Presidential-suite - 2 soveværelser - bjergudsigt (2 Bedrooms) | Badeværelse | Separat badekar og bruser, brusehoved med spredningseffekt
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Anmeldelser af Taj Cape Town

5 out of 5
Taj Cape Town
1 Wale Street, corner St Georges Mall, Cape Town, Western Cape

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 765 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 158 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 1001 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Helle

Overnattede 1 nat i januar 2023

10/10 Fremragende

hans

Overnattede 1 nat i november 2022

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022

10/10 Fremragende

Ayana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cyril, Rita at the front desk were outside Cynthia, Andile, and Lorenzo in the restaurant were super.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

subhashchandra, LEICESTER

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
You can not fault this hotel . Very polite and helpful staff

10/10 Fremragende

Linda, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service we received at the TAJ was exemplary. We booked the TAJ based on previous stays at 2 locations in India and are so glad we did. We were immediately greeted on arrival. The staff took charge of our numerous pieces of luggage and our reservation was pulled up while we were offered a special tea and then whisked away to our room. The room was quite large with seating and ample space to open our luggage. The bathroom was modern and huge and gorgeous. Everything worked! We were delighted we book the Executive floor and really enjoyed relaxing during the evening happy hour. The sparkling white wine they served was better than the ones we were served during wine samplings at 3 other locations. The service during the evening was great and helpful with tips for our stay. The breakfast buffet and service were spot on. There were many different types of food so it was easy to find something you wanted. Coffee was great and replenished frequently. After the first day our waitress remembered our preferences. She was a delight and made our stay even better. I would book this hotel again without looking further.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice people
Overnattede 4 nætter i maj 2024
Svar fra Taj Hotel Team den 24. maj 2024
Dear James,Greetings of the day.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Miriame

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Colin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay at a wonderful hotel with superb service and friendly staff
Overnattede 2 nætter i maj 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Colin, Greetings of the day.Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Taj Hotel Team

10/10 Fremragende

Kerry, Marina Del Rey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
If you’re looking to stay in the centre of Cape Town, at a 5 star hotel with amazing spa technicians, look no further. The staff were so friendly and courteous, the rooms were wonderful and we wouldn’t hesitate to stay here again. Green market is a stroll away, the Water Shed and Water Front are just a short Uber Drive away (Willoughby & Co sushi is a must!) We had views of Table Mountain and Lion’s Head - the views were spectacular. Highly recommend.
Overnattede 3 nætter i maj 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Kerry, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

JOSE, Mérida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Taj Hotel Team den 16. maj 2024
Dear Jose, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Carolina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love everything about this hotel
Overnattede 1 nat i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dera Carolina,Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Amena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful staff
Overnattede 3 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Amena,Greetings of the day. Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,

10/10 Fremragende

Amena

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was great. I can’t say enough good things about them.
Overnattede 1 nat i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Amena, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Barbara, Worcester

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were all very friendly and accommodating.
Overnattede 1 nat i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Barbara, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the pool! Kids had it all to themselves!
Overnattede 1 nat i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Sara, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

8/10 Udmærket

Jaswinder Sonia, Brampton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property with luxury at its best. MAJESTIC table mountain view from the 15th floor balcony was one of the best experiences. Breakfast buffet was extravagant with various indian cuisine options.
Overnattede 2 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Jaswinder SoniaGreetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Devinder, Etobicoke

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Location and cleaniness
Overnattede 2 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Devinder, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Haran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience. Highly recommend it.
Overnattede 1 nat i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Haran, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel!!! Like all Taj hotels. Perfect facility with supreme service.
Overnattede 3 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Robert, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Roopak

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property. Food options limited. Restaurant service slow.
Overnattede 12 nætter i marts 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Roopak, Greetings of the day.Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Taj Hotel Team

10/10 Fremragende

Angele, Kelowna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful. The only issue we had was when we wanted to charge to our room. We didn’t understand that we could only charge if we had sufficient funds prepaid. We were told that anything over that limit wouldn’t automatically be charged to our credit. The amount that was initially deposited wasn’t very much. It should have been explained better. We met another couple who had the same issue.
Overnattede 2 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Angele, Greetings of the day.Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Taj Hotel Team

10/10 Fremragende

henry

Overnattede 2 nætter i marts 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Henry, Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

10/10 Fremragende

Selom

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at the Taj are very welcoming and attentive. It was a wonderful stay.
Overnattede 4 nætter i april 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Selom, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely, Taj Hotel Team

10/10 Fremragende

Eunice

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property; I will recommend and return
Overnattede 3 nætter i marts 2024
Svar fra Mark Wernich den 2. apr. 2024
Dear Eunice,Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Mark WernichGeneral Manager

10/10 Fremragende

Ankur

Overnattede 3 nætter i marts 2024
Svar fra Taj Hotel Team den 16. maj 2024
Dear Ankur, Greetings of the day.Thank you for the Great rating of our hotel and for your compliments. We are absolutely thrilled that you enjoyed your time with us. We hope to see you back at Taj Cape Town very soon.Sincerely,Taj Hotel Team

2/10 Forfærdeligt

lorraine

Overnattede 6 nætter i marts 2024
Svar fra Francisco Garcia den 16. maj 2024
Namaste Lorraine I hope you are wellThank you for your most valuable feedback during your stay with us at TAJ Cape Town . We value our guest feedback very much and we are thankful that you shared with us the specific details of all the events that took place during your stay.We use this type of feedback to ensure we improve in our inefficiencies and strengthen our service delivery standards to properly reflect the authentic service culture of Taj Hotels, “Athithi Devo Bhava” ,our guests are like god, which we are world renown for, but it is clear that in your experience we fell short in some areas.We are deeply saddened by the way we made you feel as it isn’t a true reflection of our true service culture and, for making you feel in such way we profoundly apologize.It is not our intention at all to make you feel in the manner portrayed by the feedback and all your concerns have been already taken to our executive team for immediate addressing and remedial action will be taken to alleviate any of these episodes from repeating.We truly are sorry for the inconvenience caused and if you give us another chance I will personally curate your journey with us to ensure we show case the true beauty of the TAJ cultureThank you for your feedback and once again our sincere apologiesFrancisco GarciaSpa Manager /Quality Assurance Manager

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 4 nætter i marts 2024
Svar fra Mark Wernich den 2. apr. 2024
Dear Chris,Thank you so much for your kind words. Hope to welcome you back soon.Sincerely,Mark WernichGeneral Manager

10/10 Fremragende

Victory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Mark Wernich den 2. apr. 2024
Dear Voctory,Thank you so much for your rating for your stay.Sincerely,Mark WernichGeneral manager

10/10 Fremragende

Kishor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Indian breakfast and services
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Sri Sai Cugan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i marts 2024

10/10 Fremragende

Olga

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely delightful. 10/10
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent clean comfortable rooms with an amazing view of Table Mountain
Overnattede 5 nætter i marts 2024

10/10 Fremragende

Sigrun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Ana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel muito bom localização bem central mas perto de vários restaurantes em frente ao parque senti-me segura na região. O café da manhã é maravilhoso e quarto super espaçoso. Voltaria com prazer.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Leonardo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Sebastiano

Overnattede 4 nætter i februar 2024

10/10 Fremragende

Anna

Overnattede 4 nætter i februar 2024

10/10 Fremragende

Brent

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel - lovely rooms, attentive and welcoming staff, very good amenities, and airport shuttle service.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Vinodh

Forretningsrejsende
Very enjoyable as it was very easy to commute from the city centre
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus i cape town
Ble oppgradert til 3 roms suite, antagelig et av mine beste opphold så langt.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Rajendra

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Supriya

Synes godt om: Rengøring
I have been a Taj Loyalist ever since a kid. This property while beautiful needs to fix the condition of its equipment. The hair dryer, attached to the drawer was very Inconvenient to use and broken as well. Housekeeping couldn’t provide me with a different one. The shower was leaking as well. While the Bombay Brassiere served good food, service was too slow. A solo diner , it took me 2.5 hrs for a meal, did t help that initdered vegetarian and they kept sending non- veg dishes out to my table. The breakfast the next day was worse, not a single server cane to ask me for my beverage order the entire time i was there, forget about asking the special of the day and getting it frsh made from the kitchen. I grabbed a croissant and OJ and it wa sin and out. Not looking for a repeat stay here. Plenty of newer hotels that have way better service.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Tobias

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024

10/10 Fremragende

ANGELA

Everything about the place was 5 star! Absolutely loved it
Overnattede 1 nat i januar 2024

10/10 Fremragende

Beat

Overnattede 4 nætter i januar 2024

8/10 Udmærket

M Mickael

Synes godt om: Rengøring, service og personale
Nous y avions déjà résidé et avions vraiment beaucoup aimé. Cette fois nous avons eu une chambre désuète veilissante bruyante et très mal insonorisée. Nous avons demandé de changer tout en payant mais il semblait que l’hôtel était complet.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Bruce

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was wonderful, the only problem was not being able to phone the hotel. The phone lines were down our entire stay.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Sibusisiwe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend staying here. The customer service, amenities, guest services, etc were all high-quality and met luxury standards. Anathi, Bisa, Momo, and team thought of every detail and made our stay splendid.
Overnattede 1 nat i januar 2024