"The balcony barely had an ocean view. There was rust in the bathroom and tiles on the floor were cracked. Did not get room cleaned, or fresh towels, or trash taken out the two nights we were there. We had to go to the lobby to ask for fresh towels and then they never picked up the old towels. We had ants in our sheets and they were there before we got in them And we did not eat in the beds. Nice property but far walk uphill and the shuttle is nice when there is actually space enough for us to...
"We had a very relaxing trip to Catalina, Zane Grey is an overall quiet property away from the hustle and bustle of downtown so it provided a nice place to celebrate our anniversary. The staff was extremely helpful and a phone call away from picking us up and taking us where we needed.The only hiccup was the strobe light fire sensor on our ceiling when we were trying to sleep.We had an obnoxious person who came in at 1 or 2 and decided to walk around in heels and roll her suitcase all over...
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