Hoteller nær Bullet Hole House

"Vi havde en enkelt overnatning og nød det. "

"Brugte hotellet ifm. forretningsrejse - hotellet er fint og prisen er god."

"Meget lækkert hotel. Venligt personale og rigtig god morgenmad. God faciliteter på hotellet (pool, fitness etc) "

"Fint hotel til prisen. Billerica er en virkelig hyggelig by - tæt på hotellet. "

"We have stayed here many times with no complaints however this time was different. First, there were no food offerings in the morning as before with no explanation as to why. Not even coffee. There was a power outage one evening and the emergency generator did not engage. I had to climb to the 3rd floor on my just recently healed broken ankles. No help or explanation was offered by staff. Spent all night in the dark and no devices were charging. The room landline was also out. I shudder...

"The checkin was very quick and friendly. The room was clean, had everything we needed and very nice. Breakfast was delicious and all staff very friendly "

"amazing"

"The only downside to this property was finding it. There were no specific directions on how to find the lobby. Some nave to the hotel was minimal, with no explanation to go past the apartments to find the hotel. A bigger sign at the road and a better explanation on how to find it with the confirmation would be helpful. I called the phone number and no one answered so we drove around much longer than we should have."

"Yes"

"Clean rooms/ bathroom"

"Awesome breakfast views!"

"Clean room and the staff is friendly "

"Upon arrival the staff member didn’t acknowledge my presence as I stood there in front of her. During check-in the staff member informed me the pool was closed (which was the main reason we were staying in a hotel), but told me that we could use the pool down the street. She said she would give them a call to let them know we were coming. In the end she forgot to call, and I had to go back into the hotel to remind her. During check-in she also insisted the she gave me keys for two rooms when she...

"Very clean. Nice staff. It was really noisy. Insufficient soundproofing. I couldn't sleep well due to the noise. I could hear people talking from other rooms. They were not being loud. I turned off the heater because it was too loud as well. "

"Excellent experience- clean and very helpful staff "

"Awful and bad smelling Hotel. It was so cold and the windows are so old that they cannot close and when raining the entire floor area around windows get flooded and the central heating is extremely noisy so cannot be used during night time… we changed rooms several times but just as bad in all rooms. It an embarrassment to the Hyatt brand. Everything is beneath Motel standard…. Stay somewhere else "

"Staff was friendly, especially the waitress at breakfast! The property, itself, seems tired. The pool was closed (and has been for a while, according to the desk clerk). The side entrance was out of service, apparently due to a power failure a while ago. Remote checkout wasn't working. The restaurant/bar did not serve the full menu on Sunday night, and what I did get was mediocre quality at premium pricing. The whole place was a bit shabby and didn't seem particularly clean."