Hoteller nær Castlecroft Stadium

"Excellent service. The room that I was allocated had a strong smell of aftershave. Mentioning this to the lady at the reception, she immediately arranged for me to change to another room that was also bigger. My only wish would have been working light at the desk. Besides this I was happy with my stay."

"The customer service was not good, the communication was hard and the staff was not welcomming"

"the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

"This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice."

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again."

"3 day stay no cleaning no phine in room no welcome "

"Værelset er ok, men det er lidt noget gammelt skrammel. Meget beskidt gulvtæppe. Toilet sæde var ødelagt og vinduet piv utæt. "

"Warm friendly staff. Food excellent. Recommended."

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "

"It was amezing"