Udendørsområde

Anmeldelser af The Federal Hotel Downtown Carson City, Ascend Hotel Collection

3.5 out of 5

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 329 af i alt 1008 anmeldelser" "
Bedømmelse på 8 − Udmærket. 397 af i alt 1008 anmeldelser" "
Bedømmelse på 6 − Okay. 172 af i alt 1008 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 1008 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 37 af i alt 1008 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Steffen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Overnattede 1 nat i maj 2022
Svar fra Chris den 10. jun. 2022
Thank you for your feedback Steffen. We are very pleased you enjoyed your stay with us.

8/10 Udmærket

Jennie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Autentisk
Utrolig autentisk hotel og Black Bear Diner er absolut et besøg værd.
Overnattede 1 nat i december 2019
Svar fra Rachel den 9. jan. 2020
Jennie, Thank you for letting us know where we excelled. We appreciate your feedback. Jennie, tak for at have fortalt os, hvor vi udmærkede os. Vi værdsætter din feedback.

8/10 Udmærket

Steffen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan absolut nbefsles
Et godt hotel med let adgang og parkering. Værelserne fine og rene og Skt velfungerende. Restauranten af middelmådig kvalitet og man sjal væbne sig med tålmod. Hvis man er til spillemaskinen er der let adgang
Overnattede 1 nat i oktober 2019
Svar fra Rachel den 5. nov. 2019
Thank you for staying with us! We appreciate your feedback.

2/10 Forfærdeligt

Oscar

Synes ikke om: Service og personale
They gave me 2 cupons to get free coffee I went to the bar and noone was there. Waited 5 min, he said machine is broken.. He sent me to the actual bar.. Bartender was so rude, he gave me 2 cups with coffe and left.. No lid No sugar No cream.. I just throw it away
Overnattede 1 nat i maj 2024
Svar fra Jennifer den 27. maj 2024
I apologize for your experience. We will make sure this goes to the GM and casino to make sure this doesn't happen in the future. Thank you again for choosing The Federal Hotel.

10/10 Fremragende

Bev

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chose this hotel because it was close to the Nevada State Railroad Museum and had a casino in it. It was very easy in and out, lots of parking. The staff was so friendly and nice, already to help with anything.
Overnattede 1 nat i maj 2024
Svar fra Chantae den 26. maj 2024
Thank you for choosing The Federal Hotel and happy to hear we could be of service to you! Hope to see you back soon!

10/10 Fremragende

Christine

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024
Svar fra Jim den 23. maj 2024
Thanks for the 5-star review, Christine. You made our day! We look forward to making your day again real soon.

10/10 Fremragende

Laurie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newly renovated. Responsive staff. Close to downtown and Capitol buildings.
Overnattede 1 nat i maj 2024
Svar fra Chantae den 26. maj 2024
Thank you for the review! We are happy to hear you enjoyed your stay with us. Thank you for choosing The Federal Hotel. Hope to see you back soon!

4/10 Dårligt

Laurie

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Wen we checked in for 2 nights they gave us a room that wasn't cleaned from the previous people. It set my mood as this hotel is dirty. There was a potty chair for disabled person on the toilet etc. we went back downstairs told the clerk. She was very apologetic. She gave us another room Thank God it had been cleaned. The bed was uncomfortable, the carpet needs to be replaced and the tiles on the ceiling was loose. I didn't feel comfortable. I do not recommend. I do have to say the staff was friendly. I think it's a management problem. Won't be back.
Overnattede 2 nætter i maj 2024
Svar fra Jim den 16. maj 2024
Dear Laurie, we’re disappointed to hear about your sub-par experience, and we’ll strive to do better. We apologize for the inconvenience, and would appreciate another chance to earn your business.

8/10 Udmærket

william

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 3 nætter i april 2024
Svar fra The Asst. GM of The Federal Hotel: Jennifer den 25. apr. 2024
Thank you William for giving us a 4/5. We are glad you enjoyed your stay with us as much as we did. Please come back to see us again soon.

8/10 Udmærket

Kenneth

Rejste med partner
Synes ikke om: Faciliteter
Very old, outdated and unkept. The bed had no skirt so the box springs are exposed. Tv did not work it came on but no channels. Bathroom has 1960 tile in it. Carpet was worn and dirty.
Overnattede 1 nat i april 2024
Svar fra The Asst. GM of The Federal Hotel: Jennifer den 16. apr. 2024
Thank you staying with us this past weekend. We are breaking ground on our remodel in the next up and coming week. We will get all these issues addressed and hope that you will come back and see us after the remodel to let us know what you think. Thank you again for staying with us and hope to see you back.

10/10 Fremragende

Charlesie

Overnattede 1 nat i april 2024
Svar fra Jennifer den 3. maj 2024
Charlesie Thank you for giving us a 5/5. We are glad you enjoyed your stay. Please come back and see us anytime, we will be breaking ground in the next few week on our remodel so you will have to come back and check it out, to let us know what you think. Thank you again for staying with us

10/10 Fremragende

Daniel

Overnattede 1 nat i april 2024
Svar fra -Jennifer den 3. maj 2024
Thank you for your feedback. We're so happy that you enjoyed your stay! We hope to see you again soon!

6/10 Okay

Kathleen

Rejste med partner
Synes godt om: Rengøring, service og personale
We needed an overnight stop on our road trip and this place provided what we needed. The best part of our stay was the interactions with the staff-they were over the moon delightful.
Overnattede 1 nat i april 2024
Svar fra Chantae den 9. apr. 2024
Thank you for the review Kathleen! Thank you for choosing The Federal Hotel!

10/10 Fremragende

Federico

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Clean rooms. Great service. Good dining options. Mattress could be better…
Overnattede 1 nat i marts 2024
Svar fra Jennifer den 18. mar. 2024
Thank you for staying with us, we are happy you enjoyed your stay, please come back and try the new beds when we get the remodel done. Thank you again for staying with us.

10/10 Fremragende

Jorge

very good reception, highly recommend
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 26. feb. 2024
Thank you for staying with us and enjoying your time here at the hotel. Come back anytime.

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Me gustó la limpieza
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 22. feb. 2024
Gracias por quedarse con nosotros y estamos ansiosos por su próxima visita.

10/10 Fremragende

JOSE LUIS

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk people were very nice and friendly. Hotel was very clean, great price. Overall I would definitely stay again on my next trip. I would highly recommend to others.
Overnattede 1 nat i februar 2024
Svar fra Jennifer den 22. feb. 2024
We enjoyed having you for this trip and look forwards to your return to our hotel. thank you for staying with us and come back to check out the new rooms when we get them done.

8/10 Udmærket

Jose

Synes godt om: Rengøring, service og personale
I love the area and this place I was really nice
Overnattede 1 nat i februar 2024
Svar fra Jennifer Wages The Front Office Manager den 18. feb. 2024
We enjoyed have you, please come back and see the remodel room that should be available in the next few months.

8/10 Udmærket

Edward

Was perfect for what I needed
Overnattede 2 nætter i januar 2024
Svar fra Jennifer den 29. jan. 2024
Thank you for staying with us, and we will be here when you need us again.

4/10 Dårligt

Nathan

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Jennifer den 29. jan. 2024
Hope you enjoyed your stay with us, we sure did. Come back anytime.

8/10 Udmærket

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wish it offer breakfast.
Overnattede 2 nætter i januar 2024
Svar fra Jennifer den 29. jan. 2024
thank you for staying with us. We hope you enjoyed your stay.

10/10 Fremragende

Suzanne or Wuildem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great getaway
My stay was great,the staff was friendly and welcoming the room was clean and quiet..I was on the top floor and no one else was around..I had a great view of the city..it was very relaxing.
Overnattede 2 nætter i januar 2024
Svar fra Jennifer den 29. jan. 2024
Glad you had a great time during you stay. we hope to see you again soon.

8/10 Udmærket

Desiree

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Older property, but very clean and the staff was awesome! Didn’t like all the smoke in the casino!!
Overnattede 2 nætter i januar 2024
Svar fra Jennifer den 29. jan. 2024
Sorry to hear that the smoke bothered you. Hope we can make it better for ya the next time you stay.

8/10 Udmærket

frances

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice view. :-)
Overnattede 2 nætter i december 2023
Svar fra Jennifer den 29. jan. 2024
Glad to hear you enjoyed the view, come back anytime to take in the site.

8/10 Udmærket

Sharool Paola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buena opción
Muy bien el hotel y el servicio, solo todo el hotel huele a cigarro desde la parte del cansino que es totalmente entendible hasta el cuarto cuando se supone que era de no fumadores, pero en general todo excelente y limpio.
Overnattede 3 nætter i december 2023
Svar fra Jennifer den 29. jan. 2024
Gracias por quedarse con nosotros, esperamos mejorar el olor con nuestras nuevas habitaciones remodeladas, regrese y visítelas, deberíamos estar completamente remodeladas para fines de abril. Tan pronto como estén terminados estarán listos para alquilar.

6/10 Okay

michael

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Jennifer den 29. jan. 2024
Thank you for staying with us, please come back to see the new rooms after the remodel

10/10 Fremragende

Genaro

Rejste med familie
Its clean
Overnattede 1 nat i december 2023
Svar fra Jennifer den 29. jan. 2024
Thank you very much for staying with us. come back to see us soon.

10/10 Fremragende

Jesse, Wailuku

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We always stay here for it’s down home feeling, has everything you need, refrigerator, microwave, coffee maker and easy access to casino downstairs. It’s a little dated but they’re constantly working on it. Bed is super comfortable. Highly recommend the Federal Hotel and Max Casino.
Overnattede 4 nætter i december 2023
Svar fra Jennifer den 1. jan. 2024
Thank you so much for staying with us. we are glad you have as much fun as we have when you stay here. Happy new years.

8/10 Udmærket

Rubens

Rejste med familie
Synes godt om: Service og personale
Hotel / Casino. Os clientes fumam dentro do casino, e deixam os quartos com um cheiro ruim.
Overnattede 1 nat i december 2023
Svar fra Jennifer den 1. jan. 2024
Perdón por el olor a humo, debido a que se fuma en el casino. Con la remodelación esto mejorará. gracias por quedarte con nosotros y que tengas un feliz año nuevo

6/10 Okay

Jaklyn

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Okay for price
Decent for the price, room was dated and the tv had a crack in it. Room was right next to laundry which was occasionally loud and could hear the workers in the hallway.
Overnattede 3 nætter i december 2023
Svar fra Chris den 27. dec. 2023
Hello Jaklyn, Thank you for taking the time to complete this survey. We want you to know that we are working on full hotel renovations. We are hoping that we can host you and your family again.

10/10 Fremragende

jena

Synes godt om: Faciliteter
Will stay here again when back in Carson City!
Overnattede 1 nat i december 2023
Svar fra Chris Brown den 23. dec. 2023
Jena, thank you for taking the time to complete our survey. We are glad to hear that you enjoyed your stay. We can't wait to host you and your family again. Happy Holidays

6/10 Okay

MICHAEL

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The place is run down. The carpets in the room were very old and I didn't want to walk on them barefoot. Otherwise, it's an old hotel. The staff were nice. The casino was mostly quiet and empty.
Overnattede 1 nat i december 2023
Svar fra Jennifer den 14. dec. 2023
Thank you for staying with us, We hope you enjoyed it s much as we did. please come back to see the new and improved rooms that will becoming in 2024. This will make it more up to date and modern. Thank you again for choosing us and Happy Holidays

8/10 Udmærket

James, MURPHYS

Overnattede 2 nætter i december 2023
Svar fra Jennifer den 14. dec. 2023
James thank you for giving us a 4 out of 5. Hope you and your family have a blast with the up and coming Holidays and a Happy New Year. Come back and see us, New Rooms coming in 2024. Thank you.

10/10 Fremragende

Arlyn

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the employees in this hotel! They’re very helpful and very nice to everyone
Overnattede 1 nat i november 2023
Svar fra Jennifer den 30. nov. 2023
Thank you so much for staying with us. We had a blast and hope you did too. Thank you for the 5 out of 5. We appreciate you taking the time to review us. Happy Holidays and a Happy New Year. Until next time!

8/10 Udmærket

Janet

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good customer service, polite and friendly. Convenient location.
Overnattede 1 nat i november 2023
Svar fra Chris den 28. nov. 2023
Hello Janet,Thank you for taking the time to complete our survey. We pleased to have provided you with great customer service, we are striving to provide this service to you and your family every time. We hope to host you again soon.

4/10 Dårligt

Nathalie

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was very nice and I understand the property is up for renovation. But renovation won’t fix the thinnest walls I’ve ever encountered. Thinner than a Motel 6. Could hear our neighbor’s every word as though they were in the same room as us and they weren’t super loud. Unfortunately, this made for a terrible nights rest since they kept the TV on all night. Not sure how a renovation will fix that.
Overnattede 1 nat i november 2023
Svar fra Chris den 28. nov. 2023
Hello Nathalie,We are sorry to hear about your noisy neighbors during your stay, we want to remind you that we have desk staff and security on property 24/7 and you can always reach out to us if your neighbors are being too noisy. We are hoping you will give another chance when you come back to Carson City.

6/10 Okay

Larry

Synes godt om: Service og personale
Overnattede 3 nætter i november 2023
Svar fra Chris den 22. nov. 2023
Hello Larry, Thank you for taking the time to complete our survey. We value your feedback and strive to make each experience better each time.

8/10 Udmærket

John

Overnattede 1 nat i oktober 2023
Svar fra Jennifer den 31. okt. 2023
Thank you for staying with us. Please come back and see the remodel rooms. We start this month and hopefully will be done by the end of march 2024. Thank you again for staying with us and until next time.

10/10 Fremragende

Karson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is amazing. Friendly and quick service. The food is excellent and it is very close to loads of amenities. Looking forward to their remodel. Great place to stay.
Overnattede 2 nætter i oktober 2023
Svar fra Jennifer den 28. okt. 2023
Thank you Karson for the 5 out of 5. we Had a re great too. Can't wait to see ya when you come check the new rooms out. Until next time

10/10 Fremragende

Janice

Overnattede 1 nat i oktober 2023
Svar fra Chantae den 11. nov. 2023
Thank you for choosing The Federal Hotel. We appreciate your feedback!

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra Chris Brown den 18. okt. 2023
Hello Andrew, We are pleased to see the 5/5. We can't wait to host you and your family again.

8/10 Udmærket

Bruce

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Could us a little updating. Lobby ,casino restaurant updated
Overnattede 1 nat i oktober 2023
Svar fra Jennifer den 28. okt. 2023
Thank you for staying with us Bruce, hope to see you again soon and just to remined you that we will be doing a full remodel of rooms. we hope to be completed by the end of March 2024. we will have some ready before them so you will have to come back and check them out. Thank you again until next time.

8/10 Udmærket

Gaylene

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to historic Carson city downtown district
Overnattede 2 nætter i oktober 2023
Svar fra Jennifer den 9. okt. 2023
Thank you Gaylene for giving us a 4 out of 5. We are glad you enjoyed your stay and hope you come see us again after we get the remodel done in mid march. Thank you again until next time.

8/10 Udmærket

Lisa

Synes godt om: Service og personale
Overnattede 2 nætter i september 2023
Svar fra Maryann den 4. okt. 2023
Thank you Lisa for the 8 out of 10. We are glad to see that you had a pleasant stay at our hotel. We hope to see you again soon.

8/10 Udmærket

James

Overnattede 2 nætter i september 2023
Svar fra Chris Brown den 18. okt. 2023
Thank you for taking the time to complete our survey. We are glad that we can provide a great experience for you and your family. We look forward to hosting you again soon.

6/10 Okay

Kenneth

Rejste med familie
Synes godt om: Service og personale
Room too small. Overpriced for a casino hotel
Overnattede 3 nætter i september 2023
Svar fra Maryann den 26. sep. 2023
Thank you for your review Kenneth.

10/10 Fremragende

GEORGE

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Jennifer den 28. okt. 2023
Thank you for staying with us George, and for giving us a 10 out of 10. We hope to see you again soon and just to remined you that we will be doing a full remodel of rooms. we hope to be completed by the end of March 2024. we will have some ready before them so you will have to come back and check them out. Thank you again until next time.

10/10 Fremragende

Shawna

Overnattede 2 nætter i september 2023
Svar fra Maryann den 26. sep. 2023
Thank you Shawna for the 10 out of 10. We are glad that you enjoyed your stay and hope to see you again soon

8/10 Udmærket

Marilyn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding staff
The rooms are older and need some work. They were semi clean. The floors needed to be vacuumed and my t.v. did not work even after the assistance of one of the employees. The front desk employees were very nice and accommodating.
Overnattede 2 nætter i september 2023
Svar fra Front desk den 19. sep. 2023
Thank you for your review.We will be renovating our rooms in the coming months.Your feedback is greatly appreciated.

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel staff very nice and helpful. Room was clean and bed comfortable. Hotel conveniently located.
Overnattede 2 nætter i september 2023
Svar fra Mak den 17. sep. 2023
Thank you for your feedback. We are glad to hear you've enjoyed your stay. We would love to hear more from you on your next visit. Have a good night. :)