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Anmeldelser af Old Hall Hotel

3 out of 5
Old Hall Hotel
The Square, Buxton, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 352 af i alt 807 anmeldelser" "
Bedømmelse på 8 − Udmærket. 307 af i alt 807 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 807 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 807 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 807 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Steffen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Selv gamle hoteller udvikler sig.
Det er stadig et dejligt hotel, men når man elskede det gamle, er forandring ikke altid velkommen. Det betyder sikkert også noget, at det var udenfor festivalperioden. Men hvad jeg fik, var mere end i orden. Og jeg kommer tilbage, når jeg har sundet mig
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Ole

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i august 2022
Svar fra Francesca Graham den 27. aug. 2022
Thank you for taking the time to review your stay with us. We hope to welcome you back again in the future. Kind Regards

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The name says it all this is a lovely old hotel in a great location. I had an overnight stay after seeing a show at the Opera House opposite the hotel. I booked a double room and was given room 32 on the 2nd floor. A spacious room with a lovely bathroom which had a great sized walk in shower. The bed was comfy and I had a great nights sleep. The breakfast was adequate but a little disappointing there was a small selection of cereals and juices, the cooked breakfast was buffet style, not my personal favourite. The breakfast staff weren’t the cheeriest, a smile wouldn’t go amiss. Despite this I would probably stay again, yes it’s an old hotel it has creaky wobbly floors and climbing the stairs after a glass or two of wine was an experience but it’s all part of the charm.
Overnattede 1 nat i maj 2024
Svar fra Eloise den 10. maj 2024
Thankyou for taking the time to review your stay with us. I am glad to read you enjoyed the room and location, and am sorry to hear you did not enjoy the selection at breakfast and felt the staff were not the cheeriest. I will pass this feedback along to management. We do hope to welcome you back again soon! Kind regards, Eloise

8/10 Udmærket

Margaret

Rejste med partner
Synes godt om: Rengøring, service og personale
Stayed as going to a show at Opera House. Could not be nearer. Great choice of restaurants within easy walking distance.
Overnattede 1 nat i maj 2024
Svar fra Eloise den 10. maj 2024
Thankyou for your kind review, I am glad to read you enjoyed your stay, we hope to welcome you back again soon! Kind regards, Eloise

8/10 Udmærket

Gillian

Rejste med partner
The staff are so friendly helpful go out of there way to help you! Example the lift broke And a member of staff came and carried the case down. As we are pensioners
Overnattede 2 nætter i maj 2024
Svar fra Liam den 7. maj 2024
Hello,Thank you for your review.We are sorry about the lift being broken i assure you that it is getting fixed today but we are glad that our staff members did everything they can to make your stay memorable.We hope to see you again in the future.Kind Regards Liam

8/10 Udmærket

Adrian Bryn

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i april 2024
Svar fra Francesca Graham den 1. maj 2024
Thank you for taking the time to review your recent stay. It is great to see you enjoyed your time with us. We hope to welcome you back again. Kind Regards

4/10 Dårligt

Ray

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Smallest double bed ever! Bathroom blind didn’t open. Breakfast was awful
Overnattede 2 nætter i april 2024
Svar fra Francesca Graham den 1. maj 2024
Thank you for taking the time to review your recent stay. I am sorry to read that we failed to meet your expectations on this occasion and I do hope the matter was addressed and rectified whilst you were with us. I do hope this does not deter you from visiting is again. Kind Regards

4/10 Dårligt

robert

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
nice location taty hotel some staff rude
Overnattede 1 nat i april 2024
Svar fra Alastair Massey den 24. apr. 2024
Hello there,Thank you for taking the time to write a review for us.I would like to invite you to contact me directly via email on amassey@ensanahotels.com so that we can discuss the matter in detail.Best wishes,Alastair MasseyAssistant Manager at the Old Hall Hotel.

10/10 Fremragende

Jaq

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely helpful staff, great food, comfy beds, great location
Overnattede 1 nat i april 2024
Svar fra Eloise den 20. apr. 2024
Thankyou for your kind review, it is great to hear that you enjoyed your stay. We hope to welcome you back again soon. Kind regards, Eloise

8/10 Udmærket

Brian

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Eloise den 16. apr. 2024
Thankyou for your kind review. We hope to welcome you back soon. Kind regards, Eloise

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale
Lovely location, in the historic centre of the town. Large room , great breakfast. Property in need of some talc.
Overnattede 1 nat i april 2024
Svar fra Eloise den 15. apr. 2024
Thankyou for your kind review! I will pass your comments through to management, and I hope we can welcome you back again soon! Kind regards, Eloise

10/10 Fremragende

Geoff

Overnattede 1 nat i april 2024
Svar fra Eloise den 3. maj 2024
Thankyou for your kind review. Kind regards, Eloise

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, spacious room close to local amenities
Overnattede 1 nat i april 2024
Svar fra Eloise den 13. apr. 2024
Thankyou for your kind review, we hope to welcome you back to our hotel soon! Kind regards, Eloise

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Eloise den 13. apr. 2024
Thankyou for your review, we hope to welcome you back soon! Kind regardsEloise

10/10 Fremragende

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Character. The olde worlde charm. The magnificent staff, helpful and polite. The standard of the room and great bed
Overnattede 2 nætter i april 2024
Svar fra Francesca Graham den 5. apr. 2024
Thank you for taking the time to review your recent stay with us. It is great to see you enjoyed your time here at the hotel. We hope to welcome you back again. Kind Regards

6/10 Okay

Cheryl

A pleasant stay for the money in a convenient location.
Overnattede 1 nat i december 2023
Svar fra Eloise den 1. apr. 2024
Hello, thankyou for your review. Kind regards, Eloise

10/10 Fremragende

Laura

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really amazing hotel with history. Bathroom could do with updating in the room we were in but generally everything was clean and the bed was super comfy. We stayed in a dog friendly room.
Overnattede 1 nat i marts 2024
Svar fra Liam den 26. mar. 2024
Hello,Thank you for your excellent review.Kind RegardsLiam

8/10 Udmærket

Maricel

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Liam den 26. mar. 2024
Hello,Thank you for your excellent review.Kind RegardsLiam

6/10 Okay

David

Rejste med partner
Synes godt om: Service og personale
We had a good stay noticed that the lift wasn't working so had a few stairs to get to our room. Breakfast was ok .
Overnattede 1 nat i marts 2024
Svar fra Liam den 26. mar. 2024
Hello,Thank you for your review and feedback. We will inform our maintenance team about the issue with the lift and get that resolved.Kind RegardsLiam

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Staff are what makes this property outstanding they are so helpful especially the girls on the reception desk who responded to my email requests . Rooms are very quaint ours has a floor that tilted but it was clean and had everything you needed in it . Food was good , Wi-Fi a good speed and parking was ok even on a weekend
Overnattede 1 nat i marts 2024
Svar fra Liam den 26. mar. 2024
Hello,Thank you for your excellent review and for the feedback.Your words are very kind and we hope to see you again in the future.Kind RegardsLiam

6/10 Okay

Laura

Overnattede 1 nat i marts 2024
Svar fra Liam den 21. mar. 2024
Hello,Is there any feedback on your stay for us.Kind RegardsLiam

10/10 Fremragende

Lesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were extremely helpful and pleasant, and the hotel was full of character. We stayed in a four poster bedroom, which was lovely. The breakfast in the morning was also very good. We would return.
Overnattede 1 nat i marts 2024
Svar fra Liam den 17. mar. 2024
Hello,Thank you for your amazing review and we are looking forward to welcoming you back.Kind Regards Liam

10/10 Fremragende

Jayne

Rejste med familie
Excellent service , friendly staff lovely room
Overnattede 1 nat i marts 2024
Svar fra Liam den 11. mar. 2024
Hello,Thank you for your amazing review.Kind Regards Liam

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

10/10 Fremragende

Anthea

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is very conveniently placed for the opera house and the pavillion gardens. Staff helpful. Would definitely stay again
Overnattede 1 nat i marts 2024
Svar fra Liam den 11. mar. 2024
Hello,Thank you for your amazing review and we will look forward to seeing you in the future.Kind RegardsLiam

8/10 Udmærket

norman

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
to many stairs, lift not working, or maybe me not knowing how to use it.
Overnattede 1 nat i februar 2024
Svar fra Liam den 27. feb. 2024
Hello,Thank you for your review and thank you for your feedback. Kind Regards Liam

10/10 Fremragende

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Liam den 19. feb. 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 Fremragende

gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place Staff were lovely
Overnattede 1 nat i februar 2024
Svar fra Liam den 15. feb. 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay
Loved the oldie worldie hotel. Had a fantastic stay. Perfect position for everything. Room was big. Breakfast was lovely. (Not overly hot though) loved the black pudding. Service was exceptional on all levels. Only thing I could complain about was the mattress wasnt very comfy. Could feel the springs.
Overnattede 2 nætter i februar 2024
Svar fra Liam den 13. feb. 2024
Hello,Thank you for your amazing review. Kind Regards Liam

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely old character hotel in brilliant location
We really enjoyed our stay in lovely old building. Room was cozy and warm with nice shower. Breakfast excellent overlooking main park. Parking on street easy and convenient. £5 for 24 hours. Bed was slightly small but we are quite tall.
Overnattede 1 nat i februar 2024
Svar fra Liam den 13. feb. 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Liam den 7. feb. 2024
Hello,Thank you for your excellent review.Kind Regards Liam

8/10 Udmærket

Sarah

Overnattede 2 nætter i december 2023
Svar fra Rebecca Wood den 14. jan. 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

8/10 Udmærket

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Rebecca Wood den 14. jan. 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique historical property in the heart of Buxton. Good location for local restaurants. Room and beds extremely comfortable and good breakfast too
Overnattede 3 nætter i december 2023
Svar fra Rebecca Wood den 14. jan. 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

8/10 Udmærket

Claudia

Rejste med partner
Synes godt om: Rengøring, service og personale
Buxton is an old spa town and absolutely stunning. There is everything here you need, fabulous shops, bars, restuyand cafés and surrounded by miles of hiking possibilities. The Old Hall Hotel is situated right in the middle of Buxton, making it very convenient, with a lovely view over the park and just opposite the opera house. Parking is available outside and a day ticket can be purchased from reception. The hotel is clean and staff are very attentive. There isn't much in the hotel or the rooms though. It's basic and could do with a refurb and upgrade but it's good value for money. Fine for a short stay which we did. The rooms are smallish, there is no safe, no mini bar no fridge or hairdryer. The hotel has a breakfast room a bar and a restaurant, no other extras. We thoroughly enjoyed our stay and found it very practical to be right in the middle of Buxton to have a choice of so many fabulous places we could reach on foot and go walking.
Overnattede 2 nætter i december 2023
Svar fra Hannah Tatton den 26. dec. 2023
Thank you for your feedback. I am glad to hear you have enjoyed your recent stay with us. I will be sure to pass your comments onto the Management team for you. We look forward to welcoming you back in the future. Kind regards, Hannah Tatton, Assistant Reception Manager

10/10 Fremragende

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service and Food. Comfortable room.
Overnattede 1 nat i december 2023
Svar fra Natasha den 16. dec. 2023
Thank you for taking the time to review your recent stay with us. We hope to welcome you back again soon. Kind Regards

8/10 Udmærket

Helen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Natasha den 16. dec. 2023
Thank you for taking the time to review your recent stay with us. We hope to welcome you back again soon. Kind Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Liam den 5. dec. 2023
Hello, Thankyou for your great review.Kind Regards Liam

10/10 Fremragende

Alison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely old hotel in a great location for the Opera House. Great room , professional friendly staff. Would recommend.
Overnattede 1 nat i november 2023
Svar fra Liam den 28. nov. 2023
Hello,Thank you for your excellent review!Kind Regards Liam

8/10 Udmærket

Julia

Overnattede 1 nat i november 2023
Svar fra Francesca Graham den 20. dec. 2023
Thank you for taking the time to review your stay with us. We hope to welcome you back again. Kind Regards

10/10 Fremragende

JOHN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Options of meals was convenient, wonderful gardens and streets lined with shops, Very friendly and helpful staff
Overnattede 2 nætter i november 2023
Svar fra Liam den 28. nov. 2023
Hello,Thank you for your great review!!Kind Regards Liam

6/10 Okay

Robert

Overnattede 1 nat i november 2023
Svar fra Liam den 24. nov. 2023
Hello,Thank you for your feedback.Kind Regards Liam

10/10 Fremragende

Patricia

Overnattede 1 nat i november 2023
Svar fra Liam den 24. nov. 2023
Hello,Thank you for your amazing review!! Kind Regards Liam

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place
Lovely old hotel just across the road from Buxton Opera House. Great welcome and very helpful lady on reception. Breakfast is plentyful and well presented. Will definately be visiting again
Overnattede 1 nat i november 2023
Svar fra Liam den 24. nov. 2023
Hello,Thankyou for your amazing Review!!Kind Regards Liam

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good hotel from my viewpoint.
This hotel felt homely and comfortable. It was good to be there and it would be my hotel of choice for my next visit. Definitely better than the 4 or 5 other hotels I have used in Buxton.the
Overnattede 2 nætter i november 2023
Svar fra Liam den 17. nov. 2023
Hello,Thank you for the amazing review. 10/10 wow!! That is brilliant. We are glad you enjoyed your stay.Kind RegardsLiam

8/10 Udmærket

Julie

Overnattede 1 nat i november 2023
Svar fra Liam den 12. nov. 2023
Hello,Thank you for the amazing review Kind Regards Liam

6/10 Okay

Catherine M S

Rejste i en gruppe
Overnattede 1 nat i november 2023
Svar fra Liam den 12. nov. 2023
Hello,Thankyou for the review, would you like to provide and feedback of your stay.Kind Regards Liam

8/10 Udmærket

simon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Liam den 7. nov. 2023
Hello,Thankyou for the exellent review!!Kind Regards Liam

8/10 Udmærket

Diane

Overnattede 2 nætter i november 2023
Svar fra Liam den 7. nov. 2023
Hello,Thankyou for the great review!!KInd Regards Liam

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent stay
Overnattede 2 nætter i oktober 2023
Svar fra Liam den 30. okt. 2023
Hello,Thankyou for your amazing review.We are glad that you enjoyed your stay.Kind Regards Liam