Hoteller nær Puerto Mágico

"Regresaria a hospedarme ahi sin lugar a duda"

"Everything was amazing, the area was calm and peaceful."

"We stayed for two nights to relax and recharge prior to a large family gathering. Casa Velas was perfect for our purpose. I wouldn't change anything."

"Floor dirty from day 1 to day 6 Breakfast 300 peso, not 12 dollars No window to open Obvious water damage to our floors, bottom of closet door, rust on metal door stopper Rooms are spacious and location is fine. Price is ok compared to other places "

"La alberca climatizada con mucha sombra"

"This place is like heaven. The staff are so friendly and make you feel like family. The facilities and amenities are top notch. It is a 15 or 20 minute walk from both the airport and the nearest beach. The food and drinks are also exceptional. It's true comfort - highly recommend!"

"El desayuno esta a tiempo 7:00 a.m. Todo muy limpio y muy buena atención del personal. En mi opinión son suficientes los cuatro guisos que presentan. Cada día varia el menú. Además, la fruta es fresca, hay yogurt natural y de sabor, granola, hot cakes todos los días agua fresca de dos sabores, leche entera y deslactosada. Pan de barra natural e integral y obvio, café también. "

"Amazing time! Me and my daughter took a short vacation and we had an amazing time. Definitely getting this hotel again next time being all inclusive made it even better"

"El gimnasio si esta muy triste con esas caminadoras, adeams no hay agua, no hay toallas"

"Clean rooms"

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"Aire acondicionado , tiendas un poco retiradas pero esta un centro comercial muy cerca"

"Room: we stayed in the deluxe 1 bedroom with ocean and pool view. The room is modern, functional and spacious for a family. Although we did have an issue with our original room; they resolved it quickly. Property: The grounds are lush and beautifully maintained. Amenities: The pools and activities were super fun! The kids and adults loved it. You need to mark your chairs early like most places. Food: Andrea restaurant was our favourite and the pool side dining options/room service were...

"Close to the beach, walking distance to mall, grocery store and restaurants. Great location, would definitely come back again"

"The staff were great. They were extremely helpful when booking and making accommodations for my trip. Lizbeth from guest services was beyond helpful. The staff at the entire facility were friendly and helpful as well. The food was good and the staff at all the different restaurants were friendly, helpful and provided great service. You guys have to try the restaurant Tauro. The cowboy steak was delicious. I will definitely visit Melia again."

"Todo muy limpio, buenas dinámicas para los huespedes y muy buen servicio y disposición por parte de todo el personal."

"No viene establecido que costo tiene perder una pulsera, recomiendo no se usen para evitar perder las, de ahí en fuera todo bien"

"I don’t have much positive to say about this hotel. Food has no flavor and their mixed drinks are undrinkable. On top, I got food poisoned after having my first dinner at the hotel. I spent the next day in bed and when we told the staff, they just replied that can happen and didn’t offer any assistance for medication etc. the staff seems not happy to work there, as they were not smiling and didn’t greet the guests. We decided to check out three days before our reservation ended. This is the...