Luksushoteller i Centralasien

"While the location and facilities were good, the service fell short. The restaurant/bar was closed for a private event without notifying guests. I was promised a call from a manager after raising the issue but never received one, and my follow-up call also led nowhere. This was frustrating and not the level of service I expect from Hilton."

"This hotel is brand new and absolutely spotless—everything feels fresh and well-maintained. The amenities are excellent. Staff are incredibly friendly and quick to resolve any issues, though they can occasionally be a bit importunate. Still, their eagerness to help comes from a good place. Special thanks to Muhammad, who arranged the airport transfers for my family and patiently answered all my questions. Truly appreciated!"

"駅からホテルまでタクシーの送迎を頼んでいたにも関わらず、忘れられていて大変な思いをしました。チェックイン時にも謝罪なく、さらに朝食込みプランにも関わらず、朝食はついていないと言われてさらに一悶着。これくらいのグレードのホテルならちゃんとしてほしい。 施設は綺麗です"