Hoteller nær Puerto Mágico

"Great location. "

"The breakfast was delicious, the front desk employees were incredibly kind and helpful. The bikes were such a cool touch to this hotel and it is located in a really nice area. I’d definitely stay here again "

"The front desk reception was incredibly rude ! In particular the2 females with glasses .when I landed from Canada I was so hot with heat exhaustion- I literally begged for a water and was told “ this is not all inclusive go down the street and get one !!!” I’m allergic to feathers and even though they speak English just fine they REFUSED to give me other pillows !!! Fridge was not working —- was promised a beutiful view —- room had no balcony and overlooked dirt and overgrown weeds . About...

"El chofer Henry, súper amable, nos alegró mucho el día."

"Floor dirty from day 1 to day 6 Breakfast 300 peso, not 12 dollars No window to open Obvious water damage to our floors, bottom of closet door, rust on metal door stopper Rooms are spacious and location is fine. Price is ok compared to other places "

"Had the most wonderful experience we will talk about for days."

"Club Regina is a very nice resort. My room was clean and comfortable. The property was well maintained, staff professional and greeted us when arrived. The food was delicious. This was my second visit to the property and will return again."

"The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. "

"Greta location"

"Bien ubicado. Habitacion cómoda. "

"Clean rooms"

"Excellent place. Good food. Fiesta club is great. "

"Extremely friendly staff, especially Angel at Andrea restaurant and Ernesto at the pool!"

"10/10"

"Aire acondicionado , tiendas un poco retiradas pero esta un centro comercial muy cerca"

"Very friendly staff"

"Dony know about childcare, ate in the restaurant."

"Elevators were out and sometimes took a very long time to wait for one. Food was okay as well. Not the best but also not the worst. Check in process was simple depending on who you get. Some staff gave little to no explanation. Some restaurants are closed during certain days or times and re open. I thought this would be helpful for someone else to know. Also I don’t think there is fire alarms in the rooms. We had a housekeeper clean our room and she left a bag of food and snacks on top of the...