Hoteller nær Chahue Bay

"All good"

"The room was clean. Staff was helpful "

"Clean and pleasant room in a great location!"

"We had a great room the Junior Plus it has an awesome balcony. The room was large, great fridge/frezzer, walk in shower with lots of hot water. The upper pool was out place quiet great service and the view of the bay was unbleivable. "

"No fridge in room, no Kleenex, not permitted to bring anything to pool or beach area unless purchased at hotel, beach not always swimmable, best waiter “Brian”, room clean, water bottles provided every day, ocean property with infinity pool, great location, lots of great restaurants onsite "

"Staff was always cleaning everywhere"

"Great experiance , specially to the receptionist , Claudia "

"We had a room with morning sun and that meant we had shade on our deck to sit out in the afternoon. Perfect. Come prepared for stairs! Its a great workout to walk the property but if you can't do the stairs no problem, they have a fantastic fleet of cart vehicles that zip around all day. The best all inclusive we've stayed at in Mexico"

"Room was ok, pillows were lumpy- NO Hot WATER for shower asked 3 times never had hot water"

"Vores familierum til 5 personer havde 3 senge. Det var meget smalle senge. Hotellet er meget nøjeregnende med håndklæder - man får kun ét hver, og de er bange for, at man tager dem med på stranden. Ville være rart med to håndklæder pr. person - ét til kroppen og ét til håret, når man er fire piger med langt hår, der skal vaskes efter strandtur. Men det var umuligt at få, selv efter en lille diskussion med personalet. Vi havde selv medbragt strandhåndlæder, men når man bor i stueetagen har...

"Here is the listing of disappointments: 1. Credit has not been issued for the four nights that I turned back to the hotel. I was expecting three nights to be credited to my AMEX card, but they have NOT sent any credit to date. I left the hotel approximately Feb 19th 2. The hotel is very under staffed. There was little to no service available on a consistent basis on the patio, bar or restaurant. 3. The hotel is lacking funding and lacks any updates. Furniture like dresser did not have...

"La chambre était toujours impeccable. Le personnel très accueillant. Merci "

"Bueno"

"Very clean room, friendly staff, great location. It is comfortable and great for cooking meals. We were in a 3 bedroom Villa, the bedrooms were air conditioned but not the rest of the apartment. The ceiling fans and patio doors made it a comfortable temperature. Good value for a clean (not super fancy) and quiet apartment!"

"Awesome! Great little hotel. Cool beach club. Good food and helpful staff. "

"La propiedad es buena y nos atendió muy bien Alma, solo son algunos puntos a mejorar, deben de mejorar la limpieza de la alberca y jacuzzi, un día se pasaron de cloro en la misma y nos irritó la piel, el jacuzzi debería estar prendido en los mismos horarios de la alberca ya que teníamos que pedir que lo prendieran y de la misma forma deben mejorar la limpieza porque tenía insectos y basuritas, referencia al desayuno falta variedad, no está rico, es austero y la muchacha que nos atendió en el...

"The hotel has 2 beaches but only one is swimmable. That beach has a lot of rock in the water so the swimming area is very small. Restaurant was so busy on gala night we couldn’t find a table and they ran out of plates and cutlery, I ate my dinner with a dessert spoon. They ran out of wine every single night and the drinks were very watered down. "

"Room was clean. Staff is polite and helpful. There would be higher marks if there was hot water!!"

"The location and price are amazing so you get what you pay for. The staff are friendly, but the hotel desperately needs updates. Beds are firm (and one in our room that should be replaced), but this is typical in Mexico. No SDB is in the room. Lots of drawer and closet space for clothes."