8/10 Udmærket
Mark Joseph, Winnipeg
Rejste med partner
21. feb. 2026
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We recently stayed at Hacienda del Mar in Cabo San Lucas and overall had a very positive experience. The resort itself is beautiful, the restaurants (for the most part) were excellent, and the staff were consistently warm and friendly. Their hospitality truly stood out and made our stay enjoyable.
There are a few areas that could use improvement. At the Asian restaurant, the pho was disappointing. It looked and smelled wonderful, but the broth lacked flavour and depth. The fried chicken served there at lunch was also underwhelming, with too much breading and not enough seasoning.
The most significant issue was the pool lounge situation. By 7:00 a.m., nearly all loungers were “reserved” with towels, and despite signage stating towels would be removed after 45 minutes, this rule was never enforced. During our entire 7-day stay, we were never able to access pool loungers, and we heard similar frustrations from many other guests.
Housekeeping was inconsistent as well. Our room was not cleaned regularly and the minibar was not restocked unless we called the front desk. Unfortunately, reaching the front desk could be challenging, as the phone often rang without being answered.
That said, we would still rate this resort 4 out of 5 stars. With a few operational improvements, particularly around pool chair management and service consistency, this could easily be a five-star experience. We would certainly consider staying here again in the future.
Mark Joseph
Overnattede 6 nætter i februar 2026
