Indendørs pool, 3 udendørs pools, liggestole
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Anmeldelser af Crown Paradise Club Cancun All Inclusive

3.5 out of 5
Crown Paradise Club Cancun All Inclusive
Boulevard Kukulcan Km 18.5, Cancun, QROO

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 999 af i alt 2697 anmeldelser" "
Bedømmelse på 8 − Udmærket. 717 af i alt 2697 anmeldelser" "
Bedømmelse på 6 − Okay. 444 af i alt 2697 anmeldelser" "
Bedømmelse på 4 − Dårligt. 270 af i alt 2697 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 267 af i alt 2697 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Ernst Grauert

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 10 nætter i februar 2023
Svar fra General Manager den 28. feb. 2023
Dear Ernst Grauert; We would like to extend our sincere gratitude for choosing our hotel as your vacation destination and for sharing your feedback with us. It was a pleasure to have you as our guest, and we are delighted to know that you enjoyed your stay with us. Thank you once again for choosing our hotel. We hope to see you soon! Sincerely,

2/10 Forfærdeligt

Jenny Guerdy

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
My experience there was horrible they stole my money 💰 from my bag while I went out for lunch 😤 If anyone planning on travel to crown Paradise hold your purse 👛 they might steal your money.
Overnattede 5 nætter i maj 2024

4/10 Dårligt

Stephanie

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Lilia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Lilibeth Nazareno

Rejste i en gruppe
Food and drinks are not good at all! Coffee is very bland, like almost water. Green juice and juices taste like water as well. My 2 friend’s (first timers) their rooms has no air conditioner, flood in the shower, one of my friend’s husband got a cut in the leg because of chipped tub/spa. They called and called and called, no manager on site. All they do is have the housekeeping mop the floors, but engineering didn’t do any to fix the problems. It’s disappointing!!! On the brighter side, the pools are nice and big. The beach are is beautiful. The lobby has an amazing wind coming through. I so love that! Not a lot of chairs in the lobby.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Juan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service, experience and staff. First time in Cancun and the staff made me feel like home!

8/10 Udmærket

Nelson Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed for 4 days and everything was good! The only thing I would improve, will be variety on the specialty restaurants.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Erick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente lugar para vacacionar, fui en pareja pero la verdad que tenia lugares para estar tranquilo con mi pareja, el personal super atento. lo unico malo fue el dj de la disco nocturna que no era bueno de resto, todo excelente.
Overnattede 7 nætter i maj 2024

6/10 Okay

Kandace

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to bring the kids. The food was not good. The breakfast was the best thing that they had.
Overnattede 2 nætter i maj 2024

6/10 Okay

Ahmad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The food at the buffet and the snack bar wasn’t that good; however, the specialty restaurants were great, but you need a reservation. The room was average with a great view. The kids club was very nice. Most of the people who work there were very nice.
Overnattede 5 nætter i maj 2024

6/10 Okay

Nancy, Dallas

Rejste med partner
Synes godt om: Rengøring
N/A
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Ashley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness, friendly staff, location and variety of options for all ages
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Yuliana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es un lugar hermoso, 10/10 mucha variedad de comida, actividades lo recomiendo muchísimo
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Valeria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
En general esta bien, hay actividades todo el día, lo que no me gusto es la comida del buffete, pero la de los restaurantes está muy rica
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Carmen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
lindo hotel familiar
Overnattede 3 nætter i april 2024

2/10 Forfærdeligt

Bryan

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hola a todos, les escribo para que porfavor no arruinen sus vacaciones, desde que Llegas el trato es súper mal, no tiene aire en el loby ni pasillo, la comida está súper mal sin sabor y poca variedad, a nosotros no nos limpiaron la habitación durante 2 días nunca nos llevaron toallas y se portaron súper indiferentes, porfavor si tienes pensado ir aquí no lo hagas, durante la noche ponen música y se escucha en todo el Hotel es imposible dormir.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Alan Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

6/10 Okay

Patrick Michael

Synes godt om: Rengøring
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Xandra

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The Food Wasn’t Too Good.
Overnattede 6 nætter i maj 2024

6/10 Okay

Rosemarie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Overall the hotel is clean and the bellhop crew were all amazing. The property is outdated. It will be nice to have a RFID wristband keycard so you don’t have to carry the keys with you all the time. Rooms- clean but for some reason we were given shampoo. They do turndown service daily and replenish drinks in the fridge. Food - buffet is ok. The Japanese food for lunch is closed. Snack bar next to the pool has the same food daily. Pizza, Nachos, Salad and Chicken Nuggets. I’m assuming they focus on kids friendly options. Need reservation for the other restaurants. You can only reserve between 8-10am and the site is a pain to use. Room service has a flat fee of $5. They give you a card to get towel so you’re only allowed to get one at a time.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Hilda

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

RANEEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024

2/10 Forfærdeligt

lilit

Synes ikke om: Rengøring, service og personale
The worst experience I have had , poor crevice , rude staff and food was horrible, unfortunately I have to leave a bad review. Been in Cancun many times but never had a bad experience like this
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Mehreen

Synes godt om: Service og personale
Overnattede 4 nætter i februar 2024

4/10 Dårligt

Javier

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Crown Paradise Club Cancun den 24. maj 2024
Dear Javier. Thank you for sharing your feedback with us. We genuinely regret to learn that your experience with us did not meet your expectations. Providing exceptional service and ensuring our guests' satisfaction are our top priorities.We take all guest feedback seriously as it helps us identify areas for improvement and strive for excellence. Your comments have been shared with the respective departments to address the issues you encountered promptly and prevent similar occurrences in the future.Once again, thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a truly memorable stay that exceeds your expectations.Warm regards,Crown Paradise Club Cancun.

8/10 Udmærket

Karen

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
We had a getaway of 4 days at this resort and it is a great hotel for families. It has entertainment for all ages, and fun entertainment at the pool. There's always food available, if is not the buffet it is a snack bar with burgers. The drinks are water down, but it is family hotel you don't want drunks around your kids. The hotel needs maintenance, and the rooms a deep cleaning, like the sofa on our room had dirty stains same with the chairs (beds and bathroom were clean no issues). The food at the buffet was good, we didn't get tired of eating there. Every day is a new food theme for dinner. The area for baby/toddler was closed, I was extremely disappointed as I have a 2.5 yr and booked this resort for this reason (as not a lot of resort have activities for toddlers). Regardless, my kid has a good time at the pool. The shows are low budget but entertaining. My daughter enjoyed the Disney show, in my opinion is a bit too long (have dinner first). All 4 days we stayed there were aggressive waves. Also in my opinion, the pool behind the main pool is the best to be with kids, but the lounge chair need shade.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Christi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice property and staff were excellent. I would have given it more stars however the breakfast buffet line was a bit ridiculous. People waiting in line for a buffet for up to an hour to eat breakfast. They did remedy this somewhat by opening a second location for breakfast however not all items were available at the second location. And they didn’t offer the second location every day so you couldn’t count on that.
Overnattede 5 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Dear Christi. We thank you very much for your comments after your time here at Crown Paradise Club .We are all delighted to read you had a great experience enjoying our different services and facilities. On the other hand, all our guest’s comments are valuable to us, we have taken note of the details you mentioned, and rest assured our areas in charge will be informed for improvement. Once again, thank you for your support. We look forward to welcoming you back very soon. Sincerely, Crown Paradise Club Cancun Team

8/10 Udmærket

Amanda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 5 nætter i maj 2024
Svar fra Crown Paradise Club Cancun den 22. maj 2024
Dear Amanda. We would like to express our sincere appreciation for selecting Crown Paradise Club Cancun as your vacation destination. It has been a privilege to be part of your experience.We greatly appreciate the time you took to complete our survey. We appreciate your kind words highlighting the excellent service and attention provided by our team during your stay. Likewise, we will gladly share your compliments with them.We sincerely hope to have the opportunity to welcome you back to Crown Paradise Club Cancun on your future vacations. Furthermore, we are committed to making every stay unforgettable.Yours sincerely,Crown Paradise Club Cancun Team.

8/10 Udmærket

????

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Crown Paradise Club Cancun den 22. maj 2024
Dear Guest. We would like to express our sincere appreciation for selecting Crown Paradise Club Cancun as your vacation destination. It has been a privilege to be part of your experience.We greatly appreciate the time you took to complete our survey. We appreciate your kind words highlighting the excellent service and attention provided by our team during your stay. Likewise, we will gladly share your compliments with them.We sincerely hope to have the opportunity to welcome you back to Crown Paradise Club Cancun on your future vacations. Furthermore, we are committed to making every stay unforgettable.Yours sincerely,Crown Paradise Club Cancun Team.

8/10 Udmærket

Juan Enrique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Si
Overnattede 6 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Juan Enrique. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros durante su estancia.Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

8/10 Udmærket

Labeeb

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was ok
Overnattede 4 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Dear Labeeb. We thank you very much for your comments after your visit here at Crown Paradise Club and for the time invested in filling up the survey. We are all delighted to read you enjoyed the different services and facilities we have for our guests to have a great time.It will be a great pleasure to welcome you back very soon. With kindest regards,Crown Paradise Club Cancun Team.

4/10 Dårligt

Manuela

Rejste med familie og småbørn
Synes godt om: Faciliteter
Todo bien
Overnattede 2 nætter i april 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimada Manuela. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros durante su estancia.Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

10/10 Fremragende

Sergio

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen servicio y lo Recomiendo
Overnattede 6 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Sergio. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de un muy buen servicio durante su estancia, haciendo su estancia aún más placentera, gracias por recomendarnos. Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

8/10 Udmærket

Vishnu Ramdas

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The stay was excellent and I greatly appreciate the staff's assistance. Special thanks to Jesus, Benito, Harry and Erick for their help during our arrival and departure. The food in the main restaurant could use a bit more variety. Kids will find plenty of entertainment options.
Overnattede 4 nætter i maj 2024
Svar fra Crown Paradise Club Cancun den 22. maj 2024
Dear Vishnu Ramdas. We thank you very much for your comments after your time here at Crown Paradise Club .We are all delighted to read you had a great experience enjoying our different services and facilities. On the other hand, all our guest’s comments are valuable to us, we have taken note of the details you mentioned, and rest assured our areas in charge will be informed for improvement. Once again, thank you for your support. We look forward to welcoming you back very soon. Sincerely, Crown Paradise Club Cancun Team

2/10 Forfærdeligt

Monica

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was dirty looking would not book again some places were dirty
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Ruth

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I was extremely disappointed with my experience. Despite the beautiful location, several issues made my stay less than enjoyable. First, the cleanliness of the rooms was subpar and a musty smell in the bathroom. The room is dirty and the beddings was smelly. Second, the food quality at the buffet was below average. Many dishes were bland and repetitive. The dishes is not appetizing. Plus booking the dinner reservation in their 5 restaurant was so frustrating especially in the steak house. The dining area was often overcrowded, making it difficult to find a table during peak times. And also their alcoholic and non alcoholic drinks was the same. Different names,different flavor but one taste,all taste like chlorinated water. The resort is not as good as advertized. Overall, I expected a relaxing and enjoyable vacation, but it failed to deliver. I would not recommend this resort to anyone looking for a high-quality all-inclusive experience in Cancun. The amount of money is not worth of the experience
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Shelsy, Marshfield

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My family and I had an amazing time in this resort. It has everything we were looking for, the pools, activities the attention from the staff - everyone was super nice and friendly. We would definitely be back again :)
Overnattede 8 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 20. maj 2024
Dear Shelsy. Receive our warmest greetings from Cancun. We are very thrilled to know Crown Paradise Club has been able to provide you an awesome stay and memorable experiences, which is our main goal. Thank you for this opportunity!It will be a pleasure to welcome you back in the near future.Sincerely,Crown Paradise Club Cancún.

10/10 Fremragende

Errol

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juni 2023
Svar fra Crown Paradise Club Cancun den 22. maj 2024
Dear Errol. We thank you very much for your comments after your visit here at Crown Paradise Club and for the time invested in filling up the survey. We are all delighted to read you enjoyed the different services and facilities we have for our guests to have a great time.It will be a great pleasure to welcome you back very soon. With kindest regards,Crown Paradise Club Cancun Team.

10/10 Fremragende

Erika

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Lo que no me gusto es que no me dejaban en ocasiones las cervezas porque según se terminaban antes eso fue un día otro día no tenían crema mismo día no dejaron rollo por más que fui y hablé a recepción no llevaron nada
Overnattede 6 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimada Erika. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros durante su estancia. Lamentamos los inconvenientes con las bebidas, hemos compartido su comentario con los departamentos correspondientes para que le den seguimiento y en su próxima estancia pueda disfrutar de un servicio mejorado. Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

10/10 Fremragende

Salvador Alejandro

No la pasamos muy a gusto muy bien atendidos muy amables. Muchísimas gracias muy contento yo y mi familia
Overnattede 3 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Salvador Alejandro. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros y muy bien atendidos por nuestros compañeros durante su estancia.Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

8/10 Udmærket

Ildefonso

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Creo q en general hay una buena atencion, lo unico q puede mejorar seria los buffete de desayuno, a veces es muy escueto y con poca variedad.
Overnattede 4 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 20. maj 2024
Estimado Ildefonso. Reciba nuestros más cordiales saludos desde Cancún.Deseamos extender nuestros más sinceros agradecimientos por permitirnos ser parte de sus más recientes vacaciones. Muchas gracias por tomarse unos minutos de su valioso tiempo para compartir su experiencia en Crown Paradise Club, es un placer saber que tuvo una grata experiencia. Por otro lado, tenga la seguridad que sus sugerencias serán compartidas con el área a cargo para mejorar. Nuevamente, muchas gracias por su preferencia. Esperamos tener el honor de recibirle nuevamente en un futuro no lejano. Sinceramente, Equipo de Crown Paradise Cancún.

10/10 Fremragende

Solomon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Such An amazing people all employees at the property. I don't have a word to express my family feeling. Love you gays keep it up 👌
Overnattede 7 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 20. maj 2024
Dear Solomon. First and foremost, receive our warmest greetings from Cancun. We thank you very much for your comments after your visit here at Crown Paradise Club and for the time invested in filling up the survey. We are all delighted to read you enjoyed the different services and facilities we have for our guests to have a great time.It will be a great pleasure to welcome you back very soon. With kindest regards,Crown Paradise Club Cancún.

8/10 Udmærket

CHRISTIAN

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Christian. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros durante su estancia.Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún.

6/10 Okay

Jesus

Synes godt om: Service og personale
Synes ikke om: Rengøring
Le falta más limpieza
Overnattede 3 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Jesús. Queremos expresarles nuestro sincero agradecimiento por permitirnos formar parte de sus recientes vacaciones y por dedicar unos momentos de su valioso tiempo a compartir su experiencia en Crown Paradise Club. Nos complace saber que, en líneas generales, disfrutaron de su estadía.No obstante, lamento profundamente cualquier inconveniente que haya surgido durante su estancia. Valoramos enormemente sus comentarios y hemos tomado nota detallada de sus observaciones. Nuestra misión primordial es asegurar la completa satisfacción de nuestros huéspedes, y su retroalimentación desempeña un papel fundamental en este propósito.Reiteramos nuestro agradecimiento por su honestidad y esperamos sinceramente que nos brinden la oportunidad de servirles nuevamente en el futuro. Sería un placer darles la bienvenida una vez más en Crown Paradise Club, en un próximo viajeSinceramente,El Equipo de Crown Paradise Club Cancún.

10/10 Fremragende

Earlene, Houston

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and activities was great
Overnattede 1 nat i maj 2024
Svar fra Crown Paradise Club Cancún den 20. maj 2024
Dear Earlene. Receive our warmest greetings from Cancun. We are very thrilled to know Crown Paradise Club has been able to provide you an awesome stay and memorable experiences which is our main goal. Thank you for this opportunity!It will be a pleasure to welcome you back in the near future.Sincerely,Crown Paradise Club Cancún.

10/10 Fremragende

ISMAEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 22. maj 2024
Estimado Ismael. Queremos expresar nuestro sincero agradecimiento por haber elegido a Crown Paradise Club como su destino vacacional reciente.Su amabilidad al compartir su experiencia en nuestras instalaciones nos llena de satisfacción. Es gratificante saber que disfrutaron de momentos placenteros durante su estancia.Esperamos ansiosamente tener el honor de darles la bienvenida nuevamente en un futuro cercano, para que puedan disfrutar una vez más de todo lo que Crown Paradise Club tiene para ofrecer.Con aprecio sincero,El Equipo de Crown Paradise Club Cancún

2/10 Forfærdeligt

Damien

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stay away from this hotel
Overnattede 9 nætter i maj 2024

2/10 Forfærdeligt

Jia n

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The worst vacation hotel that I’ve been to, Don’t recommend If you want to eat in the restaurant, make sure that you gotta get up at 8am and fight for ur table ! That earlier then I wake up for work .
Overnattede 7 nætter i april 2024

10/10 Fremragende

Yefte

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My kids have a lot of fun in this Hotel and they have a lot of activities for adults and kids too I really enjoyed every aspect in my stay thank you for everything
Overnattede 5 nætter i maj 2024
Svar fra Crown Paradise Club Cancún den 20. maj 2024
Dear Yefte. First and foremost, receive our warmest greetings from Cancun. We thank you very much for your comments after your visit here at Crown Paradise Club and for the time invested in filling up the survey. We are all delighted to read you enjoyed the different services and facilities we have for our guests to have a great time.It will be a great pleasure to welcome you back very soon. With kindest regards,Crown Paradise Club Cancún.

4/10 Dårligt

ENRIQUE

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Mientras siga entrando dinero en los bolsillos de los dueños de este hotel y que los huéspedes sigan pagando por tener una experiencia tan mediocre y limitada, aparentemente las instalaciones seguirán cayendo en decadencia cada vez más. Los dueños de este hotel jamás escucharon en su vida la palabra “mantenimiento” y no es que se trate de un hotel barato, es un hotel viejo, pero hay hoteles mucho más viejos que están en mejores condiciones. Lo bueno: La mejor parte del hotel es el personal, el Sr. Fidel que estaba recibiendo gente en el restaurante italiano es una de las razones por las que este hotel no ha quebrado. Las habitaciones son buenas y aparentemente fueron renovadas en algún momento. Lo malo: Las instalaciones del establecimiento están en condición deplorable, los camastros en el área de adultos no han sido lavados en años, el plástico de los cojines tiene moho. La alfombra que lleva a los baños de esa área posiblemente sea de los 70s u 80s. Los camastros en la playa nunca han sido lavados. Mucha basura en los jardines, los pasillos de los jardines y áreas de albercas nunca han sido mantenidos, los elevadores están en pésimas condiciones. La comida, mediocre. Para reservar los restaurantes de especialidades tienes que madrugar cada día.
Overnattede 1 nat i maj 2024