Hoteller nær Bowlero Richmond

"The property was very clean and conveniently located. I needed some customer service while there and the staff was very friendly. "

"Great staff Excellent property Nice amenities "

"overpriced. bad experience at check-in where they lost my reservation and I had to wait. toilet ran loudly all night.Tried to checkout and waited for someone to come to the front desk but no one was working. "

"All was good. "

"We stayed in a two-queen-bed suite and were impressed by how spacious it was. The hotel is relatively new, and everything—from the room to the common areas—felt clean and well-maintained. That said, the hotel gets extremely busy on weekends, especially during events like the Jefferson’s Cup. With so many families staying there, it can get quite noisy at night, with kids running through the hallways and in nearby rooms. If you're a light sleeper or looking for a quieter stay, that’s something to...

"N/a"

"We chose this hotel due to its proximity to relatives we were visiting. The staff was competent, our room quiet and comfortable, and the breakfast was good (albeit lacking in healthy options). One hassle worth noting was one of the two elevators for the 8-story hotel was non-functional during our three night stay. This proved to be a major inconvenience at during the morning hours when guests were trying to get to breakfast, return from breakfast, and/or leave. Wait time for an elevator was ten...

"Our AC was broken in the first room so we switched and thought it was working in the second room, but it wasn’t. Staff were nice enough and it wasn’t their fault but very frustrating experience. Someone also pooped in the pool and it was closed for a while and no one took the sign off for when it was reopen and I couldn’t get a clear answer if we could use it or not. Elevators were extremely slow. We really did appreciate the little happy hour though. Oh also our sink was clogged, which was a...

"Clean and friendly staff"

"For the cost the room was very run down! The bed was uncomfortable and it felt dirty. I was very disappointed!"

"Newer mattresses, newer tvs, different flooring, newer and better shower heads and tubs Different lighting as well as a light brightness switch"

"Just stayed one night. Shower pressure was great! TV was fuzzy. "

"Convenient location. Ample parking. Amazing staff who goes above and being to ensure complete guest satisfaction. Ed, Lamar, Amber in particular are a huge asset to the property. Highly recommend. "

"For what we paid for it it served its purpose very well. Staff was amazing!!!"

"I"

"Had roaches "

"Horrible rooms, bed felt like boxspring, staircase with flickering light bulb, room with door open that had bare dirty mattress next to my booked room, building smelled like food and cigarette smoke, half dressed woman came out of her room yelling."

"U"