Bar (på overnatningsstedet)

Anmeldelser af Mercure Bordeaux Centre Ville

4 out of 5
Mercure Bordeaux Centre Ville
5 Rue Robert Lateulade, Bordeaux, Gironde

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 221 af i alt 655 anmeldelser" "
Bedømmelse på 8 − Udmærket. 290 af i alt 655 anmeldelser" "
Bedømmelse på 6 − Okay. 92 af i alt 655 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 655 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 655 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jonas

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bordeaux i weekenden.
Hotellet lå godt i udkanten af Bordeaux centrum, hvilket betød at der var roligt om natten. Der var en god bar på hotellet. Hotellet må siges at være temmelig slidt. Der var ingen løbebånd i motionsrummet. God value for money.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Kim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022
Svar fra Anthony den 16. maj 2022
Dear guest, Thanks for your feedback. We're glad you enjoyed your stay. Best regards, Anthony

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Et godt hotel m egen parkering. Nogenlunde centralt ellers Tramway tæt på.
Overnattede 3 nætter i juli 2019
Svar fra Anthony den 2. aug. 2019
Dear guest, Thanks for your kind review on your stay. We hope to wecome you again soon ! Best regards,

8/10 Udmærket

Arne, tremolat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin placering i bordeaux
Hotel i gå afstand til centrum. God service, men desværre ingen parkering i dagtimerne. P mod gebyr i dagtimerne.
Overnattede 1 nat i december 2018
Svar fra Flobi den 13. dec. 2018
Dear Arne, All the team and I would like to thank you for taking the time to write a comment after your stay at Mercure Bordeaux Centre and we are really pleased to read that the location of the hotel has been hepfull for your visit. Waiting for the pleasure to welcome you soon at Bordeaux Best regards

8/10 Udmærket

Frederik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super komfort
Lige netop lidt langt fra centrum. Fremragende hotel, med super senge og badeværelser. God service.
Overnattede 3 nætter i juli 2018
Svar fra Flobi den 2. aug. 2018
Dear Frederik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel
Svar fra Floria den 11. apr. 2018
Dear Thomas, I would like to thank you for taking the time to write a comment after your stay at Mercure Bordeaux Centre and I am really pleased to read that you enjoyed your stay with us. I really hope to have the opportunity to welcome you later, Best regards

8/10 Udmærket

Michael, Düsseldorf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Ok
Svar fra ANGELIQUE den 25. jun. 2016
Dear Michael, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Udmærket

Not Provided, San Sebastian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Somewhat Nice hotel
room seemed very old and not as luxury as it looked on The photo!
Svar fra ANGELIQUE den 26. dec. 2015
Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely,

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

4/10 Dårligt

Martin

Synes ikke om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra Edwin, Chef de Réception den 23. maj 2024
Bonjour Martin, merci pour votre retour d'expérience suite à votre séjour au Mercure Bordeaux Centre.Nous n'avons pas pour habitude de recevoir une note de 2/5.Je vous serais très reconnaissant si vous pouviez nous apporter plus de détails afin d'améliorer la qualité de séjour de nos futurs clients.N'hésitez pas à me contacter par mail au h1281-rd@accor.com je serais ravi d'échanger.Bonne journée,

10/10 Fremragende

Alma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room
Overnattede 2 nætter i marts 2024

10/10 Fremragende

CARLOS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy buen hotel, limpio, moderno y cómodo. Desayuno muy rico y completo, todo estupendo. Ambiente tranquilo y a 10 min del centro andando. Perfecto, para repetir!!!
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

6/10 Okay

annabelle

Rejste med partner
Synes ikke om: Rengøring
.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

emir

Overnattede 1 nat i februar 2024

10/10 Fremragende

KULTCHEYAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

BRImprim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Graham

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property is on a back street and behind a mall. People sleeping on the street nearby.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Olivia

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Un privilège moins bien que chez soi
La chambre privilège ne présente pas grand intérêt. Nous étions dans une chambre en étage intermédiaire, plutôt sombre, donnant sur une vue quelconque pour ne pas dire laide. Mais sur ce point, ce n’est pas dû à l’hôtel mais au quartier en lui même. La literie était inconfortable (matelas sans soutien et oreillers durs). Bref moins bien quand la maison.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Jasmine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Alexandre

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Bordeaux is well worth visiting
L'hôtel se trouve à quelques pas de nombreux sites d'intérêt de la ville. J'ai apprécié le séjour et la visite de Bordeaux. Je recommanderais l'hôtel Mercure
Overnattede 2 nætter i december 2023

10/10 Fremragende

barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Very friendly helpful staff and extremely well situated for the old town and restaurants
Overnattede 4 nætter i december 2023

10/10 Fremragende

Fernando Peixoto

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La rue en face de l’hôtel est très mal entretenue dommage pour la qualité de l’hôtel
Overnattede 3 nætter i december 2023

10/10 Fremragende

Klaus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gute Unterkunft, nur zu empfehlen.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Yannick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra clemence den 26. nov. 2023
merci pour votre retour à la suite de votre séjour. Au plaisir de vous recevoir prochainement

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value for money. Very clean and lovely staff. Easy check-in and check-out.
Overnattede 1 nat i oktober 2023
Svar fra Clémence den 5. nov. 2023
Thank you so much for your feedback it's a pleasure for us to give you the best check in and check out . We hope to see you next time.

6/10 Okay

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Leslie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Disappointing
Not a hotel we would use again. On arrival you enter the bar - there is no reception area and the 'receptionist' sits at a little round table with a laptop computer. No sense of welcome from either the receptionist nor the environment. Our keys were given to us from a cupboard behind the wall and they did not work when we had arrived at our room on the 7th floor. We had to go back to the receptionist who very rudely told us we were not using them properly. Having recognised that they had not been programmed correctly we were given fresh keys to the room. The room was clean and the beds were very comfortable. There was both a kettle and a nespresso coffee maker in the room, as well as a fridge (empty) and a safe. Despite the fact that the room was adequate we were not made to feel welcome at all.
Overnattede 2 nætter i oktober 2023
Svar fra Edwin den 11. nov. 2023
Dear Leslie,Thank you for taking the time to share your experience following your stay with us.Meanwhile, I can see that you stay didn't meet your expectations and I would like to present you my apologise for that.I was sincerely sorry to learn that your experience was disappointing and I am even more surprised that the points you highlight do not correspond to the quality of service that we hold dear to offer to our customers.The satisfaction of our customers is our priority, so you can be assured that we attach the greatest importance to your comments in order to improve ourselves.We remain, myself and the entire hotel team at your disposal and will be honored to be able to welcome you again in order to provide you with a Mercure experience that meets your expectations.Regards,

10/10 Fremragende

Antônio, Sao Paulo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in very quick, we were able to access our room with some hours of anticipation. The room was clean, everything working as expected. I recommend for vacation and business
Overnattede 2 nætter i oktober 2023
Svar fra clémence den 5. nov. 2023
Thank you so much for your feedback it's a pleasure for us to give you the best check in. We hope to see you next time.

8/10 Udmærket

JESUS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Merece la pena
Overnattede 2 nætter i oktober 2023
Svar fra Clémence den 19. okt. 2023
Je vous remercie pour votre retour à la suite de votre séjour, au plaisir de vous recevoir prochainement

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra clémence den 19. okt. 2023
Merci pour votre retour très positif à la suite de votre séjour

6/10 Okay

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

MAUJEAN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parfait
Overnattede 1 nat i september 2023
Svar fra Clémence den 5. nov. 2023
Merci pour votre retour très satisfaisant, je suis ravie de voir que votre séjour s'est bien passé. Au plaisir de vous recevoir prochainement.

6/10 Okay

Alexander

Rejste med partner
What is up with the reception area at Mercure hotels in general? This time we are checking in at a bar. Just 2 coffee tables and a laptop, friendly girls but just looks unprofessional and cheap.
Overnattede 1 nat i september 2023
Svar fra Edwin den 18. sep. 2023
Dear Alexander,Thank you very much for your comment following your stay with us.Your feedback are very important to us in order to get better day after day.I can see that our way to welcome you was not successfull as we expected.In fact, the purpose is to bring more proximities between you and us.We take in account your impression about it so thank you very much.We're looking forward to welcome you soon to provide you a warm and professional check in.Best Regards,

2/10 Forfærdeligt

Inosi

Overnattede 2 nætter i september 2023

10/10 Fremragende

Rania

Overnattede 3 nætter i august 2023
Svar fra Clémence den 1. sep. 2023
Je vous remercie Rania pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre, je suis ravie de voir que celui ci s'est déroulé comme vous le souhaitiez et nous serions ravis de vous accueillir de nouveau prochainement

10/10 Fremragende

Tomás Alcañiz

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buen y centrico hotel
Overnattede 4 nætter i august 2023
Svar fra clemence den 24. sep. 2023
I would like to thank you for your feedback following your stay and I am delighted to see that it went well. I look forward to welcoming you soon during a future stay.

8/10 Udmærket

stéphane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra clemence den 15. sep. 2023
Merci Stéphane pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre, je suis ravie de voir que celui-ci s'est bien déroulé, en espérant vous revoir prochainement au cours d'un futur séjour.

10/10 Fremragende

Jagjeet

Overnattede 2 nætter i august 2023
Svar fra clemence den 15. sep. 2023
Thank you for your feedback, I am delighted to see that you had an excellent stay in Bordeaux and hope to see you soon.

10/10 Fremragende

Sumi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
주요 관광지는 와인 박물관 빼고 걸어다닐 수 있습니아. 특히 투어 모임 장소인 투어리스트 오피스 걸어서 가요. 힘들때마다 중간중간 쉬면서 잘구경했어요. 근처 맛집하고 마트도 안내해줘서 잘 이용했습니다. 시설은 아주 새거는 아니지만 적당히 깨끗하고 괜찮았어요.
Overnattede 3 nætter i juli 2023
Svar fra clemence den 19. aug. 2023
Dear sumi, I am delighted to hear that your stay went well and I thank you for your feedback. We look forward to welcoming you again.

10/10 Fremragende

Marie-Claude

Rejste med partner
Synes godt om: Faciliteter
À quelques minutes de marche du centre de Bordeaux. Facile d’accès en transport en commun. Système de climatisation moyen dans la chambre
Overnattede 1 nat i august 2023
Svar fra clémence den 19. aug. 2023
Chère Marie Claude je vous remercie pour votre retour à la suite de votre séjour au Mercure Bordeaux Centre. Je suis ravie de voir que votre séjour s'est très bien passé et que vous avez apprécié la proximité de l'hôtel avec le centre ville. Au plaisir de vous recevoir prochainement.

6/10 Okay

Jon

Was good
Overnattede 2 nætter i juli 2023
Svar fra Floria den 7. aug. 2023
Dear Jon,Thank you for your feedback regarding your stay at Bordeaux. Do not hesitate to discuss with the reception during your stay. We are available 24 hours a day to offer you a stay that fully meets your expectations.Best regards

10/10 Fremragende

Oskar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Floria den 1. aug. 2023
Cher Oskar,Toute l'équipe et moi-même tenons à vous remercier pour cette note suite à votre séjour Bordelais. Au plaisir de vous revoir prochainement au Mercure Bordeaux Centre,Bien cordialement,

8/10 Udmærket

Waltraud

Overnattede 4 nætter i juli 2023
Svar fra Floria den 27. jul. 2023
Cher Waltraud,Toute l'équipe et moi-même tenons à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour Bordelais,A très bientôt,Bien cordialement,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ei mitään huonoa sanottavaa. Sijainti tram-pysäkin vieressä oli erinomainen. Huone oli viihtyisä ja siellä oli mukava nukkua. Henkilökunnalta sai hyvää palvelua.
Overnattede 3 nætter i juli 2023
Svar fra Floria den 21. jul. 2023
Dear guest,All the team and I would like to thank you for taking the time to write a comment after your stay at Bordeaux and we are really please to read that you enjoyed the services proposed by the staff.We really hope to have a new opportunity to welcome you at Mercurehotels,Best regards

8/10 Udmærket

Marco, Riva del Garda

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Just 15 minutes from downtown. Very easy if you arrive by car. Our room was good, breakfast too. It is unacceptable that they don't have an umbrella for their guests.
Overnattede 1 nat i juli 2023
Svar fra Clémence den 6. jul. 2023
Mr Marco, We are delighted to see that your stay went well and that you appreciated the proximity to the city center. We are happy to see that you were able to enjoy the wide choice at the breakfast buffet after having appreciated the comfort of your room. Concerning the umbrellas we have some at the reception that we lend and rotate regularly, only we have a limited stock between those that are returned and in good condition, we are sorry that you could not take advantage of it. We look forward to seeing you again soon at the Mercure Bordeaux Centre.

8/10 Udmærket

Marco, Riva del Garda

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Just 15 minutes from downtown. Very easy if you arrive by car. Our room was good, breakfast too. It is unacceptable that they don't have an umbrella for their guests.
Overnattede 1 nat i juni 2023
Svar fra Clémence den 6. jul. 2023
Mr Marco, We are delighted to see that your stay went well and that you appreciated the proximity to the city center. We are happy to see that you were able to enjoy the wide choice at the breakfast buffet after having appreciated the comfort of your room. Concerning the umbrellas we have some at the reception that we lend and rotate regularly, only we have a limited stock between those that are returned and in good condition, we are sorry that you could not take advantage of it. We look forward to seeing you again soon at the Mercure Bordeaux Centre.

10/10 Fremragende

Michael

Overnattede 1 nat i juni 2023
Svar fra Floria den 3. jul. 2023
Cher Michael,Un grand merci pour votre note suite à ce séjour Bordelais,A très bientôt chez Mercure !Bien cordialement