Hoteller nær Canopy Bay

"Everything was amazing, the area was calm and peaceful."

"Clean room, great and helpful staff. Breakfast was delicious."

"Todo muy bien. Excelente atención por parte de todo el equipo de atención al huésped. Sin duda volveremos en familia."

"Increíble experiencia en Casa Velas! El servicio es extremadamente profesional; no solo son los mejores en su trabajo también son excelentes personas. La bebida, la comida, las instalaciones, todo ha resultado excelente. Lo único negativo o área de oportunidad que le veo es que es molesto que en cada espacio de consumo tengas de “cerrar” la cuenta en vez de levantarte e irte al ser todo incluido. Creo que debería de funcionar como los cruceros con una tarjeta que vaya recolectando el consumo....

"A beautiful and enchanting hotel. We only stayed there for a short while but it was truly short and sweet. The vibes were especially peaceful, and the neighborhood it was in too. The architecture was jaw droppingly beautiful and unique. A mix of Mexican Boho and classical. We also loved that it was walking distance from the airport. My wife and I walked 15 minutes to get there. We recommend for any length of stay. This place is truly a hidden gem!"

"Mejor lugar y gran atención!!!"

"Regresaria a hospedarme ahi sin lugar a duda"

"Clean rooms"

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"The staff were the best part. Everyone is incredibly helpful and kind."

"We had a wonderful stay at Velas Vallarta. The resort is excellent with beautiful grounds and spacious suites. Omar and Julio at Andrea restaurant were outstanding — they took great care of us as vegetarians and made our meals fantastic, while the in-suite kitchenette was very convenient. The only downsides were the rude and unhelpful reception staff during check-in, who seemed to play games and lacked transparency, and the beach not being swim-friendly due to the river outflow. On the plus...

"Floor dirty from day 1 to day 6 Breakfast 300 peso, not 12 dollars No window to open Obvious water damage to our floors, bottom of closet door, rust on metal door stopper Rooms are spacious and location is fine. Price is ok compared to other places "

"Worst experience I’ve ever had at a resort. Staff was barely friendly nor really helpful. Food was not that great, besides the morning breakfast buffet. There was a roach in my room the second night, when I complained they tried to tell me that it was normal and they could send housekeeping up to spray. I told them I wanted to change rooms. They took an hour but ended up upgrading me to a really nice sweet. Just used to resorts that have more activities going on and friendly staff. My sister...

"Desayuno"

"Helpful staff. Near the port and restaurants. Nice Swimming pool"

"Great customer service from staff but the hotel itself needs maintenance, outdated"

"Habitación limpia"