’m not even going to spend my time and tell my horrible experience, I will just say- avoid."

"This was a great stay!"

"Great apartment. Extremely spacious and such a beautiful view."

"Best rest we have ever stayed at!"

"Terrible nunca contestaron, llamamos, escribimos y nada. Llegamos al lugar donde nos marcaba la ubicación las personas no sabían dónde era el lugar, varias personas nos hicieron favor de llamar a los números que apetecen y nadie contestó. Duramos más de 4 horas dando vueltas para encontrar el lugar y nadie contestó. No pudimos llegar y por ende no teníamos donde hospedarnos y llevábamos niños "

"I EXPECTED A LOT BETTER QUALITY OF FOOD, DINNER AT THE ITALIAN RESTAURANT WAS ABSOLUTELY DISAPPOINTING. MAKO AND BREAKFAST WAS OK."

"Q"

"Excelente hotel"

"Hotel is a little older, but very well maintained. For an all-inclusive we were very positively surprised by the quality and selection of food - and the service was excellent across the hotel. Only reason why it does not get a perfect 5 star rating is that we had a charge of 4.500 MXN (225 USD) on our room that we did not agree with. The front desk agent said that this was something we have to talk with a supervisor about, "but they are all in a meeting, so you have to pay now"."

"Amazing stay for my brothers 30th birthday! Great food, service and the hotel was incredibly clean. We enjoyed the pool and beach area. The only area of opportunity would be nightly entertainment. After 10pm, hotel pretty much shut down. There was nowhere to get a drink or do anything. You had to go out into town for any entertainment."

"A very disappointing experience with awful food, a property that feels tired and in need of a complete overhaul and upgrade. However, the location and views are stunning albeit swimming in the sea is prohibited due to strong currents"

"The hotel was great. The room was clean, the staff was friendly & helpful, pools were the absolute best part of the trip!! Food was not as good as I expected from a Rosewood and I just wish it had a swim-able beach. Spa was awesome, kids club/nannies were just the very best and the speak-easy was AMAZING! Highly recommend!"